Gene Arndt at Jon Lancaster Toyota & Scion

Assistant Service Manager
About Gene Arndt
Gene Arndt
I have been in the automobile field for 27 years. I am Toyota Master Certified and Toyota Expert Certified and I enjoy working with guests and giving them the best customer service I can. When I am not at Jon Lancaster Toyota I am a member of the Cottage Grove Snowmobiling Club. As for summer activities I enjoy working on cars, landscaping, building and remodeling houses.

Dealer Address
Jon Lancaster Toyota & Scion
3501 Lancaster Dr
Madison, Wisconsin 53718
(608) 243-5550

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lam2025
5/27/2011 7:26:35 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Gene Arndt, Michael Busk, Matt Schnell

My Review of Jon Lancaster Toyota & Scion :
Mike was extremely helpful and informative from introductions to delivery. He showed me how the car worked but didn't pressure. He listened to what I wanted and showed me the best auto for my needs. I drove two cars and he explained both. Matt was very informative on the financials. I had several options to choose from and wasn't pressured to pick the most expensive. Gene was very accommodating when setting up a service for my remote start and extra protections I added. He even gave me his cell phone number so I would be able to get in touch with him easily. I was very apprehensive coming to a new car company. I had Saturns for the last 15 years and didn't like giving them up. Jon Lancaster Toyota changed my mind. I'm very pleased.

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Mary Hein
3/25/2011 12:52:10 PM


Overall Rating: 4.8

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Gene Arndt, Tashi Chomor

My Review of Jon Lancaster Toyota & Scion :
For many years, Tashi has been our treasured salesperson. We have referred numerous family and friends to her. This week Tashi helped us, once again, to purchase our new 2008 4Runner. We were thrilled with her excellent attention to detail; her kind and knowledgeable manner and her loveliness as a person! Thank you Tashi and thank you, too, Gene in Service for helping to make us so happy! Both of these Toyota employees are stellar.
We have owned a Toyota (ever since 1973) and we always will.
M. and D. H. of McFarland

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1938margot
4/15/2010 8:42:32 AM


Overall Rating: 4.8

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Gene Arndt

My Review of Jon Lancaster Toyota & Scion :
The reason for my visit was for service on our Toyota Prius. We purchased new tires, had oil changed and the Prius detailed because there was tar on the bottom of the vehicle from driving over road construction in our neighborhood. While I was waiting, I inquired about a used van as a second vehicle in our price range. We were shown a 2001 Sienna in very good condition at a fair price. We are very happy with our purchase and service.

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