Howard Sweeney
Howard Sweeney at Roseville Toyota

Howard Sweeney

Assistant Sales Manager

Roseville Toyota

700 Automall Drive
Roseville, CA 95661

3.3
57 Reviews
3.3

57 Reviews

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57 Reviews of Howard Sweeney

March 13, 2024

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Employee Rating

Everytime i get my service done at Roseville Toyota i am delightfully reminded of the fact that my car, this dealership and its awesome employees are the reason that doing business here is probably the smar More

by BigBadBarbara
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 13, 2024

Roseville Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Michael Ortiz Service Manager

March 06, 2024

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They told me online I had the car I picked out and everything I brought my down payment went to go sign the papers test drove the car everything and at the last second they said they couldn't give me More

by yvonner239
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 08, 2024

Roseville Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Tony Bernasconi General Manager

December 22, 2023

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Very deceptive was lied to about a second key that came with the car I purchased. after months of waiting and given the run around I was told there is no key. When asked why I was lied to all this time t More

by DAHDOUHDIMITRI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 27, 2023

Roseville Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Tony Bernasconi General Manager

Dec 27, 2023

DAHDOUHDIMITRI responded

Thanks for reaching out the damage was done and reputation is ruined. Mahamad Ali another manager has offered me a free oil change. That'was the response to resolve this issue. It's clear and obvious that Toyota Roseville does not honor what they say. Not much to do about the situation now. I know others have had worse experiences then my family and I had. It's a lesson learned. Car salesmen have always had a history of bad reputations it's sad that Roseville Toyota mirrors this shameful way of doing business.

December 10, 2023

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Bought an Avalon and was happy with the service and the team. 1st class team. Tristen Hall and Howard Sweeny were straight forward and easy to work with. Made my experience a great one. Will come back and More

by ric_arc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tristen Hall Sales Rep.

Dec 11, 2023

Roseville Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Toyota Avalon! All of us at Roseville Toyota are glad to have you as a customer. Best Regards, Tony Bernasconi General Manager

October 04, 2023

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Went to purchase a truck for my son. Very deceptive dealership said a truck was ready come in and make a deal. Drove four hours looked at it and it wasn’t clean or been through a smog. More

by dfernand1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Branden Rush , William Garcia

Oct 05, 2023

Roseville Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Tony Bernasconi General Manager

September 28, 2023

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Have to say the staff was very nice they have to sue the whole process More

by TKMURPHY56
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Brunet, Kewal Singh, Rejent Bhandari , Raphael McCloud

Sep 29, 2023

Roseville Toyota responded

Thank you for your positive feedback. We hope to have the chance to serve you again down the road.

September 28, 2023

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Very polite and knowledgeable staff nice and clean place respectful staff very friendly staff full cooperation with customer More

by NAZIRK19962
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Recommend Dealer
Yes
Oct 02, 2023

Roseville Toyota responded

Thanks for your feedback on your recent visit to Roseville Toyota. I'm glad to hear that our staff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Best Regards, Tony Bernasconi General Manager

September 28, 2023

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Great place to buy your new car. I had an outstanding experience, and they have great selection of inexpensive used vehicles also. Just be patient, it takes time to go thru their pr More

by Newest BZ4x owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2023

Roseville Toyota responded

Wow! Thank you so much for this great 5-star review. Thanks for choosing Roseville Toyota and helping to share the word about us. We’re here for you anytime! Best Regards, Tony Bernasconi General Manager

September 16, 2023

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I never leave bad reviews but after my interaction with this dealership I feel the need to warn people. If you are looking for decent service and customer service representatives who show respect for their More

by makayyjones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kewal Singh , Ed Asefirad, Christian Hurtado, Barry Lyman, Chad Matz, Mo Mehmandoust, CJ Rubio, Dallas Thorsteinsson, Long Tran, Kaylin

Sep 22, 2023

Roseville Toyota responded

Hi Makayla, I’m sorry to hear you did not experience the high level of professionalism our team works to provide. I’d appreciate the opportunity to discuss your visit personally, as your feedback will help us better serve you and other guests in the future. When you are available, please reach out to me at the contact below. Branden Rush General Sales Manager 916-527-6211

July 01, 2022

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Desmond did a great job helping my husband and I get into two new vehicles today. Would recommend to friends to come to him. More

by Patricia Ramirez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kewal Singh , Ed Asefirad, Christian Hurtado, Barry Lyman, Chad Matz, Mo Mehmandoust, CJ Rubio, Dallas Thorsteinsson, Long Tran

Jul 05, 2022

Roseville Toyota responded

Hi Patricia, congrats on the new vehicles! Let us know if there is anything we can help with in the future!

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