Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Jason Hancock
My Review of Hickory Hollow Carnival Kia:
The sales rep. Jason Hancock worked very hard selling us our new Sportage. He was friendly and showed that he really cared. The service staff also went the extra mile with the alignment check. After I felt the steering was incorrect. Also Jason let me drive another similar vehicle to let me see how it's steering was similar.
If I have any complaints it is the effort one must use to get the best buy they can. I like it better when one can just come forward and give an honest figure they are willing to pay and get a yes or no. I have never liked bickering for a fair price. It waste too much time and sometimes money.
The Kia Sportage was one of the choices we had (we also looked at Hyundia Tucson, Honda CRV, and the Toyota Rav4. We chose the Kia because of the determination of the sales rep Jason Hancock and the service we had from our Kia 2002 Optima. I feel we got a fair price (maybe not "great")and that we were treated well. Having looked at Kias at other dealers we chose Carnival at Hickory Hollow.
Our 2002 Optima had a good ride,enough power, decent economy, and darn good reliability, I know many other manufactures now have a 5 year powertrain warranty but Kia (and Hyundia) have had it longer than almost anyone For these reasons we chose Kia again as our choice in automobiles.
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