Isaac Madrid at Porsche of Plano

David Loder was very easy to work with and offered helpful and honest opinions on ordering options. He is very knowledgble about the autos and operation. Suzanne is very knowledgble on service options and is able to lay out costs and options clearly and spent quite a bit of time explaining them. All the individuals at the dealership are personable and helpful without being pushy or aggressive. The experience was good enough to buy a second auto from David.

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I'm new to driving a Porsche, and the guys in the service department (especially Isaac) have been great - helpful without being condescending. As a female, I can tell you that it's rare that I feel like I've been dealt with fairly or professionally at a car dealership. I'm a fan and plan to bring my car back the next time I need service.

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This was my first experience purchasing a Porsche after having driven the same car for over ten years. Chris and the others were very helpful answering all my questions, but allowing me the time to make the decision to purchase on my own schedule. Overall it was an excellent experience.

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Absolute best dealer around Texas!!! No reservations, I trust them. Both Mark (sales) and Isaac were not only professional and helpful, but so very nice in general, a real pleasure to work with them and I would highly recommend Boardwalk, and both of them in particular.
Thanks guys!

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Great service and friendly people. however what you were promised does not reflect what you will receive. Before you you sign the paper they told you all the good service you will receive and how you will always get a porsche car for loan car.Finance lady said we'll never put u in other brand car, it will always be a Porsche. Well thats not true!! We took the car to service 3 times in less than 6 months after buying a new car and twice they gave us some other car rather than a Porsche. One time they gave us an older model of Nissan Maxima and it was dirty inside, another time they gave us a new Passat. I pay for the luxury service so I expect the luxury service in return as promised. If you service your car at Lexus they don't give you anything as a loan car except Lexus and thats how it should be. I am disappointed with their service agreement.

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Based on our experience to date this is definitely a first class dealership. The staff is friendly, courteous, highly customer focused, and not "pushy" making for a pleasant and satisfying buying experience. As a customer you get the impression that the staff really enjoy coming into work.

Owen Scales deserves a special mention as we spent 99% of our time with him. Owen is a consummate professional and it's obvious that he's a dedicated family man. On his day off he came in to make sure we were personally satisfied with everything as well as thoroughly reviewing the various features of the car. A day later, again on his own time, he called to make sure all was well.

We love the car and look forward to continuing the positive relationship with Boardwalk and the team.

Tony

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i have bought several cars from Boardwalk Porsche, David Loder has been my sales man from the start and Mike Marsh has always treated me with the up most respect. The Service department has continually exceeded my expectations working with Tim, Isaac, Aaron,Robert and Jeromy has always been a great experience. The best part is working with Larry and Thomas back in parts they have always continued to give me the best possible deals on parts. Honestly the best person is John Gladwell, his exceptional knowledge of Porsche mechanics has helped me upgrade my cars with the most cost effective way to achieve the upmost performance. The events that Boardwalk Porsche puts on at the track are just mind blowing. The DE events are head over heels fun and having the best mechanics John and Alex on site to handle any needs you may have as a Porsche owner is something unheard of. I really can’t believe that out of all my years of buying cars that I could have found a dealership that devotes its own time to Porsche lovers like me as much as Boardwalk Porsche. The Service is unbelievable even the others who indirectly help you like the lady Nicole and other sales people like Adrian, Mark and Owen. Heck even the receptionist Reanna is more helpful than most dealerships. This really is a well-run group and it almost has a family feel to it. I have bought a total of five cars here and will continue to do business here.

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I walked into Boardwalk Porsche to buy a Porsche Panamera, but no idea as to what was the best combination of features that made sense for me. Adrian & Chris helped me through the process of selecting the options, always mindful of what I wanted to accomplish. since the car I wanted was not on the lot, to make sure I understood and 'saw & touched' each option they chose, they walked me from one car to another to demonstrate the option I was chosing. They ordered my car, followed up and when I went to pick it up, introduced me to Isaac, who was very helpful and immediately gave me his contact info, in case I needed anything. So far a great experience.

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Everytime I've walked through any door the peole are so nice and helpful looking to fullfill your every need. Just being friendly is the best for any business.

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Getting ready to go on an Ozark Tour with my 2010 Carerra, so I called Issac Madrid to have the Boardwalk team look over my car. Not only they did give me a great pre-check, but after the tour/trip, Issac & team re-looked at my car post-trip (where they fixed a tire). Courteous service and attention to detail is all I could ask for. Great job.

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