Guy Alfieri
Guy Alfieri at CarSmart.net
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Guy Alfieri | Page 2

Dealer Principal

CarSmart.net

1023 W Main St
Hendersonville, TN 37075

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not yet
rated
181 Reviews

Worked for Cadillac Motor Car Division for 13 years prior to opening CarSmart.net in 1998. Currently lives own's and operates CarSmart.net & CarCare import and domestic service in Hendersonville TN. Customer service is our number one priority and we are committed to giving you the very best experience.

Dealership Experience

26 yrs, 4 mos

Industry Experience

34 yrs, 6 mos

not yet
rated

181 Reviews

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181 Reviews of Guy Alfieri

September 26, 2020

Dealership Rating
Employee Rating

Excellent service fast and efficient. Great price on the car we purchased. I’ve bought a few cars in my life and this was the best experience More

by Tbates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Terry "Pops" Kretz , Bob Garcia, Tyler Norman

Nov 21, 2020

CarSmart.net responded

Thank you for the kind words! The CarSmart.net Team

September 25, 2020

Dealership Rating
Employee Rating

Great communication, easy lot and layout. The car was quite low on gas when we drove it home after purchase but other than that it was a pleasant car shopping experience! More

by ELM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shawn Bowers, Terry "Pops" Kretz , Bob Garcia

Nov 21, 2020

CarSmart.net responded

Thank you for the kind words! The CarSmart.net Team

September 08, 2020

Dealership Rating
Employee Rating

Great customer service! Quick process! Shawn was really nice and helpful. The car we got is nice good mileage and price was good as far as the mileage and year. More

by Sinsolo82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shawn Bowers , Bob Garcia, Tyler Norman

Sep 13, 2020

CarSmart.net responded

We appreciate your business! Thank you! The CarSmart.net Team

August 12, 2020

Dealership Rating
Employee Rating

No hassle instant message vehicle purchase!!! I saw a truck that looked interesting on the CarSmart.net website. I stopped by for a test drive and loved the truck and friendly staff!!! Later tha More

by pratt43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bob Garcia, Terry Kretz, Jermaine Bellafant

Sep 13, 2020

CarSmart.net responded

We appreciate your business! Thank you! The CarSmart.net Team

August 07, 2020

Dealership Rating
Employee Rating

I was very happy with my experience at car smart. They were very friendly and helped me with what I was liking for. My 2018 Chevy Silverado is a great truck and the salesman did a great job. More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: CRM CRM, Shawn Bowers , Bob Garcia

Sep 13, 2020

CarSmart.net responded

We appreciate your business! Thank you! The CarSmart.net Team

August 03, 2020

Dealership Rating
Employee Rating

I love my car but the customer service I received was very poor. I felt like an option and not a customer. It sucked a lot. Bob Garcia handled everything for the most part. He would always say he would c More

by Jwandera127
Recommend Dealer
No

Other Employees Tagged: CRM CRM, Shawn Bowers , Bob Garcia, Tyler Norman

Sep 13, 2020

CarSmart.net responded

I am very sorry you have had a bad experience with one of our employees, we have made necessary adjustments to ensure this will not happen again. Thank you for the input I appreciate it. Guy Alfieri President CarSmart.net

Sep 13, 2020

Jwandera127 responded

That’s good to hear but that will still not make up for the fact that I was told would get compensation for the the errors that were made and still. Bob said he would try and do something but like always he isn’t a man of his word. He made it sound like You guys would handle one of my monthly payments. I haven’t heard from his since, so I’m assuming it was one of his thousand lies. If anyone asks me about carsmart I will just have to be straight up and say I was treated like I was less than. I’m starting to think i should have checked on the box that I’m a white American and maybe I wouldn’t have had so many problems and feel cheated.

August 02, 2020

Dealership Rating
Employee Rating

Thank you so much Shawn Bowers,best experience with purchasing a vehicle !Definitely 5 star rating! Highly recommend. Looking forward to purchasing in the future! More

by Johnson36ddd8
Recommend Dealer
Yes

Other Employees Tagged: Shawn Bowers , Bob Garcia

Sep 13, 2020

CarSmart.net responded

We appreciate your business! Thank you! The CarSmart.net Team

July 15, 2020

Dealership Rating
Employee Rating

We had a great experience at CarSmart. Shawn was our salesman the time we arrived to the time we pulled out of the lot! We purchased a 2018 Ram Bighorn at a very fair price with an added bonus of new ru More

by Joe
Recommend Dealer
Yes

Other Employees Tagged: Shawn Bowers

Sep 13, 2020

CarSmart.net responded

We appreciate your business! Thank you! The CarSmart.net Team

June 16, 2020

Dealership Rating
Employee Rating

My wife and I enjoyed the thoroughness, professionalism, and truthfulness in dealing with Shawn Bowers at CarSmart. We will enjoy the vehicle we traded for. More

by jRusty52
Recommend Dealer
Yes

Other Employees Tagged: Shawn Bowers , Bob Garcia, Tyler Norman

May 16, 2020

Dealership Rating
Employee Rating

Great experience! Super nice, and willing to take time to make sure your satisfied! Very pleased with my Range Rover Evoque! Thanks so much for your help! More

by Ddouglas067
Recommend Dealer
Yes

Other Employees Tagged: Shawn Bowers , Bob Garcia

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