VictoriaM 3/22/2013 12:24:13 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Edgar FloydJason SalernoAlfie Yannatelli Customer Service: 4 Quality of Work: N/A Friendliness: 5 Overall Experience: 4 Pricing: 4 Overall Score: 4.2 My Review Of Jeff D'Ambrosio Auto Group: I would recommend this dealership WITH RESERVATION. Salesmen were friendly & knew their products. However, there was a problem with paperwork that should have been submitted from the dealership to USAA resulting in our paying a higher interest rate. Also, after we signed the papers, I realized that the price we paid for the Fiat (was higher than what USAA had recommended we be offered by about $4,000. So, these two issues impact our perception of the knowledgeability of salesmen, or, I wonder if they were rushing a bit because it was the last day of the year. In hindsight, I am not sure if I was offered the best price. This is of concern since we will be looking for a car next year and I am ambivalent about returning. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Jeff D'Ambrosio Auto GroupAdded: 3/22/2013 1:23:43 PMVictoria, thank you for bringing your experience to our attention. At Jeff D’ Ambrosio Auto Group we pride ourselves in having friendly and knowledgeable staff who will always try to do right by our customers. We are sorry to hear that your experience was not 100% perfect. We would like nothing more than for you to contact us at your earliest convenience so we can further discuss your experience and learn from it as well as continue to earn your business in the future. Please reach me at 610.269.9500 or tiffany@dambrosio.us. Sincerely, Tiffany Fiedler- Internet Manager.
Weston Cramer 11/25/2012 11:48:22 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Jason KimbleJason SalernoBill Wang Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Jeff D'Ambrosio Auto Group: My overall experience was great and enjoyable. The staff was outstanding and went out of their way to make sure we were satisfied with our purchase. I would recommend this dealership to anyone who is looking to purchase a vehicle. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Jeff D'Ambrosio Auto GroupAdded: 11/26/2012 10:59:28 AMThank you, Weston, for your very kind five-star review of Jeff D'Ambrosio Auto Group! Our staff goes the extra mile to ensure customer satisfaction, and we are glad to have been able to meet your vehicle needs. We appreciate and value your recommendations and we look forward to seeing you again.Remember to Like us on Facebook and Follow us on Twitter for online coupons and special deals.Thank you,Jeff D'Ambrosio, Owner
remaxcarol 3/20/2012 8:44:17 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Jason Salerno Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Jeff D'Ambrosio Auto Group: Many thanks to Matt Sundermier who made my buying experience quick, smooth and easy. It's the first time I didn't have to spend 3 hours in a dealership to buy a new car. From the first contact on the web...responded to by Jason Salerno....to my greeting by Lenny at the door, everything was great. I would be delighted to recommend your dealership, and Matt, in particular, to anyone purchasing a new or used vehicle. As a long time sales professional, I appreciated the no-nonsense, no-game-playing approach. Keep up the good work, Matt...you are a part of a great team...but you made EVERYONE at D'Ambrosio shine! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
