Dealership Experience
12 yrs, 3 mos
Industry Experience
12 yrs, 3 mos
Specialties & Trainings
Leasing
Product knowledge
Financing
Subprime
View more specialties & trainings107 Reviews
Write a Review107 Reviews of Ian Smith
January 18, 2024
John was extremely knowledgeable of the Honda products. He explained the safety and comfort features of the Accord Hybrid very well. It was a low pressure buying experience that was much appreciated. I He explained the safety and comfort features of the Accord Hybrid very well. It was a low pressure buying experience that was much appreciated. I would recommend John Williams and Hagerstown Honda. More
Other Employees Tagged: John Williams
November 14, 2023
I've been going here for over 20 years, they're always the best. I always recommend this dealership to others. the best. I always recommend this dealership to others. More
Other Employees Tagged: Kyle Wilson, Rodney Faith
November 11, 2023
The team of Ian, Ryan and Rodney made the experience wonderfully entertaining and enjoyable. They are truly gems and represent Hagerstown Honda in a manner that should make the dealer and Honda proud. wonderfully entertaining and enjoyable. They are truly gems and represent Hagerstown Honda in a manner that should make the dealer and Honda proud. More
Other Employees Tagged: Brett Swain, Rodney Faith, Ryan Keyser
September 19, 2023
Great dealership awesome customer service. Paul was fantastic will recommend to others to come there Paul was fantastic will recommend to others to come there More
Other Employees Tagged: Paul Shockey
September 09, 2023
Salesperson John Williams and the staff at Hagerstown Honda made our recent car buying experience a wonderful one. John graciously took the time to explain and show us how to use all of the technology on Honda made our recent car buying experience a wonderful one. John graciously took the time to explain and show us how to use all of the technology on our 2024 Honda CR-V. This is the 5th vehicle we have purchased from Hagerstown Honda over the past 20+ years. I would highly recommend Hagerstown Honda to anyone looking for a new or used car! More
Other Employees Tagged: John Williams, Darin Fazenbaker, Rodney Faith , Ciro Schianodicola
June 18, 2023
My salesman was Ryan and he was the best! Never met a salesman with the knowledge and details of a vehicle! Very professional and very compassionate and genuinely cared! Never met a salesman with the knowledge and details of a vehicle! Very professional and very compassionate and genuinely cared! More
Other Employees Tagged: Rodney Faith, Ryan Keyser
May 16, 2023
Paul was great! Very helpful in finding us our perfect vehicle and patient with our decision making. Very friendly and helped us get on the road as fast as possible! Very helpful in finding us our perfect vehicle and patient with our decision making. Very friendly and helped us get on the road as fast as possible! We love the customer service at Hagerstown Honda. More
Other Employees Tagged: Rodney Faith, Paul Shockey
March 06, 2023
I would not recommend this dealership to anyone. Enquired about 2023 Honda pilot added 3500 markup, where other dealers are offer them at MSRP and Honda civic they wanted 7500 above MSRP. I would re Enquired about 2023 Honda pilot added 3500 markup, where other dealers are offer them at MSRP and Honda civic they wanted 7500 above MSRP. I would remember the markup would never take my business to this dealership. More
February 10, 2023
Was nice that car I wanted was instock and not pressured when I walked onto the lot. Gave me time to look and pick what I wanted. John gave great detail on car I bought. when I walked onto the lot. Gave me time to look and pick what I wanted. John gave great detail on car I bought. More
Other Employees Tagged: John Williams
January 31, 2023
We were pleased with the service in purchasing our new truck. Many questions on details of the new features were clearly explained by Paul Shockey. The extra service to attach the running boards was qui truck. Many questions on details of the new features were clearly explained by Paul Shockey. The extra service to attach the running boards was quick and efficient. The warranty information needed better explanations and more specific paperwork explaining the details. More
Other Employees Tagged: Darin Fazenbaker, Paul Shockey