Employee Video
257 Reviews
Write a Review257 Reviews of James Logozar
March 21, 2024
James L. is a very professional , very knowledgeable and great communicator. He answered all questions quickly with honesty. It was absolutely amazing to cha is a very professional , very knowledgeable and great communicator. He answered all questions quickly with honesty. It was absolutely amazing to chat with him. Thank you for an excellent, quick service. More
March 11, 2024
James was very knowledgeable and easy to deal with. All issues were communicated quickly which made my experience all the more pleasurable. Will stay with James as long as I own a Chev product. All issues were communicated quickly which made my experience all the more pleasurable. Will stay with James as long as I own a Chev product. More
March 02, 2024
James has been my go to guy for service of my vehicles, for many years. He is very professional, vey knowledgeable and is a great communicator. I rate him as a 10 out of 10 for providing great service ad for many years. He is very professional, vey knowledgeable and is a great communicator. I rate him as a 10 out of 10 for providing great service advice. More
February 17, 2024
There’s always some sort of issue with service. The service manager is extremely condescending and unhelpful for anything, Always. Mechanics recommend expensive, unnecessary parts and services all The service manager is extremely condescending and unhelpful for anything, Always. Mechanics recommend expensive, unnecessary parts and services all the time, don’t diagnose problem after several visits, and refuse to do necessary work, even when specifically requested. Complete lack of customer service. Gave them one last chance & they lied to my face about a very obvious problem & ignored another. Perfect place to go if you enjoy burning $100 bills, several at a time, then go on with your life, with nothing for it. They told me I need and entire power steering system, then no, you don’t. Needed brakes same day they were replaced, ignition coils replaced when it was the BATTERY, need to REMOVE the BUMPER to see openly visible area under it, refusing to acknowledge their other dealership in Sherwood Park documented doing a warranty repair that they did NOT do. And ignore you until the end of day thinking you will just pay and leave. Then the shop manager tells the advisor to change the paperwork after they give it to you, right in front of you!!! None of the service advisors ever call you back when they are “going to check into” something. You have to chase them. Whoever they need to speak to ALWAYS went home early, whether it’s the manager, an advisor, or the tech. ALWAYS. They have NEVER correctly diagnosed, nor fixed, a single thing, with numerous visits, but charge excessively every single time. I did speak to the previous dealership manager. He wasted over an hour of my time, while he chatted with staff, after a scheduled appointment time, then spent the entire conversation on his computer, then did nothing but offer to sell my vehicle for less than 1/3 of its value. Never responded after. More
Other Employees Tagged: Derek Donnelly, Jaimee Scully, Alanna Stokes, Marco Yris
February 14, 2024
James was fantastic. He has great listening skills and is very professional. I had my vehicle set for service and he took care of everything I needed done. He has great listening skills and is very professional. I had my vehicle set for service and he took care of everything I needed done. More
Other Employees Tagged: Zibusiso Moyo
January 13, 2024
James is my "go-to" guy and the main reason I continue to take my vehicle to Lakewood for service. I trust his recommendations and appreciate his attentiveness and excellent communication skills. take my vehicle to Lakewood for service. I trust his recommendations and appreciate his attentiveness and excellent communication skills. More
January 07, 2024
I’ve been going to this dealership for over 10 years and I will always go back. Service is great staff are friendly and helpful! I will always go back. Service is great staff are friendly and helpful! More
Other Employees Tagged: Chuen-Huey Quek, John Burke
November 22, 2023
First of all I am satisfied on service. James is nice guy. He is very much cordial and nicely took care of my car being a customer want this behaviour and services. James is nice guy. He is very much cordial and nicely took care of my car being a customer want this behaviour and services. More