"Deceptive process in car purchase. "
A deposit was placed on a Honda CRV. When I returned to see the vehicle, the sales person and the sales manager could not locate the vehicle. Another vehicle was selected which was on another lot. I returned twice to see the vehicle and each time an excuse was given as to why the vehicle was not there . The process to purchase the vehicle was very cumbersome and borderline deceitful.
"Fast and efficient "
I came in there with an intention to lease but did not know what I exactly want. After just couple words with Georgi Stoev he showed me the new Honda CR-V! I stated that this is my car and he introduced me to most carrying sales employee - Peter Lu. After about 15 minutes with Peter he told me the actual terms of the lease, which I'm sure I would have been ok with. However, he helped me with the car insurance as well since I don't want to stay with my present insurance company . I feel very comfortable and safe with my new Honda! I just want to thank Honda village for their professionalism. Also, special thanks to the team for the dedication that they have to find the right car for the right person and to find the best financing option as well.
"Exceptional Service! "
I had the pleasure of working with Scott Stafford! He was very professional and made the car buying painless. I had a problem with the other car that I was going to purchase and Honda Village had worked with me to find a new civic. I love my certified honda cvic and so glad that I purchased my car here. The best service that I have received from any other car dealership.
"Never had the common courtesy to get back to me after visit."
Went in on Sunday, July 10 as I was interested in purchasing the HRV. The receptionist called a gentlemen and introduced me to Georgi Steov.
I took a test drive in the HRV and told him I was trading in my 2009 Toyota Corolla.
He had his guy inspect it and came back and told me the price. I showed him the print out of the kelly blue book info and he told me he would contact Toyota and get back to me either that evening or the next day. Never heard back from him. I emailed him on Monday and asked if I left my sun glasses there. Again I did not hear back. So disappointed with him and the service. I should have listened to another friend who told me not to go there, but thought I would make my own judgment.
"Fantastic Experience with Georgi and Honda Village"
I had the perfect dealership experience with Georgi and Tom atHonda Village. Georgi was extremely polite, answered every phone call and got me into a car in two days with zero hassles. Tom gave me a fantastic deal that I could not have gotten anywhere else. I will be recommending Honda Village and Especially Tom and Georgi to everyone that needs a great deal on a new car.
Other Employees Tagged:
"Honda Crosstour at Honda Village Newton Corner MA"
I usually get Honda at Honda Village newton Corner. This is a third car I get with assistance of Georgi Stoev. The whole team in sales and service is excellent and you get great price and discounts once you clearly undestand what you need and want. The proffessional staff is excellent in assisting you to understand your needs and will help in learning and setting up electronics and all features upon car delivery. I even got delivery at home when I dis not have a car to get to the dealership. I particularly like working with Georgi Stoev as it takes minutes to figure things out and come up with transaction plan. I am sure that there are other very good sales people as well, and once you get familiar with a sales person you will be able to work very efficiently with them each time you decide getting a honda. Regarding crosstour:
I cannot understand why it did not get extremely popular yet. This is an AWD car with 6 cylinders. It as quick as my other car, SUV Volvo XC60 T6 and yet it is more mobile. It is extremely steady during strong side wind on a highway: I see meny cars, including SUVs slowing down during the side wind, while my Honda crosstour is untouched. It has very quiet, and yet powerful engine; feels like a luxury car. The price is only slightly higher than accord V6 9which is only front wheel drive), and you get side camera and back camera and many other very helpful features
I leased a Honda Civic in mid-May 2015. Georgi was very friendly, helpful and answered all my questions. I have never leased a car before and was a little bit nervous, but he made the process very pleasant and easy to understand. I highly recommend the dealership and Georgi's services..
"a wonderful experience working again with Georgi Stoev"
We had to buy another car when our first CRV (also purchased from Georgi 5 years ago) was totaled and Georgi Stoev made the process not only easy but also very pleasant... I highly recommend him and look forward to buying yet another car from him when the time is right! He went out of his way to accommodate us and make the everything painless!
"Car lease "
Great customer service. Excellent job!!!! They make me feel so welcome and everything went so easy. Unbelievable customer service! Definitely will be back and recommend to my friends and family.
I was not a big fan of the dealership or Honda in general when I first came in to test drive cars. I test drove first the Honda Civic, then the Honda Accord, and I wasn't impressed. However, Georgi was such a pleasant sales person that I wanted to find a way to make a deal. I then tried out the Accord Ex-L and decided that it was the car for me. If it wasn't for Georgi's INCREDIBLE service, Honda would have lost a customer. I went to a few other dealerships beforehand and the sales people could not compare. After I bought the car, Georgi's service continued to be impeccable. He explained the car to me very thoroughly and made sure I was taken care of. I will recommend not only the dealership, but more specifically Georgi to both friends and family. If I were at Honda, I would find a way to promote Georgi IMMEDIATELY.