Jason Musser at Wissler Motors

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jay Hornberger, Jason Musser, Gary Shenk

My Review of Wissler Motors:
Jason did a very good job in scheduling my appointments. Always pleasant and helpful.The Compass Jeep was in need of repair. Gary gave me a dollar amount quote for the parts. At time of payment for repair, the dollar amount for parts was exactly as quoted. No surprises. All employees from appointment scheduler, to the desk rep. who writes up the paper work, until the time you leave the business, all are helpful and very pleasant to work with. I like the choice in waiting rooms which are clean and inviting. One upstairs and one downstairs. There is always coffee and snacks and of course the FREE car wash. Have been coming to Wisslers for the past 9 years and will continue to do so. Thank you Wisslers.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jay Hornberger, Josh Kneisley, Jason Musser, Gary Shenk

My Review of Wissler Motors:
I have the capability of making appointments online.

At time of arrival for appointment, am greeted by name and paperwork done immediately

The waiting room (2nd floor) was always clean including the bathroom. Even the person cleaing the window (looks down unto the floor where cars are being worked on) was pleasant.

If/when they find problems,they come to you in wating room to let you know the severity of the problem, if it can be fixed now, or if part/s have to be ordered.
You are kept informed of the throughout the process of the completion of the job.

All personnel including the person answering the phone is considerated and professional. Very friendly place to come to.

Love the free car wash and coupons.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Josh Kneisley, Jason Musser, Gary Shenk

My Review of Wissler Motors:
Should have used Wissler Service long ago. I am very happy with the personnel and service. I wouls not hesitate to recommend friends or family to Wissler Motors.

Rev D J Paglia

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Josh Kneisley, Jason Musser, Gary Shenk

My Review of Wissler Motors:
My jeep has almost 200,000 miles on it and they never push me to get a new one. They just work on what i ask them to. They know what there doing and i will take my jeep to them anyday over a backyard garage.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chuck Adams, Josh Kneisley, Ted Morelock, Jason Musser, Gary Shenk, Becky Waltemyer, Adam Yoder, James Yoder

My Review of Wissler Motors:
This Dealership deservrves an "A" for the entire experience. From the very first day we were treated with the highest of respect. They went above expectations to secure our desicion to purchase our used vehicle. Even after the purchase the Customer Service was just as amazing as the original purchase experience. This dealership needs to be commended on their level of quality of service and support to customers and potential customers. I honsestly think Wisserlers is one of Pennsylvanias #1 car dealerships.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jason Musser, Gary Shenk

My Review of Wissler Motors:
We had originally purchased our vehicle from what is now Wissler Motors, Inc. nearly ten years ago, and have had it serviced there ever since. Our high ratings reflect the quality of workmanship, competitive costs, and the friendly and informative service team there. We have strong confidence in the recommendations of service needs given to us by the Wissler Team, and our vehicle's quality running condition over the years reflects the wisdom of this maintenance program.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Chuck Adams, Jason Musser, Gary Shenk

My Review of Wissler Motors:
I have bought new and used cars here and brought them back for service since 1994. Everyone I have met has been helpful, friendly, professional, and courteous, spending as much time as needed for each customer. There has never been any sales pressure when I was looking for a car to buy, none of that aggravating haggling that some dealerships and people seem to like. I have always gotten full responses on what work was needed, why, what work could wait for a while, what the best deal was- with either using coupons or saving labor costs by doing certain things at the same time. They have taught me some things over the years about my cars. And because of the free towing program which was offered when you put the Wissler plate on the front of your vehicle, I have gotten free towing when I needed it, due to flat tires. They offer discounts through their cap program and mail out coupons for other services as well. Best of all, they are very close to where we live.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Josh Kneisley, Jason Musser, Gary Shenk

My Review of Wissler Motors:
A very fair dealer. I have taken the same 1994 Plymouth Grand Voyager LE to them for the last 14 years. They work with you and understand your needs. I feel they are being thorough AND honest to make sure your vehicle is safe. I would recommend their service group to anyone. They have not lost a step since Chrysler took their new car dealership away.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jason Musser

My Review of Wissler Motors:
Wissler has saved me alot of money on my repairs bills. The quality of the jeep commander leaves much to be desired...( Re:electrical systems), but the folks at this dealership are honest and seem to be always looking out for the customer. Even possible transmission issues were taken care of with out getting gouged like i would have gotten at other garages.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Josh Kneisley, Jason Musser

My Review of Wissler Motors:
Bought my car there and family has been dealing with them for many years. Have always been satisfied with service. The only negative I have is when I was getting tires, a few weeks ago, and was waiting on my vehicle. The service guys are usually very good with communication and keeping me in the loop, but this time I was left waiting for 3 hours with no word on how it was all going. The extra time was spent replacing bolts that were damaged during the alignment. Wouldn't have been half as frustrated with the wait if someone had said, "Hey this is going on..."

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