Jay Brown at Merit Chevrolet

This was the best car buying experience I have ever had. Our salesman, Jay, was amazing and so down-to-earth. Jason Ellis, in finance, was also a joy to work with. Together, they made the whole process smooth and flawless. Even though they were over an hour away from our home, I would definitely make the trip to buy our next vehicle from Merit and hopefully work with those two gentlemen again. Thanks Merit!

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I leased a Chevy Equinox from Merit. Overall it was a very satisfying experience. I worked with Jay Brown who was very professional and I would recommend this dealership to anyone in twin cities area who is looking for a Chevy.

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Great service,very friendly,understood my needs..Excellant to work with.They have a customers for life. They treated us with great respect. And hooked us up

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Jay Brown from Merit Chevrolet was fantastic to work with. He was very patient and provided updates on the status of my factory order car. Ordering was easy; a no haggle, no hassle experience. I feel the price I paid for my car was great and I don't think I would have received that at another dealership. Jay introduced me to Jason Ellis who handled the financing. He was very patient and made sure I understood all the terms before I signed the paperwork. Jason worked hard with my credit union to get me an amazing financing rate and also an unbelievable deal on the extended warranty. They didn't push things on me I didn't need just to make a larger profit. They are a dealership is looking to build a long term relationship with great service.

Other than the tremendously long wait for my car to arrive from the factory (not Merit's fault), this was a very easy car buying experience.

I was treated with respect in every interaction. I would purchase from Merit again and recommend them.

If you are looking for a new car, call up Merit and ask for Jay and Jason. You won't be disappointed.

I am enjoying my first Chevy...a Sonic is the perfect car for me.

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I was very pleased with the purchase of my Silverado. Jay and Chris were very accessible, friendly and professional - whether we were interacting in person, over the phone or by email. The purchase process went smoothly, with no surprises, and the pricing was fair and transparent. I also had some aftermarket accessories installed, and the service group did those timely and professionally.

There are many dealerships out there that live up to the negative stereotype of car dealerships, but Merit isn't one of them. I am completely comfortable recommending Merit to my friends and family.

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Jay Brown was fantastic to work with. I was exploring several dealership's at the same time and it was Jay's quick response on e-mail and phone calls that brought me to Merit Chevrolet. He was very knowledgable on products and followed up with me several times since our purchase to make sure we were happy with our purchase and to see if there is anything else he could do to make our Merit experiance a pleasurable one. Thanks Jay.

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I was very satisfied with Merit Chev, close to home, excellent service, happy people, got the job done painlessly
I have had my other vehicle serviced there and have been very satisfied
I also like there hours because they fit my time frame

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Jay was great to work with. We initially started looking for a new vehicle back in August but decided we wanted to wait a while longer. When we decided we were ready we immediately called Jay and started the process. Jay was very patient through the entire process and never pushed us towards making any quick decisions and did not push anything on us that we really didn't need. The entire process from beginning to end went very smooth and made the car buying experience (something I typically dread) a very good one. We will be recommending Jay to everyone we know that is in the market for a new vehicle.

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I worked with Jay both over the internet, on the phone and in person. He was very friendly, responsive, knowledgable, up-front and accomodating during the entire process. What really impressed me is that I was buying a new 2011 truck and the 2012 vehicle brochures were the only brochures available. Jay went out of his way to find a 2011 brochure so I would have the one that appled to my truck. Putting forth that extra effort - after the sale was done - means a lot to me and is a great reflection on Jay! I certainly appreciate his personal efforts!!

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Great Service! Had my Trail Blazer in for much needed service bought new in 2003. Andy in service was very helpful! Provided me a rental while my vehicle was in he shop. While waiting for estamate from service department, talked with Jay in Sales, thinking of trading in my vehicle. However, ended up buying my teenage son a used car that evening. The used car had some problems very shortly after purchase. I talked with Bob in management who set us up with Andy in service, again fabulous service! Bob took care of everything no extra expense! I understand things can happen when buying a used car its what the dealership does about it that matters! Great Team!!

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