Giovanni Hicks

I have been using the Service Department for my Volvo for year. My husband started looking at cars recently while he was at the service department. Giovanni offered to help him. I came in the next day and we year. My husband started looking at cars recently while he was at the service department. Giovanni offered to help him. I came in the next day and we bought a Volvo XC60 Ultra Black from Giovanni. The whole experience with him, the finance department, the Sales Manager - Zachary and Caleb Pletcher - was very smooth and pleasant! We also love the Service Department - Frank Edwards. Keep doing what you are doing! Giovanni was absolutely wonderful, personable, respectful and professional! More

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I was extremely pleased at the ease of the process and the attention that Giovanni Hicks provided. He guided me through the process, and made the vehicle purchase easy. Thanks so much! the attention that Giovanni Hicks provided. He guided me through the process, and made the vehicle purchase easy. Thanks so much! More

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We were treated with high regard during the purchase process but the day after when we realized the charging cable was not in our vehicle we could not get any help. We purchased a $45K hybrid plugin veh process but the day after when we realized the charging cable was not in our vehicle we could not get any help. We purchased a $45K hybrid plugin vehicle and still no help getting a cable to actually charge our vehicle and it’s been 2 months. More

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We were very pleased with the service we received at Paramount and Giovanni Hicks. He was very professional and did not push us in any way. We were able to select a car and make a deposit and come ba Paramount and Giovanni Hicks. He was very professional and did not push us in any way. We were able to select a car and make a deposit and come back on Saturday to finalize our purchase of our selection of a 26 Tiguan. More

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Everyone made our buying experience so easy! We appreciate the excellent customer service at Paramount. Giovanni Hicks was the best! We appreciate the excellent customer service at Paramount. Giovanni Hicks was the best! More

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Everyone Isaiah’s courteous and professional. The minute you walk in someone asks if they can assist you. The dealership is immaculate and offers comfortable seating while waiting as well as a The minute you walk in someone asks if they can assist you. The dealership is immaculate and offers comfortable seating while waiting as well as a coffee station. You are always kept apprised of the status of your car. In my 50+ years of owning it leasing cars, from sales to service, Paramount is by far the best dealership I have ever dealt with. More

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Sales professionals are nice and easy to work with. Great inventory, warranties, and low prices. Great inventory, warranties, and low prices. More

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Giovanni was great. Made the purchase easy and worked everything by phone and email because I was 3 hours away. Made the purchase easy and worked everything by phone and email because I was 3 hours away. More

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Honest and efficient. No pressure sales. They made sure I found a car I truly love! No pressure sales. They made sure I found a car I truly love! More

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Giovanni immediately struck me as honest and relatable. He made every effort to make the experience as quick and stress free as possible. Excellent! He made every effort to make the experience as quick and stress free as possible. Excellent! More

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