AmyPlfd 8/8/2012 11:47:57 AM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: JACKLYN ANGSTADTHoward Rosenberg Customer Service: 5 Quality of Work: 4 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.6 My Review Of Ed Morse Delray Toyota Scion: I had a problem with my AC. Howie and I finally connected and I believe it was Naim? or Niam who was the tech on my car. They placed dye in the system and checked it out.I still need to return so they can check for leaks. Yet my A/C is blowing cold:)Howie has always done right by me; I trust him with my car/ie my life.GREAT SERVICE. My Sales woman a year ago Jackie A. was awesome too.Love my car, Love the staffing at Ed Morse. I knew Carmine C. from Ed Morse Honda and would RECOMMEND THIS DEALERSHIP TO ANYONE LOOKING TO PURCHASE OR HAVE A CAR SERVICED.GREAT JOB:) Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Ed Morse Delray Toyota ScionAdded: 8/10/2012 3:49:56 PMThanks for the positive feedback about your experience with Howie in our Service Department. We are customer driven and your complete satisfaction is very important to us.We were happy to hear that you had a great experience in our sales department as well with Jackie. Thanks again. Sincerely,Eric Silcox, Director of Fixed OperationsEd Morse Delray Toyota/Scion
AmyPlfd 2/3/2012 1:02:17 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: JACKLYN ANGSTADTHoward Rosenberg Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Ed Morse Delray Toyota Scion: Once again the care and service at Ed Morse Toyota...AWESOME.Howard R. takes care of me like family. Caring and doing the best he can for me on my budget.Always watching the pennies and making me feel great when i have my car serviced there.Gene dropped me off and picked me up, he is a very softspoken man and an excellant driver:)My saleswoman Jackie A. remembered to email me for my birthday:) Nice to know people still CARE and show it.Wishing all of them a happy healthy and prosperous 2012Sincerely,Amy Pershyn Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Ed Morse Delray Toyota ScionAdded: 2/3/2012 1:39:01 PMThank you for taking the time to express your positive feedback about your experiences at our dealership. It is a great compliment to receive such excellent reviews about various personnel from 3 different departments. Howie R, Jackie and Gene are outstanding professionals. They have been part of our team for a long time.We appreciate your continued patronage and would like to let you know that your comments mean a lot to us.Thanks again.Eric Silcox, Director of Fixed OperationsEd Morse Delray Toyota/Scion
vilemsky 11/1/2011 8:52:14 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: JACKLYN ANGSTADTBob Mendelsohn Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Ed Morse Delray Toyota Scion: Me an my wife recently visit the dealership to take our new 2011 Toyota FJ cruiser home r experience was great. Friendly staff and nice atmosphere make this pleasurable experience that will not by forgotten. Thank you Tiffany and Vilem Rosenberger Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Ed Morse Delray Toyota ScionAdded: 11/18/2011 1:24:07 PMThank you for your positive feedback. We are customer driven and strive for your complete satisfaction.Once again, thank you for your patronage.Sincerely,Ron Frontiero, General ManagerEd Morse Delray Toyota/Scion
flower0581 10/2/2011 9:57:00 AM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: JACKLYN ANGSTADT Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Ed Morse Delray Toyota Scion: Everyone was very helpful and went above and beyond to make buying my first truck a great experience!!!! I would highly recommend this dealership for your next vehicle!!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Ed Morse Delray Toyota ScionAdded: 10/20/2011 2:05:09 PMThanks for taking the time to send us positive feedback regarding your recent sales experience with Jackie. She is a terrific sales associate. She is knowledgable and professional. Thanks again and good luck with your truck.Sincerely,Ron Frontiero, General ManagerEd Morse Delray Toyota/Scion
lilym 9/20/2011 7:05:00 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: JACKLYN ANGSTADT Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Ed Morse Delray Toyota Scion: We had a pretty good experience with our purchase of our car except when it came down to the finance part the months financed did not match to what we told the sales person we wanted but in the end we were pretty happy. Thank you. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Ed Morse Delray Toyota ScionAdded: 9/27/2011 11:47:29 AMThank you very much for your patronage. Jackie is an asset to our sales team. She is caring, knowledgable and very professional.Once again. thank you.Sincerely,Ron Frontiero, General ManagerEd Morse Delray Toyota/Scion
