Jason Standley at Rowe Auburn

My husband and I came to Rowe Volkswagen looking for a Passat TDI. Two of our neighbors had purchased from Rowe and recommended them to us. We can't say enough about the friendly service and hard work this dealership and its employees gave to us. We spent several days trying to decide whether to buy a gas model or a TDI model and they were very patient with us and answered our million questions over those days. We never felt the usual pressure to buy but rather a group that was working their hardest to be sure that we were satisfied, happy and comfortable with our purchase. As a result, we walked away with the car we always wanted and couldn't be happier. We would revisit this dealership and work with these people over and over again!

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Rowe Auburn Kia Team listens and works for the consumer. A great first experience. The KIA team located a vehicle for us and served us with genuine kindness and service.

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Jason, Brian & Charlie were actually fun to work with. A great car buying experience! I would recommend them and Rowe Auburn to everybody I know!!!!

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I should have gone to Rowe earlier on in my car search!!! I live in the Augusta area and I had been looking for a car for a few days. I was getting pressured by other dealers in the Augusta area and they weren't giving me a car that I was wanted at the price I could afford. I spent 11 hours one day just trying to get information straight that was given to me by these sales people in Augusta. I work in Auburn and someone suggested that I go to Rowe. I showed up at 3:00 and was greeted by Tyler Green. He didn't pressure me at all. He asked what I was looking for and sat me down with a manager to see if I could afford that type of car. I couldn't, but that was ok. After looking at a few others of MY choosing, I found the Kia Sorento. The price was right and it had the space I needed for my family and dogs. After a fun test drive, a few laughs and an explanation of how they got to the price on my trade in and where the price of the new car was going to be, I took a few minutes to think about my decision. I felt that the Rowe crew was very upfront and did all they could do to get my payments close to where I wanted to be. I decided pretty quickly that this car was affordable and that I was getting a good deal. Within 3 1/2 hours of showing up at Rowe, looking at 4 types of cars, I drove away in my 2013 Kia Sorento!!!! Tyler Green, Jason Standley and Scott Stubinski were great at helping me into what I needed for a car and what I could afford!!! They didn't put pressure on me once and that made all the difference. Thank you for your help guys!!! I am extremely happy with how things turned out!!!

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Anyone would like to get a better price, but these emloyees did an outstanding job at handling all aspects of the sale, closing and delivery of my purchase.A one service.

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I would highly recommend Rowe Auburn! My son was buying his first car and after dealing with a pressurized situation from another dealership, Tyler, Jason, Brian, and eventually Charlie made the whole experience worth it. They were willing to let him test drive a few cars, offered a reasonable and fair price, helped with financing suggestions, and were so patient as we were waiting for everything we needed to finalize the purchase. I hated the whole car buying process before because it always felt like I had to be on my guard and be ready to determine what dishonest practce or trick the salesperson was ultimately going to try to get me to fall for. From the moment I met Tyler and Jason, to working with Brian when the others were busy, to filling out all the papers and closing the purchase with Charlie, I felt no pressure! And my son is happily driving his new Kia Forte! Thank you Rowe Auburn!

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We visited Rowe Auburn looking for a new Kia, and they unfortunately did not have any on our first visit. Brian and Jason were amazing, however, by remembering us as soon as they got some Kia Souls in and giving us a call. The service was fantastic, and Charlie Burns worked hard to get us a great deal. I accidentally left my garage door opener in my trade-in vehicle, and Jason and Brian worked hard to get it back to me. GREAT people, and I would definitely recommend them to anyone I know, and will buy a car from them again in the future!

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One of the best experiences I've had purchasing a car, new or used, and I've purchased quite a few. Very easy to work with everyone at the dealership, no pressure to buy a particular vehicle or model, and the car pricing was quite transparent and fair. Our salesman, Paul, was especially courteous and helpful throughout the entire process, including helping to set up the car's bluetooth. I'd definitely recommend Paul and the rest of the Rowe Auburn Kia team! BTW, love my Sportage, too!

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Once we decided on a 2011 Optima, we contacted the dealership in our city but quickly became convinced they weren't that into selling cars. Rowe Kia of Auburn, on the other hand, won us over. They didn't pressure us; they drew us in with a great deal. Then, they followed up on that with outstanding customer service. They were not high pressure, pushy, or rude, but they were compelling (in a good way) and wanted our business. I felt they were honesty, polite, and clear communicators. It was definitely worth driving an hour and half from home to buy this car, and I will not hesitate to recommend this dealership to family and friends. Thanks, guys!

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The above dealership provided my wife and I with a great new car buying experience. It has been 11 years since we have bought a new card and Kim & Jason provided us with a customer service experience that made this very painless and enjoyable. We both would highly recommend Rowe Kia for their next new car buying experience.

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