Igor Zaiats

Tom Matthews has been our Sales agent for everything we've done at Ganley Westside Imports, including two vehicle leases and a used vehicle purchase of our second leased vehicle when the lease expired. we've done at Ganley Westside Imports, including two vehicle leases and a used vehicle purchase of our second leased vehicle when the lease expired. Tom has never NOT put 100%+ effort into everything he's ever done for us. We know this has been with the assistance of management, including Carlo Matos, on one of our leases, but our most direct interactions have been with Tom. Igor Zaiats not only made our purchase contract and financing signing as pain free as possible but, when our original financing fell through, Igor made a number of phone calls and secured us a better auto loan with significantly lower interest that ultimately saves us a few thousand dollars on the total cost of our purchase. So from our perspective, there isn't a division within Ganley Westside Imports that DOESN'T make every effort to come through for the customer. Yes, it serves their bottom line as well, all dealerships make sure of that, but they dealt with us pretty straight forward. We gave them exactly what we were looking for, and they came through with no struggle or obstacles, we were done in less than two hours, if I remember correctly - and most of that time was spent waiting for Igor to take care of several customers' paperwork ahead of us. We've always appreciated Ganley Westside Imports, and will always go to them first for anything we need in the future. More

by RockynEric Verified Customer Verified Customer

Helpful 0

Report | Print

Efficient, polite, knowledgeable, quick is how I would describe my overall experience at Ken Ganley Imports. describe my overall experience at Ken Ganley Imports. More

by KMJACUES Verified Customer Verified Customer

Helpful 0

Report | Print

My Sales person (Malik) was GREAT, the finance person (Igor) was also very good. I believe Asif Kassam is the manager, who helped me a couple of times when Malik was unavailable. (Igor) was also very good. I believe Asif Kassam is the manager, who helped me a couple of times when Malik was unavailable. More

by SKAISER0 Verified Customer Verified Customer

Helpful 0

Report | Print

I had a very pleasant experience. My salesman was able to fit in the buying process around my schedule. My salesman was able to fit in the buying process around my schedule. More

by MJSTEPHENS82 Verified Customer Verified Customer

Helpful 0

Report | Print

The people at this dealership are accommodating, helpful and friendly. People that had nothing to do with my purchase there were accommodating helping me find the location of the person or place I needed! and friendly. People that had nothing to do with my purchase there were accommodating helping me find the location of the person or place I needed! They were all very welcoming! More

by DEBPERRIN1 Verified Customer Verified Customer

Helpful 0

Report | Print

Absolutely a perfect experience and willing to go back to purchase another vehicle. A great dealership. purchase another vehicle. A great dealership. More

by MIKECROSS21 Verified Customer Verified Customer

Helpful 0

Report | Print

This dealership is awesome. Everyone goes out of their way to make sure customers have what they need. Everyone goes out of their way to make sure customers have what they need. More

by ANNE.KRAVEC Verified Customer Verified Customer

Helpful 0

Report | Print

The sales department and finance department with Scott and Igor are great. The service department has some of the worst execution and customer service in any setting I have experienced. and Igor are great. The service department has some of the worst execution and customer service in any setting I have experienced. More

by CHARHAZ Verified Customer Verified Customer

Helpful 0

Report | Print

I felt like Scott was straightforward and helpful. I got exactly what I wanted from Ganley. I got exactly what I wanted from Ganley. More

by mkcollier12@gmail.com Verified Customer Verified Customer

Helpful 0

Report | Print

Awesome sales department, awesome service I received from everyone at this Subaru dealership! Great service! everyone at this Subaru dealership! Great service! More

by MBSALTPAW Verified Customer Verified Customer

Helpful 0

Report | Print