2 Lifetime Reviews

Koons Annapolis Toyota Scion

1107 West Street
Annapolis, MD 21401

(410) 268-6480

Herman Dubick

Pre-Owned Car Sales Consultant at Koons Annapolis Toyota Scion

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Herman started working at Koons in 1998. Prior to coming to Koons, he owned children's shoes stores for many years.

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11/17/2011 Herman received a new review from rcappetta

04/05/2011 Herman received a new review from kwhite127

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2 Reviews of Herman Dubick

"I met Herman Dubick when I went to the Koon's Toyota Used..."

rcappetta

11/17/2011 05:38 PM

Reason For Visit: Sales (Used)

I Recommend This Service Center: Yes

Employee(s) Dealt With:

Herman Dubick, Holli Brown, Tom Proctor

Herman Dubick

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0
My Review Of Koons Annapolis Toyota Scion:

I met Herman Dubick when I went to the Koon's Toyota Used Dealership to test drive an Avalon. I had been test driving different automobiles for at least a month prior. The last two vehicles in my top ranking were the Toyota Avalon and a Hyundai Genesis. After the test drive, I told Herman that I needed to think about it. The next day I told him that I decided against the Avalon. He said "What do you want?". I said the Hyundai Genesis with my specifications. He said "If I can find one, I'll give you a call.". I thought, well, I'll probably never talk to him again. Wrong! The very next morning, he called and told me that he had found exactly what I was looking for! Sure enough, he found it, right down to the year, color, V6, all of the loaded options, and the price for that model beat any that I found! Remarkable! In fact, I called him back to confirm everything, because, I was having a hard time believing it. The auto was coming to the Annapolis dealership two days later. I bought in that afternoon. Some of that was being at the right place at the right time,(Yeah Herman!) however, the manner that Herman and Koon's of Annapolis has treated me has been extraordinary! I am handicapped and all measures have been made to take care of me comfortably. I can drive, but, I cannot walk that well. Herman is completely customer oriented,i.e., friendly, listens, concerned, keeps me informed, kind, polite and courteous. He deserves a gold medal! My experience with Herman, and Koon's in Annapolis will be repeated and looking forward to it.

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"My 2nd purchase from Koons Toyota, both experiences were..."

kwhite127

04/05/2011 05:18 PM

Reason For Visit: Sales (Used)

I Recommend This Service Center: Yes

Employee(s) Dealt With:

Dennis Weaver/Herman Dubick/Tom Proctor

Herman Dubick

  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8
My Review Of Koons Annapolis Toyota Scion:

My 2nd purchase from Koons Toyota, both experiences were outstanding.On both occasions I knew exactly what I wanted, they provided without excess pressure, price was set, finance offered in polite and friendly manner not excessive pressure to purchase this or extra that. Extra warranties offered and explained before final sale. Yes I would recommend Koons to anyone shopping for new or used. Kyle

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Koons Annapolis Toyota Scion Directions

Koons Annapolis Toyota Scion

Overall
4.5
24-Month Rating based on 47 reviews (172 Lifetime Reviews)

Manufacturers: Scion, Service Center, Toyota

Address: 1107 West Street
Annapolis, MD 21401

Phone: (410) 268-6480

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