Geogie Ricketts
Geogie Ricketts at Frankfort Toyota
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Geogie Ricketts

Assistant Service Manager

Frankfort Toyota

1001 Leestown Road
Frankfort, KY 40601

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5.0
157 Reviews
5.0

157 Reviews

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157 Reviews of Geogie Ricketts

December 01, 2023

Dealership Rating
Employee Rating

Great service! Customer satisfaction is top priority! Friendly and attentive to details. Donuts and coffee extra touch! More

by Maj
Recommend Dealer
Yes
Dec 04, 2023

Frankfort Toyota responded

It was our pleasure to assist you. Thank you for your business.

November 11, 2023

Dealership Rating
Employee Rating

Georgie with Toyota Service Department did a great job servicing my 2023 RAV4. I always get my vehicle serviced quickly and all issues addressed I may have. This is why I drive from Lexington to Frankfort More

by penns202
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Stewart

Nov 13, 2023

Frankfort Toyota responded

Thank you for your business and efforts to come see us. We appreciate the trust you have in us to service your vehicle.

January 01, 2023

Dealership Rating
Employee Rating

Just bought our second vehicle from them. Great customer service. Billy Obanion was our sales person and he was very helpful and knowledgeable. More

by gesgolf731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2023

Frankfort Toyota responded

Thank you for coming back to us. We appreciate your business and hope to see you again in the future.

August 31, 2022

Dealership Rating
Employee Rating

Customer service from top to bottom is excellent. Special kudos to Johnny Case service advisor. More

by flycastphil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Beth Kaiser, Johnny Case , Judy Hensley

Sep 01, 2022

Frankfort Toyota responded

Thank you for your business. Johnny has been with us for many years and our entire Service is always happy to assist you.

August 11, 2022

Dealership Rating
Employee Rating

Had my car service yesterday, the service department is great. My service associate Georgie is wonderful, treat you like family. More

by Gunhuntress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 12, 2022

Frankfort Toyota responded

Thank you for noticing the atmosphere we strive to create here for our guests. We appreciate your business.

Feb 10, 2023

Gunhuntress responded

Recently took car for repair. Had noise coming from right rear while I was pressing the brake after pulling in service lane. She immediately said she heard it and told me possibility of the problem. Ask if I was staying or needed a ride home. I went home. Asked if I wanted coffee, water or donut . She texted me later of the problem found. I gave approval to do repairs, she also suggested that some could wait until oil change. I went for all. Got call later in the afternoon, that my vehicle was ready. Unfortunately I was out of town and picked it up the following day.

May 04, 2022

Dealership Rating
Employee Rating

Frankfort Toyota is a great dealership. I have bought 3 vehicles from them . Billy O’Banion is AWSOME . He made sure everything was perfect with my purchase. More

by Cj
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beth Kaiser, Dana Arnold, Billy O'Banion , Doug Doris, Tyler , 5 stars

May 05, 2022

Frankfort Toyota responded

Thank you for always coming back to us. We appreciate your business very much. Please do not hesitate to let Billy know should you have any questions and once again, thank you for choosing Frankfort Toyota.

April 06, 2022

Dealership Rating
Employee Rating

I have dealt with Frankfort Toyota for many years. I recently had my 2021 4 Runner serviced. My oil and filter was changed, tires rotated and all fluids topped off, in addition to the full service. More

by Emandsp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Skeet Tuttle, Beth Kaiser, Johnny Case , Doug Doris

Apr 07, 2022

Frankfort Toyota responded

Thank you very much for your business over the years and entrusting us with the maintenance on your 4Runner. Please do not hesitate to let us know should you have any questions.

December 07, 2021

Dealership Rating
Employee Rating

Always nice and courteous, usually fast service, nice waiting area. Very helpful to fix any problems. More

by Jay9763
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Beth Kaiser

Dec 08, 2021

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota. We appreciate your business.

July 29, 2021

Dealership Rating
Employee Rating

I been a Frankfort Toyota customer for 30 years. A great team in sales and service. Chris Stewart was most helpful, a real professional. That’s why I keep coming back More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Stewart, Greg Woods, Bill Gaines , Doug Doris

Jul 29, 2021

Frankfort Toyota responded

Thank you very much for your patronage. We appreciate your business.

June 13, 2021

Dealership Rating
Employee Rating

Cam Pendegrass and the Toyota team treated us like family. We could have gotten a similar car anywhere, but their service kept us here. Car buying is a stressful process to begin with, but they made More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Gaines , Cam Pendegrass, our salesman. 5 stars.

Jun 15, 2021

Frankfort Toyota responded

That is wonderful to hear. Thank you for your business and sharing the experience here. Please do not hesitate to let Cam know should you have any questions.

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