James Chou
James Chou at Ferrari of San Francisco
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James Chou

Ferrari Sales Manager

Ferrari of San Francisco

595 Redwood Hwy
Mill Valley, CA 94941

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5.0
315 Reviews

James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.

Dealership Experience

13 yrs, 7 mos

Industry Experience

33 yrs, 4 mos

Languages Spoken

English English

Mandarin Mandarin

5.0

315 Reviews

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315 Reviews of James Chou

April 23, 2024

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Employee Rating

Peter Chiappone and James Chou did a fantastic job ushering me through the experience of purchasing my first Ferrari. They were attentive, polite, and helpful throughout the entire process. I hope to More

by htg14
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone

Apr 24, 2024

Ferrari of San Francisco responded

We're delighted to know that Peter, James, and our team at Ferrari of San Francisco made your first Ferrari purchase a memorable one! Your recommendation means the world to us. We look forward to serving you again in the future. Safe travels in your new ride!

April 10, 2024

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I have just had an outstanding experience working with Peter Chiappone and James Chou during my purchase of 2 amazing Ferraris over the last 3 months. Peter has an exceptional knowledge of the brand and i More

by roger dansey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone, Julie McLisky

Apr 11, 2024

Ferrari of San Francisco responded

Roger, it's fantastic to know that Peter, James and Julie made your Ferrari purchasing experience at Ferrari of San Francisco a memorable one. We're grateful for the kind words and hope you enjoy every moment with your new Ferraris!

January 29, 2024

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Jeff Harley made this a smooth and exciting process. He helped with options and we couldn't be more pleased with the car, his communication and the relationship. Due to our scheduling conflict he even More

by msoares
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley

Jan 29, 2024

Ferrari of San Francisco responded

We're delighted to know that Jeff and our team at Ferrari of San Francisco were able to provide you with a smooth experience! We appreciate your kind words, and we'll make sure to pass them along. Enjoy the new ride!

December 30, 2023

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It was a pleasant experience dealing with Peter as he is a true professional. Buying a car is never easy but it was refreshing to do business with Peter and James as there was no B.S. involved or heavy sell More

by COPUNG1
Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone

Jan 02, 2024

Ferrari of San Francisco responded

We're overjoyed to know you had a pleasant experience with our team at Ferrari of San Francisco! It's great that Peter and James were able to make your car-buying process smooth. Thanks for the review — we appreciate it!

October 14, 2023

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Thanks for the incredibly responsive support from James and Lee who helped facilitate a very smooth transaction. More

by zbchen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lee Perkins

Oct 16, 2023

Ferrari of San Francisco responded

We're glad to know that James and Lee were able to provide you with a smooth transaction at Ferrari of San Francisco. Thank you for your positive feedback!

September 28, 2023

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Messrs. Peter Chappione and James Chou were professional and personable throughout the sales process. I've bought perhaps more super cars than a sound person More

by Ted Lee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone

Sep 29, 2023

Ferrari of San Francisco responded

Ted, it's fantastic to know that Peter and James provided you with an exceptional sales experience at Ferrari of San Francisco! We appreciate your kind words about our team. Enjoy the new ride!

September 22, 2023

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Purchasing an exotic car could simply not have been easier than the interactions I had with Jeff Hurley at Ferrari of San Francisco. I was a first-time Ferrari buyer and Paul too extra time and patien More

by gmstangel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley

Sep 24, 2023

Ferrari of San Francisco responded

Gene, we're so glad to know that Jeff and Paul made your first Ferrari purchase a smooth one at our San Francisco location. It's great to see you had an informative session about the features of your new Ferrari 488 GTB! Thanks for recommending us, enjoy the ride!

September 03, 2023

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This experience was my first purchase of a new Ferrari, the F8 Spider, after having two previous models, the 430 and the 458. My involvement with this agency, and especially Peter Chiappone, was outstandi More

by scremin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 05, 2023

Ferrari of San Francisco responded

We're so pleased to know that your first new Ferrari purchase was a memorable one with us at Ferrari of San Francisco. It's great to see our team members were able to assist you throughout the process, from design until delivery! We appreciate your kind words and look forward to serving you again in the future. Enjoy every ride in your F8 Spider!

August 30, 2023

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Peter and James at Ferrari of San Francisco did an outstanding job supporting me through the entire purchase process. From the design to the delivery of my beautiful new car, their white glove service More

by zsv2023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone

Aug 30, 2023

Ferrari of San Francisco responded

We're delighted to know that our team at Ferrari of San Francisco provided you with top-notch service throughout your purchase process. We'll be sure to pass the praise along to Peter and James. Enjoy your beautiful new car and thanks for sharing this positive review.

August 01, 2023

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Employee Rating

I've now been a client of Ferrari of San Francisco for 20 years. During this time, I've purchased 7 Ferrari's each time they've exceeded my expectation. My Sales Rep is Jeff Harley, Jeff always will More

by blieber
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Emmanuel Turin

Aug 02, 2023

Ferrari of San Francisco responded

We're so glad to know that you've had a great experience with us over the years at Ferrari of San Francisco! It's always our pleasure to assist you and ensure all your questions are answered. Here's to many more successful purchases in the future, thank you for being such a loyal customer!

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