Jeff Fox

Very nice, clean and everyone friendly. I was very welcome since the beginning! Very good options I was very welcome since the beginning! Very good options More

Helpful 0

Report | Print

I wanted to take a moment to express my gratitude for the exceptional service I received from Jeff Fox during my recent car-buying experience at Wilde East Towne Honda. From start to finish, Jeff went above exceptional service I received from Jeff Fox during my recent car-buying experience at Wilde East Towne Honda. From start to finish, Jeff went above and beyond to ensure that my needs were not only met but exceeded. He listened to my preferences and concerns and I appreciate his patience and willingness to answer all of my questions about the features of my new car. I am thoroughly satisfied with my experience at Wilde, and I credit this largely to the exceptional service provided by Jeff Fox. I will undoubtedly recommend your dealership to friends and family based on the outstanding customer service I received. More

Helpful 0

Report | Print

Better training needed for new employees or at least job shadowing. Jeff Fox was a pleasure to work with. shadowing. Jeff Fox was a pleasure to work with. More

Helpful 0

Report | Print

People were very friendly and helpful and patient. Jeff Fox is the best...great salesman. Always truthful and helpful. Jeff Fox is the best...great salesman. Always truthful and helpful. More

Helpful 0

Report | Print

Don’t buy a used car from Wilde Honda without an independent inspection. Over $20,000 of repairs needed in the first 6 months of ownership for a vehicle that isn’t drivable. Either Wilde Honda did independent inspection. Over $20,000 of repairs needed in the first 6 months of ownership for a vehicle that isn’t drivable. Either Wilde Honda did a really poor inspection, or they were willing to sell a deep flowed vehicle to an unsuspecting customer. We live 2 hours away, so when we had some issues on the way home, we just had our local repair ship fix then – trim falling off, passenger door handle coming apart, serpentine belt replacement ($528). A week later, the lift gate strut broke slamming the hatchback down (the hydraulic pistons were both heavily corroded). Back lift gate is no longer functional (parts on national backorder). A month later, we tried to use the air conditioning for the first time and it didn’t work. A compressor pump needed to be replaced, plus a transmission fluid leak was discovered and a micro-V belt had to be replaced ($1399.27 for that trip). 2 months after that, the check engine check light came on – code read as emissions and was reset. On 9/28/23 while driving the exhaust system because very loud. We took the vehicle to our local shop immediately. The exhaust system was heavily corroded and needs major repairs. We asked the shop to do a full inspection of the vehicle before proceeding with the exhaust repairs. This is when we found the full extent of the horror… The transmission was showing multiple codes for Jerk/Shudder and needs to be replaced. The intake manifold isn’t functioning. The catalytic converter is broken. Wilde Honda later Estimated those repairs at $18,848.48. When we brought these issues to the attention of Wilde Honda’s general manager Peter Bothe, their initial response was that they would tow the vehicle to auction and would give use whatever it sold for ($2000?) toward another vehicle purchase at Wilde Honda. The used car manager (Brent Totten) also told us that legally the vehicle only needs to function until it leaves the lot – if only we had known their attitude toward their cars BEFORE our purchase. After numerous failed attempts to talk to Peter Bothe, my wife and I were able to speak to him on the phone. He suggested bringing the vehicle to Wilde Honda and having someone from the service team inspect the vehicle and see if they could make the repairs for a reasonable cost – which turned out to be 18,848.84 (not including the lift gate). Their final offer to use was to trade in the vehicle and get $2500 toward another vehicle at Wilde Honda. If a proper inspection had been performed on this vehicle a majority of these issues would have been known. Either Wilde Honda didn’t do a proper inspection, or they did know about these issues and decided to sell this vehicle to us anyway. Do you want to buy a vehicle from a dealership that won’t stand behind their products? More

Helpful 0

Report | Print

Jeff was great to work with. He was knowledgeable, responsive and made me feel as important as someone buy a newer, more expensive car. Everyone at the dealership was very friend He was knowledgeable, responsive and made me feel as important as someone buy a newer, more expensive car. Everyone at the dealership was very friendly. More

Helpful 0

Report | Print

Jeff was very knowledgeable about the 2024 Cr-v in which I purchased, and I'm extremely happy with my new purchase! Jeff answered all of my questions and I trusted him with all of his answers. He made me fe I purchased, and I'm extremely happy with my new purchase! Jeff answered all of my questions and I trusted him with all of his answers. He made me feel comfortable and was always professional. He kept me informed about my new purchase as it was making its way from the factory to the dealership. I'd highly recommend Jeff to anyone! Jeff~ Thank you very much! More

Helpful 0

Report | Print

In the midst of a very busy day for Jeff F. , he still made sure that we were well taken care of. We felt like he was very knowledgeable about the different brands/types of vehicles we were loo , he still made sure that we were well taken care of. We felt like he was very knowledgeable about the different brands/types of vehicles we were looking at, and we never felt pressured to make a decision. He offered great, sensible advice. This is our second vehicle purchase from Wilde East Towne Honda, and we wouldn't hesitate in recommending this dealership to our friends and family. More

Helpful 0

Report | Print

WETH valued my trade and provided excellent service while selling me a new/used certified Honda. The buying process was very easy and went smoothly. The staff/team members were very friendly. I have no compl selling me a new/used certified Honda. The buying process was very easy and went smoothly. The staff/team members were very friendly. I have no complaints buying and recommend Wild East Towne Honda for your next purchase or service. More

Helpful 0

Report | Print

Jeff was very responsive and easy to communicate with. The entire transaction process was fast and effective. The entire transaction process was fast and effective. More

Helpful 0

Report | Print