debnath4 8/2/2011 6:08:10 AM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: JACKLYN ANGSTADT Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Ed Morse Delray Toyota Scion: Our experience was wonderful. We selected our vehicle on line and completed a credit application. When we arrived at the dealership, our salesperson, Jackie, had our car clean and ready for us to test drive. She explained all we needed to know about the car and what we can expect for maintenance, and all the features. When we had questions about the certification, she brought in the service manager and the tech who worked on the car. We couldn't ask for more than that! The finance manager got us a lower rate than quoted. Overall, a very professional and friendly environment. We will definitely return. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Ed Morse Delray Toyota ScionAdded: 8/8/2011 3:47:35 PMThanks for your very positive feedback regarding your recent purchase experience. Jackie is a valued associate. We're lucky to have her on our sales team.We would like to thank you for your patronage and look forward to seeing you in the future.Sincerely,Ron Frontiero, General ManagerEd Morse Delray Toyota/Scion
AmyPlfd 7/26/2011 10:44:23 AM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: JACKLYN ANGSTADTJames HolleyHoward Rosenberg Customer Service: 5 Quality of Work: 5 Friendliness: N/A Overall Experience: 5 Pricing: N/A Overall Score: 5.0 My Review Of Ed Morse Delray Toyota Scion: I purchased my car in Jan. 2011- Carmine Collela works there and he, the sales staff (Jackie A) Finance Jim Holly and his crew did an AWESOME job. I have since been back to the dealership for a battery replacement and an A/C issue. All of these items were expidited quickly and professionally by my FAVORITE SERVICE Writer. HOWARD (HOWIE) Rosanberg.(Unsure if I spelled the staff's names correctly.Howie goes way above and beyond his job duties ensuring that he represents ED Morse to the hilt.HOWIE and CARMINE and the entire staff have been the best to me.I have contacted them on numerous occaisions to try and help other friends have service done or purchase from them.THEY ARE THE BEST 110% Sincerely,Amy Pershyn- A very happy client of ED Morse Toyota Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Ed Morse Delray Toyota ScionAdded: 7/28/2011 10:23:38 AMHello and thank you for your positive feedback. The "good-will" you have expressed means a lot to us. Our entire team is dedicated to customer satisfaction. Our goal is to have you as a customer for life.Thanks again for your patronage. Sincerely,Ron Frontiero, General ManagerEd Morse Delray Toyota/Scion
jameslackman 7/20/2011 10:00:14 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: JACKLYN ANGSTADT Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Ed Morse Delray Toyota Scion: We had a fantastic experience and will send other friends. Our salesperson was very knowledgeble and made the process pass by in a very short time. Mr. Stewart, Mr. Kirshner and the manager Mr Frontiero were especially helpful.Our buying experience was a pleasure.Sincerely James LackmanJane Lackman Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Ed Morse Delray Toyota ScionAdded: 7/23/2011 11:20:40 AMThanks for the positive feedback. Your loyalty means a lot to us. We look forward to seeing you in the future.Thanks again.Sincerely,Ron Frontiero,General ManagerEd Morse Delray Toyota/Scion
kpfriedman 7/16/2011 10:30:13 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: JACKLYN ANGSTADT Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Ed Morse Delray Toyota Scion: Excellent product knowledge and sales experience. Very happy with vehicle. Would gladly recommend. All personnel knew what they were doing.Thank you very much for our new vehicle. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Ed Morse Delray Toyota ScionAdded: 7/20/2011 1:46:23 PMWe're delighted you're so happy with your vehicle. We appreciate your positive feedback. Jackie is a great asset to our sales department. We often receive comments about her professionalism and caring attitude.Thanks again for your patronage.Sincerely,Ron Frontiero, General ManagerEd Morse Delray Toyota/Scion
bocaredhead 6/25/2011 5:29:32 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: JACKLYN ANGSTADT Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Ed Morse Delray Toyota Scion: I thoroughly enjoyed my experience at Ed Morse. Everything was handled in a very professional manner. Jackie was a delight to work with and has patience and fortitude. She truly listens to your concerns and addresses them fully. Everyone at the dealership was pleasant If there was a number 10 on this rate sheet for Jackie I would vote that number. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Ed Morse Delray Toyota ScionAdded: 6/27/2011 11:12:27 AMThank you for your positive feedback. Customer loyalty is a top priority. Our sales team is very professional. They go above and beyond to satisfy customers' needs. Jackie is an outstanding member of our sles team. She is very knowledgable and caring. We appreciate your patronage.Thanks for all the good-will.Sincerely,Ron Frontiero, General ManagerEd Morse Delray Toyota/ Scion