Regina Carroll
12/18/2011 3:14:49 PM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Jeff Lang
My Review of Cumberland Valley Motors Dodge:
Jeff Lang was our sales man and he was personalble and helpful at no time did we feel pressured! He help us fing a car that we liked at a great price and we drove it home that day. Tom in fiance was helpful as well. I look foward to recommending CVM to friends and family. Thanks again for everything.
Was this review helpful to you? Yes | No
Response from: Cumberland Valley Motors Dodge
Added: 12/19/2011 7:04:29 PM
Regina, thanks for taking the time to share your positive experience at CVM Dodge with JEff and Tom. There is nothing more important than customer service, and it's nice to know that you appreciate Jeff's efforts and professionalism.
Happy Holidays!
Kindest regards,
Monique Ullom, President
tcorwell
11/30/2011 2:43:22 PM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Jeff Lang
My Review of Cumberland Valley Motors Dodge:
Friendly, professional, clean. listen to what we wanted. tried to get want we wanted, but when problem occured let me know about it before driving whole way there.
Was this review helpful to you? Yes | No
Response from: Cumberland Valley Motors Dodge
Added: 11/30/2011 6:11:06 PM
Thank you for your kind words. Jeff and CVM Dodge take pride in great customer service and that includes communicating the goods news and the bad. We look forward to a continued relationship.
Happy motoring,
Monique Ullom, President
losingground
11/15/2011 6:30:40 PM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Jeff Lang
My Review of Cumberland Valley Motors Dodge:
When we arrived at the dealership, a salesman Jeff Lang was arriving to work and asked if we needed help. After a short time he was answering all our questions and offering helpful information about the Vehicle we were interested in. The staff was very kind and efficient which processed our transaction in a very timely manner. We looked at alot of other dealerships that day and the pricing and availability of the product we wanted was found here. I plan on continued relationship with this dealership.
Was this review helpful to you? Yes | No
Response from: Cumberland Valley Motors Dodge
Added: 11/17/2011 6:39:18 PM
Wow! What a great review. Thank you so much for taking the time to share this with the world. At CVM Dodge, we are very proud of Jeff and the service he gives. We look forward to working with you for many years to come.
Best regards,
Monique Ullom, President
randrdoomcrew
11/10/2011 7:46:19 PM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Jeff Lang
My Review of Cumberland Valley Motors Dodge:
Jeff was awesome to deal with. He helped me trade my 09 Challeneger in for a 2012 Charger. I never felt like I was being "sold" at any time. They didnt have the exact car I wanted on the lot but they found me one within 15 minutes and had it delivered in two days. The whole dealership made the process painless from trade in, to sales, to financing. I would highly recommend CVM and Jeff Lang as your sales person.
Was this review helpful to you? Yes | No
Response from: Cumberland Valley Motors Dodge
Added: 11/17/2011 7:29:20 PM
Thanks so much for your business and kind words. Certainly Jeff appreciates it and so do I! We look forward to working with you again.
Sincerely,
Monique Ullom, President
ksnyder21
9/10/2011 7:29:09 PM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Jeff Lang,
Ed Post
My Review of Cumberland Valley Motors Dodge:
i first met jeff when my mom bought a xterra from him and i just liked the way he treated us that time. from right then an there when i was ready to buy a new vehicle i was going to go to cvm and have jeff as my salesperson. just last week i decided i wanted to look for a new vehicle so of course i went to cvm and had jeff. when i walked into the place jeff greated us we got right to work trying to find the right dodge nitro at the right price. not only did he find me the perfect nitro he got it for me at a great price. the whole time i was at cvm jeff made me an my mom feel very welcome even to the point of making my mom a fresh pot of coffee cause they were out an it was very late in the afternoon. it was a completly different feeling at cvm, cause a couple month ago i was looking at jeep liberty at sheivley motors an i didnt get the same respect up there as i did at cvm with jeff. sheivley motors i think were looking at a 21 year old an thats why there finance guy didnt try as hard as ed post did. so thanks to jeff and ed for a wonderful car buying experence.
Krissy S.
Was this review helpful to you? Yes | No
Response from: Cumberland Valley Motors Dodge
Added: 9/10/2011 9:51:25 PM
Dear Krissy,
Thank you the tremendous review and the time you took to write it. Jeff was incredibly flattered and appreciative of the sterling recommendation you gave him. Jeff prides himself on his excellent customer care and it's just one of the things about him that customers really enjoy. Please know we are all here at CVM Dodge to make your ownership experience the very best!
Warm regards,
Monique Ullom. President
CVM Autopark
dstrauss
8/26/2011 12:59:20 PM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Jeff Lang,
Ed Post
My Review of Cumberland Valley Motors Dodge:
Jeff was very accomodating, professional, respectful and personable. Never once did I feel pressure to purchase a vehicle. It was refreshing to deal with a group of people who treated you with respect and genuinely wanted to help you in a very important buying decision. Ed the finance man was also very accomodating and good at his job. I honestly don't beleive I could have found any better or fairer of a deal than I did at CVM Dodge.
