Jay Hornberger at Wissler Motors

Service Manager
About Jay Hornberger
Jay Hornberger

Dealer Address
Wissler Motors
1205 West Main Street
Mount Joy, Pennsylvania 17552
(717) 653-2091

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5hempfield
4/6/2012 3:03:48 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jay Hornberger, Jason Musser, Gary Shenk

My Review of Wissler Motors:
Jason did a very good job in scheduling my appointments. Always pleasant and helpful.The Compass Jeep was in need of repair. Gary gave me a dollar amount quote for the parts. At time of payment for repair, the dollar amount for parts was exactly as quoted. No surprises. All employees from appointment scheduler, to the desk rep. who writes up the paper work, until the time you leave the business, all are helpful and very pleasant to work with. I like the choice in waiting rooms which are clean and inviting. One upstairs and one downstairs. There is always coffee and snacks and of course the FREE car wash. Have been coming to Wisslers for the past 9 years and will continue to do so. Thank you Wisslers.

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Response from: Wissler Motors
Added: 4/6/2012 3:43:44 PM
Thank you very much for the positive review! Jason and Gary have both been great employees here for years and far too often Del and myself don't praise them enough for the positive things they do for us and our customers. Thanks again for the kind words, they are very much appreciated by the whole team!

Devin Wissler
General Manager
cell: 717-669-5110

5hempfield
1/22/2012 11:29:05 AM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jay Hornberger, Josh Kneisley, Jason Musser, Gary Shenk

My Review of Wissler Motors:
I have the capability of making appointments online.

At time of arrival for appointment, am greeted by name and paperwork done immediately

The waiting room (2nd floor) was always clean including the bathroom. Even the person cleaing the window (looks down unto the floor where cars are being worked on) was pleasant.

If/when they find problems,they come to you in wating room to let you know the severity of the problem, if it can be fixed now, or if part/s have to be ordered.
You are kept informed of the throughout the process of the completion of the job.

All personnel including the person answering the phone is considerated and professional. Very friendly place to come to.

Love the free car wash and coupons.

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Response from: Wissler Motors
Added: 2/7/2012 10:05:37 AM
Thank you so much for your review. We really work hard to make it inviting and a friendly, personal atmosphere. Glad you are enjoying. As always, let us know how we can improve!

Devin Wissler
General Manager