43 Reviews
Write a Review43 Reviews of James Lyle
February 09, 2021
They had the price on the car! We went inside and talked to the sale man! He said no negotiation on the price we said ok! No discount, we said ok! The price on the car + dealers fee and tax! We said OK! We to the sale man! He said no negotiation on the price we said ok! No discount, we said ok! The price on the car + dealers fee and tax! We said OK! We agreed on the final price! They did the paper work and gave us the monthly payment too! We SAID OKKKKKKK!!!! WE AGREED ON EVERYTHING. Next, they gave us the (((((OPTION)))))!!!! of tinting the window, and new floor mats and extending the warranty, we said no thank you we don’t want any of these, they said ok that's fine. Next thing you know,,,, they came back saying “ohhhh, you have to buy one of these optional you denied” why??? “Yea you have to pick at least one, the floor mats, window tinting or the extended warranty”. Ok first of all i don’t want the extended warranty, i don’t want mats, and i don’t want the window tinting. I DONT HAVE TO BUY ANY ACCESSORIES OR EXTEND THE WARRANTY. You can not make me buy the optional in order to buy the car. This shows how fake you are and how you guys aren’t honest. I agreed on your price and all the dealers fee. Why would you not sell me the car? Why do u make me buy the extended warranty in order for u to sell me the car, when you didnt mention it before running my info and giving me the final price? This is not right, you guys were not honest. You cant agree on a final price and about to pay than come stop everything and say I HAVE TO BUY SOMETHING OPTIONAL IN ORDER FOR YOU TO SELL ME THE CAR!! More
January 31, 2018
Excellent sales process. GREAT people I was trying to compare the Avalon to the Lexus LS. Decided not to because my wife has the ls460 and we were so impressed with the Avalon and dealers I was trying to compare the Avalon to the Lexus LS. Decided not to because my wife has the ls460 and we were so impressed with the Avalon and dealership sales team we decided immediately to do business with Toyota of Orlando. Astrid greeted us with a short interview to determine which model would be best for us. Scott joined and was very knowledgable giving us all the information we need. James gave us a price that truly shocked my wife and I. We were very impressed that when we said we were not going to buy now that we wanted to go to lunch there was NO pressure to buy. They mean what they say when they say we’ll give you are best price first. Carlos in finance was great making sure all the i’s were dotted. I’ve bought many cars in the last 50 years and can honestly say that these people and Toyota of Orlando are the best!!! More
January 06, 2018
I bought my 2010 highlander Hybrid and Cesar helped me I bought my 2010 highlander and Cesar helped me with Purchasing the car with his excellent customer service. We were welcomed by him and he explained I bought my 2010 highlander and Cesar helped me with Purchasing the car with his excellent customer service. We were welcomed by him and he explained everything to us in an outstanding way. More
November 15, 2017
Another vehicle purchased from Toyota of Orlando If memory serves me correctly, I just purchased my 15th vehicle over the past 20 years from Toyota of Orlando. I continue to go back for vehicles for If memory serves me correctly, I just purchased my 15th vehicle over the past 20 years from Toyota of Orlando. I continue to go back for vehicles for myself and my family due to selection and quality of Toyota, but I would not purchase anywhere else than Toyota of Orlando. I have always dealt with James Lyle who make the car buying process easy and seamless. Hanna took several hours to show me different vehicles to make sure I got what I wanted. Edwardo Matas finalized the deal and got me through the process quickly and answered any questions I had. The vehicle was ready to go on time and once again, I drive off a satisfied customer. More
Other Employees Tagged: Eduardo Matas, Hanna ( unsure of her last name)
October 03, 2017
Simply Awesome This entire car buying process was made simple and seamless. Everyone was very helpful and patient while I made my decision. Thank you for making thi This entire car buying process was made simple and seamless. Everyone was very helpful and patient while I made my decision. Thank you for making this easy. More
Other Employees Tagged: Chito Bacani, Aundre Robertson , Betheny Prince
June 28, 2017
excellent experience overall went into have my 40000 servicing, as i waited a young woman by the name of gabriela came over to me. she told me that she could give a much lower in went into have my 40000 servicing, as i waited a young woman by the name of gabriela came over to me. she told me that she could give a much lower interest rate than i was currently paying. i told her that i was not looking to purhase a new car. after speaking to her and james lyle, ps. 3 hours later, they put me in a 2017 rav4. i would like to really compliment PATRICK LYNCH he was fantastic! he showed me 3 vehicles and was very patient! this is the third vehicle that i have purchased from toyota of orlando, and the best experience ever! sincerely, anthony r. quinones More
Other Employees Tagged: eduardo matas
June 02, 2017
Good service I went the other day to see what it offers it was going to give me they did work with me the server was very nice very professional and I will recomme I went the other day to see what it offers it was going to give me they did work with me the server was very nice very professional and I will recommend anybody to buy a car at the Toyota dealership thank you More
Other Employees Tagged: Jose
May 26, 2017
Outstanding honest, professional service Thanks to the amazing people at Toyota of Orlando recived best service and price when buying my third Toyota, the stylish new C-HR, great customer ser Thanks to the amazing people at Toyota of Orlando recived best service and price when buying my third Toyota, the stylish new C-HR, great customer service, recommed to anyone this dealership. More
Other Employees Tagged: Betheny Prince in Finance, Mike in Sales, Gabriela
May 23, 2017
Simply the Best! Toyota of Orlando is the best place to buy a car. From the time you walk in until the time you walk out the door you are treated like royalty. I recei Toyota of Orlando is the best place to buy a car. From the time you walk in until the time you walk out the door you are treated like royalty. I received a haggle free price, on a Camry and a Corolla, that was consistent with my research. Eduardo Matas made the final paperwork a breeze and he helped deliver my car in record time. My car looked great on the lot, but it was transformed to Showroom condition before I drove it home. There wasn't a single fingerprint on the glass and the tires shined with Armor All. Special thanks to James Lyle, Aundre Robertson, Eduardo Matas, and the countless others that made my car buying experience an absolute pleasure. More
Other Employees Tagged: Aundre Robertson , Eduardo Matas and Darroll (not sure of her last name)
May 21, 2017
Amazing! Love this place! The people, the brand, and the customer service are all outstanding. However the people make this place different from any other car Love this place! The people, the brand, and the customer service are all outstanding. However the people make this place different from any other car dealership than I've been to. More
Other Employees Tagged: Nicholle Peters, Fred Robinson, Alton