Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Ilter Demy
My Review of Manhattan Jeep Chrysler Dodge:
Customer Service - I didn't have to wait one moment to either speak to Ilter (salesman) or anyone else in the organization. I was also greeted and congratulated by several other members of their team.
Quality of Work - Ilter understood from the beginning that I did not want to compromise on the options I had selected on my 2012 Jeep Wrangler Sahara. He was more than willing to find the best match for me. Ultimately, I did have to compromise on one option, but he was more than happy to try and order me the car directly rather than usher me into something that did not match my criteria.
Friendliness - Everyone was friendly. From the top down...everyone was friendly and direct.
Overall experience - I can't think of anything negative to say...so it's got to be a 5
Price - I intended on leasing my vehicle. Unfortunately, once we reached a deal I was happy with and after having deposited money, my credit prevented me from getting the top tier rate that was used to calculate my payments. As a result, I am not entriely happy with the price presentation. However, I do not necessarily fault Ilter or the dealership. I would suggest that they present that earlier in the price negotiation. That is, make me aware that based on my credit, other price tiers would result.
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