My Review Of Germain Cadillac of Easton:
I have purchased 3 almost-new (ok, used is the industry term) Cadillacs and traded in 3 vehicles with Marc over the past 2 years. First one was in 2010. I believe you get what you pay for. The prices on the 3 vehicles (CTS, STS and an Escalade) were very competitive. Not a steal, but a great value. Certainly worth the price considering the condition of the vehicles. Everything was there: both keys/fobs, owner’s manual, Nav disc, window stickers, floor mats, etc. These were low mileage (less than 20K) vehicles and they looked and smelled brand new. Germain provides the CarFax directly off the website, no charge to click on it and view. I would not go to any dealer that did not provide that as part of the service. What’s great it is right there, you don’t even need to request it. What they gave me on the trades was reasonable. Obviously, not what I could sell it for by myself, but worth not having to go through that “experience”. Marc, Kenny, and Ian make the process very simple and fast. I also rated Anthony as a 5, as we bring our cars there for service. The Germain service department is excellent, and Anthony does a fantastic job as one of their representatives. Vic Butler is their Service Manager and he is also excellent. The Germain dealership is first class in every respect. All the people are professional and really nice. Sure, they are running a business, and need to be profitable. The difference is in the way they treat you as a truly valued customer and their fairness when it comes to the numbers. I would refer my 88 year old parents to Germain Cadillac, and know that they would be treated “right”.
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Germain Cadillac of EastonAdded:
10/24/2012 3:24:33 PM
Thank you very much for such a wonderful review of our dealership. We work extremely hard each and every day to bring great vehicles at a fair value to each and every customer. Thank you for noticing.