Dave S.
Was this review helpful to you? Yes | No
Response from: Cumberland Valley Motors Dodge
Added: 8/26/2011 1:20:46 PM
"It was refreshing to deal with a group of people who treated you with respect and genuinely wanted to help you in a very important buying decision." Wow! Thank you for that awesome review Dave. Jeff and all of us at CVM Dodge appreciate it and wish you many years of drving enjoyment.
Kindest regards,
Monique Ullom
President
rmartinpsu
8/23/2011 6:31:07 PM
Overall Rating: 5
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Jeff Lang
My Review of Cumberland Valley Motors Dodge:
I walked in to look at a Ford F150 Fx4 and it was sold. They encouraged me to look at a Dodge 1500 Woodsman. Even though I have only owned Ford vehicles for the last 20 yrs, I ended up buying the Dodge. Jeff was very nice, not pushy, answered all of my questions, and was a nice salesman. Glad I listened to them and took the Dodge for a ride.
Thanks,
Rick Martin
Was this review helpful to you? Yes | No
Response from: Cumberland Valley Motors Dodge
Added: 8/26/2011 1:19:02 PM
Dear Rick,
Congratulations on your new Ram Truck. We at CVM Dodge are pleased to know that Jeff took care of you the way you felt was right. Jeff prides himself on connecting with his customers and really helping them through the process of buying a new truck. Please send all your recommendations to him & don't forget to tell your friends!
Best regards,
Monique Ullom
President
mover380
8/19/2011 11:26:31 PM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Jeff Lang
My Review of Cumberland Valley Motors Dodge:
Great job, great help. I knew what i wanted when i walked in, I just had to meet the needs of my financial institution. I was helped all through and it was made a great experience.
Was this review helpful to you? Yes | No
Response from: Cumberland Valley Motors Dodge
Added: 8/26/2011 1:16:23 PM
"great experience." That is what we like to hear! Thank you so much for your business and time sharing about your recent visit. Jeff is happy to know that your process was easy. He appreciates all the recommendations you give him - don't forget to tell your friends!
Kindest regards,
Monique Ullom
President
MJMiller3182
8/9/2011 11:14:53 PM
Overall Rating: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Jeff Lang
My Review of Cumberland Valley Motors Dodge:
From the moment I walked in I was treated with respect. Most dealerships I had visited all they saw was a kid. I am 29 but look about 20. The staff was able to see that I had a sense of humor and I love that about people. I was introduced to Jeff and we started looking at the Dodge Journey which was the reason for the visit. He showed my the CUV and then we test drove. After some time and number crunching we settled on a price, but I still wanted to think about it. I ended up going back the next day to sign the papers. It ended up taking too long and I had to go to work. With out signing the paperwork they let me take the car for the rest of the weekend and then I went back Monday. Monday I signed the paperwork had the the one thing I wanted looked at, looked at and I was on my way. As I was driving I realized the problem wasn't fixed it was the wheel alignment. The problem was fixed when I went back that Wednesday. I am very happy with how the dealership and all the people did everything they could to make me happy. My last little worry is that my other car loan has not been paid yet. CVM is looking into that now. All in all I would definately go back to them for my next vehicle.
Was this review helpful to you? Yes | No
Response from: Cumberland Valley Motors Dodge
Added: 8/12/2011 1:13:02 PM
Mr. Miller,
Congratulations on your new Dodge! Thank you so much for your business and your time sharing about your recent experience. Jeff is glad to know that you had a great experience and wants you to know he is always here to help. Please recommend CVM Dodge and Jeff to all of your friends.
Kindest regards,
Monique Ullom
President
jwilliams62
8/4/2011 8:06:19 AM
Overall Rating: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Jeff Lang
My Review of Cumberland Valley Motors Dodge:
Jeff was accommodating from the first day my wife and I met him. On that first day, I explained to Jeff, that we were merely wanting to test drive a Charger and a Challenger for a future purchase once I returned from an approaching deployment to the middle east. Following our test drives, Jeff gave us the only 2011 Charger brochure they had in the show room. Since I received a promotion and will more than not likely deploy now, my wife and I returned a month later to begin working out the numbers with Jeff for the purchase of a Charger. My main focus on this purchase was to get the car I wanted at the monthly payment I could afford. Jeff was patient enough to run at least three payment plans for us on the Charger and an Avenger. At the end, We walked away with our 2011 Dodge Charger Rallye. My wife and I love it (even though it's white). It was Jeff's dedication to his job and the high level of motivation and friendliness that made our experience enjoyable.
Was this review helpful to you? Yes | No
Response from: Cumberland Valley Motors Dodge
Added: 8/7/2011 10:19:25 PM
Thank you for the tremendous review. Jeff and the whole team at CVM appreciate your words and the time you took to recommend us. I hope you and your wife enjoy your new Charger Rallye for many years to come. Don't forget to tell all your friends about Jeff's great service.
Best regards,
Monique Ullom
President
CVM Autopark