My Review Of Prestige Volvo :
I called on a Friday for an emergency appointment for a broken air conditioner during a heat wave. The service manager, Jay Rosen, happened to answer my call, and all I can say is that he was fantastic. Despite the fact that the shop was full, my car was taken immediately and I received personal attention from beginning to end. I was encouraged to contact Jay personally with any concerns or problems, and while my car ended up needing a new compressor (not an inexpensive repair), I had complete confidence that it was necessary because the service department had first tried, unfortunately unsuccessfully, to resolve the problem without replacing the compressor. I am sure from my contacts with Jay, who takes tremendous pride in his department, as well as Bill(I'm sorry I can't remember his last name) who I dealt with on the return visit on Saturday, that everyone in service is held to very high standards. I'm sure I'll be back (my car is a 2004), and have no hesitation in recommending Prestige Volvo for any and all repairs. Thank you again, Jay, Bill and your entire team!
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Prestige Volvo Added:
7/27/2012 2:26:29 PM
Thank you very much for your review! I'm thrilled to hear you were able to receive such attentive service from Jay even on a busy day. I'll be sure to pass along your compliments to Jay, Bill and the rest of our fantastic Service team here at Prestige Volvo. If you have any other issues please feel free to give us a call anytime, we are always more than happy to help.
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