Jacob Delaney

Long but interesting story. I looked at the electric KIA around 4-5 months ago at Mark KIA. The car was in the show room, white with a black top. Another month passed and b I looked at the electric KIA around 4-5 months ago at Mark KIA. The car was in the show room, white with a black top. Another month passed and because the salesman called me again I went back and looked at the same car again. It still hadn't sold. Price was now MSRP and not 8k over MSRP as the previous month. I still couldn't pull the trigger. Anyway, by month 3 the salesman called me and said the same car was now 6k below MSRP. I went in and agreed to purchase it. While I was doing all the paperwork the manager walks up to the desk and said I have bad news. They sold the car!! I said, "you have to be kidding". What must have happened is they sold it to some sucker at MSRP to have sold it as I was buying it. For three months that car sat in the showroom and didn't sell until the morning I said I'd buy it. Needless to say, I walked out and have discussed this with all my friends that couldn't believe how miserable that dealership was. Thank you Mark KIA, as I walked out and bought a VOLVO XC40 from the nicest people I've ever met at any dealership. S. Wiener More

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DeMarko and his team made my car buying experience the best. Honest, knowledgeable and professional. best. Honest, knowledgeable and professional. More

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They came through when we needed them. We had a baby just a few days before and they found us exactly what we needed and the price we needed to be at. We had a baby just a few days before and they found us exactly what we needed and the price we needed to be at. More

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My loan through my bank was a disaster. Jacob helped me get a loan through Ally Financial which my truck loan is through for a great interest rate no more down then I already paid able to s Jacob helped me get a loan through Ally Financial which my truck loan is through for a great interest rate no more down then I already paid able to sign through email and added gap insurance More

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Upon working on a deal, when the vehicle to be traded in was valued, the initial figure was not acceptable, and we were leaving. Then it was implied the trade-in value could be increased; therefore, we proc was valued, the initial figure was not acceptable, and we were leaving. Then it was implied the trade-in value could be increased; therefore, we proceeded with a purchase when we were provided with the purchase price and trade-in allowance, which was not adjusted. We left the building, were chased down in the parking lot, and invited into the desk manager's office to discuss. Since I had limited time available, I agreed to have a conversation. My husband and I went into the office; I was purchasing this vehicle, not my husband (these facts were known); Jacob Delaney did not acknowledge my presence and spoke directly to my husband. My husband told him he needed to speak to me; I was making the purchase, not him. But Jacob continues to disrespect me and speak to my husband. It was a Sunday afternoon, and a football game was playing on the TV in the office. I requested the game to be turned off so I could hear the conversation and was told, "No, I will not turn the game off." Again the sales manager was disrespectful by not inducing himself, acknowledging my presence, providing undivided attention, and turning off the TV. I understand it was a Sunday, but if a customer requests the game to be turned off, that is a simple thing to do when trying to do his job and make a sales deal. I guess football is more important. If it were not for the limited time I had available, the sales and finance people I would have walked. And NEVER PURCHASE A VEHICLE FROM MARK KIA. I will never purchase another vehicle from this dealership. More

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I really enjoyed how honest and straightforward DeMarko was with me, I truly appreciate him being the person I bought my car with. I look forward to seeing him for any future vehicle purchase and side note was with me, I truly appreciate him being the person I bought my car with. I look forward to seeing him for any future vehicle purchase and side note he’s very patient and understanding. More

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Buyers please be aware of the management staff at Mark Kia! The dealership itself was okay but I am so disappointed with who they have hired. Mr. Delaney was dishonest and very shady. Kia! The dealership itself was okay but I am so disappointed with who they have hired. Mr. Delaney was dishonest and very shady. More

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This slick dressed aspiring Shane The Cowboy and Robert Lemon went above and beyond to make ends meet. I got a new car at an affordable price and left with a smile. 9/10 doctors would recommend. Lemon went above and beyond to make ends meet. I got a new car at an affordable price and left with a smile. 9/10 doctors would recommend. More

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DeMarko has been great in helping us get a new car for my daughter. His professionalism and customer care is outstanding. daughter. His professionalism and customer care is outstanding. More

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This gentleman was outstanding. His information to detail and understanding of people and there situations was above reproach. My wife and I when we first met him, he greeted us wit His information to detail and understanding of people and there situations was above reproach. My wife and I when we first met him, he greeted us with open hands and no pressure. Made us feel very comfortable and eager to look and finally we bought. I will definitely recommend this man to others and is a real asset to your company and business. Our Financial office was incredible his name was Jacob Delaney. Incredible experience. Thank you so much for employing such people with such honesty, integrity and dedication to the business. More

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