Jamie Avers at Holm Automotive Center Inc

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jamie Avers

My Review of Holm Automotive Center Inc :
we were traveling on I-70 and had car trouble. we ended up having a water pump and assorted pulleys replaced. they did this on a fri. aft. as we were trying to get to kansas city for doctor and grandkids. i thought they went out of their way to work our vehicle in to their repair appointments and get us on our way by 4:45 that day. there were other people in the waiting room and all were happy with the service they were receiving on their vehicles. my wife and i were very impressed with all aspects of our treatment at this dealership.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jamie Avers, Hunter McMillen

My Review of Holm Automotive Center Inc :
Our 2010 Cad SRX had a grinding noise in the steering system during low temperatures. The service department was aware of a service bulletin that suggested the front strut mounts might be the problem. They replaced the strut mounts under warranty and it fixed the problem. The steering is now smooth and quiet.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jamie Avers, Pat Magee

My Review of Holm Automotive Center Inc :
We have always found Holm Automotive to be exemplary in service, sales, friendliness, and customer service. A special thank you to Jack and Pat to get our title pronto.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jamie Avers

My Review of Holm Automotive Center Inc :
I have had nothing but great service from Holm Automotive in Abilene, Kansas Service rep Jamie Ayers is the best. He is always willing to go above and beyond to help with a problem. The mechanics at Holm Chevolet always do their best job and your vehicle is never covered with grease when they are done. Any new vehicle purchase in my future will be from Holm Automotive, because of their great service department. Anytime I have had a vehicle problem, Holm Chevolet always does their best to fix the problem in a timely manner, or provide a loaner car until the work is done.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jamie Avers

My Review of Holm Automotive Center Inc :
Everytime I call Jamie to have service work done on one of my vehicles, there is no hesitation to them getting on it right away. I live 22 miles from the dealership and Jamie does everything in a top notch fashion when it comes to getting the service work done and getting me back on the road. I have been to several different dealerships in my life time but Holm Automotive beats them all hands down for the great service they provide. The whole dealership needs to be commended for there friendliness and quality of service they provide to everyone who enters there doors. Keep up the good work....

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jamie Avers, Chuck Loader

My Review of Holm Automotive Center Inc :
I am very pleased with the way I have been treated here. I am not a big fan of Chevy, but this is my company truck. I have had many repairs on it and Holm Auto has been very fair and professional when repairing all the issues with this truck. I now have 190,000 mi. on this truck and their service department has kept it running for me.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jamie Avers, Jeff Holm

My Review of Holm Automotive Center Inc :
We live about 1 and 1/2 hours away from Abilene. When we call to make an appointment Jamie in Service is always very accomodating with making appointments and getting us in when it is convenient for us. The repairs are always done quickly and properly. We have purchased 3 cars from Jeff and enjoy dealing with him. He is always very helpful.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Darwin Alderson, Eric Altwegg, Jamie Avers, Tim Holm, Chuck Loader, Pat Magee, Brad Signer, Chuck Stein

My Review of Holm Automotive Center Inc :
Nita and I have purchased or leased seven vehicles (5 Cadillac's and 2 trucks) from Holm's since 2000. The staff has always been friendly and helpful during that time. We have also recommended them to many of our family and friends both for buying or servicing their cars.
The staff in Sales, Parts, Body Repair and the Office are exceptionally qualified at their jobs as well as friendly. Even the staff we have not worked with directly call us by our first names and greet us each time we go to the dealership. We appreciate them so much that Nita takes them homemade goodies for the staff to enjoy as a small token of our respect and appreciation for the great work they do.
On one occasion, we were taking a family member back to Colorado with her infant child. We discovered that the seat belt being used for the infant was not functioning properly. We called the Service Department and told them the problem. We,of course, were on a schedule and needed to get in, have the repair made and get out as quicly as possible. When Jamie and Chuck saw that the seat belt repair would take longer than we could allow,they immediately put us into a comparable car, filled it with gas and sent us on our way, while the repair was made. Upon our return, the problem had been solved.
On another occasion, I was driving home from work and hit a skunk. The smell was horrific. I called the Service Department the next day and Jamie said bring it in right away. Within a short period of time the car was returned. It smelled like a new car. Well...... the next week my wife hit a skunk on the way home to work with our other car. The same patient voice answered the call and took care of the same problem with the same expediency. We all had a good laugh and wondered what were the chances of that ever happening again. Fortunately, it has not!
These are two of the many wonderful experiences we have had. Eric has been amazing at finding the cars we wanted to purchase and lease, no matter how far he has to go to search for them. Eric, Pat, Tim and Chris make it possible for us to get the best financial deal. Brad in Parts and B.J. in the Body Shop, Pam and Darwin in the office are outstanding.
We really appreciate the family atmosphere at Holm's, but also appreciate the competent staff, who it seems can do most anything with vehicles for their customers. We highly recommend the dealership to all our friends and have many, who have had similar positive experiences. Tim's motto for the dealership, is "Come to Holm Automotive... you'll be glad you did". He certainly is right. We ARE glad we did!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jamie Avers, Chuck Loader, Hunter McMillen, Chris Scherbring, Chuck Stein

My Review of Holm Automotive Center Inc :
You guys ROCK!, I bought a new truck while my husband is deployed, and everyone treated me wonderful. This is our 5th purchase here and will continue to do so. Everyone is so helpful, and nice. I cant say enough nice things about these guys. They work hard trying to find you what you want, at the price you want. If they don't have it they will find it. When I hear of someone wanting a new car, I send them to HOLM. With a spouse deployed its a stressful time, and these guys make buying a new car easy. If you are in need of a salesman see Hunter, he is honest and hard working. Thanks again Holm for my new purchase and we will see you again!

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