Hunter Kellum

Bought a New Sentra was a long process but ok, after buying is when your nightmare begins. You are nothing to them at this point and dropped like a bad apple. You can't get a call back from NO ONE!! buying is when your nightmare begins. You are nothing to them at this point and dropped like a bad apple. You can't get a call back from NO ONE!! Ashley in sales will not call you back or answer your calls. The finance guy once you sign and leave his office is done with you. Management here is none existent after you sign. Service is only one department to do the job and only because they can still get in your wallet. So if I owned this it would get a house cleaning real quick, but it's all about just making the sales there not a repeat customer or retention of customer. So please do your homework before buying here, it's your decision and this is just my review from when I dealt with them here recently. UPDATE 10/16/2025 They said 8 weeks to process refund on extended warranty and other extra bought, had never been processed by them and now for a refund of money will take forever with Wood Nissan in Lee's Summit, MO this in my opinion is a poorly ran business!! The company they buy the warranty through said that the dealership has to do this. What a nightmare dealing with this Dealership. Update: 10/30/2025 They still have not taken care of issue at hand EJ Laux at the dealership finance department won't return calls or emails about this, in my opinion is once they get your signatures here your done and now your nightmare begins regardless what it may be. Just a poor way to treat customers. It's looking like I will have to get attorney involved how sad. More

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Once you buy a car here, you can NEVER get ahold of anyone. If you have a problem you're on your own they don't care after you sign papers!! So please protect yourself here at Woods Nissan because anyone. If you have a problem you're on your own they don't care after you sign papers!! So please protect yourself here at Woods Nissan because they won't! More

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The service department does a great job. They let me know recommended services based on mileage without being too pushy. The work is done in a timely manner and if delayed the service adviso They let me know recommended services based on mileage without being too pushy. The work is done in a timely manner and if delayed the service advisor let’s me know. More

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Amazing service, they had me in and out of the building with exceptional timing. Highly recommended! with exceptional timing. Highly recommended! More

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They have helped me out with warranty issues on my new car, but when I needed to use a dummy tire for 40 minutes tops it was a no. I had to pay $170 to tow my car to another location because they couldn't car, but when I needed to use a dummy tire for 40 minutes tops it was a no. I had to pay $170 to tow my car to another location because they couldn't help for an hour. More

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LT was amazing he took his time with me answered every question I had made my experience very easy for me question I had made my experience very easy for me More

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Awesome service staff was friendly and went out of their way to help Especially Robert and Hunter. Awesome place. way to help Especially Robert and Hunter. Awesome place. More

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Shane is an excellent representative of Woods Motors, his leadership team top notch, and EJ in finance made it a great experience for my wife and I. A+ leadership team top notch, and EJ in finance made it a great experience for my wife and I. A+ More

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Wonderful dealership Jef was wonderful to work with I buy all my cars from him all my cars from him More

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Hunter runs a great service center ! I’m a senior citizen and I appreciate The mechanics and the kindness of the Service people! I highly recommend this Dealership I’m a senior citizen and I appreciate The mechanics and the kindness of the Service people! I highly recommend this Dealership More

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