"Love my new car"
I was in desperate need of a car so I decided to check out some options. Tim was very helpful and informative on the selection and finding my price range. It was an overall great experience and I would recommend any of my friends or family to get a car from the dealership. From ownership to management to finance to sales was very pleases everyone was professional and friendly
"Friendly, knowledgeable, no nonsense deals. "
If you are looking for a great car buying experience, klaben is the place. This is our third purchase.
Bob Paytas, our salesman,always seems to know just what we want. If it's not there, he finds it for you.
All the staff including the service department are the best.
"Great Experience in Service and Sales"
As usual I received excellent service by the service department at Klaben Ford Kent. Particularly by Service Writer, Mona Crooks and Service Tech. Mike Crooks. However I decided to trade my vehicle in on a new vehicle, I worked with Salesman, Richard Buddy Moore. He is an awesome salesman. And I will recommend him to my friends.
My vehicle purchase at Klaben was seamless. Mike and Don were very easy to work with, answered all questions and were very transparent and honest regarding the vehicle I purchased. I would definitely return to Klaben in the future.
"The best service by far!"
The service we received from this dealership was second to none. From the salesman all the way to the signing of the papers for our new Explorer we could not have asked for a more professional or better car buying experience. I have purchased a lot of cars from a lot of dealerships but this was hands down the best service!
I felt very comfortable, Brandon was a gem, and Tyler was so fun and enjoyable on the test drive. They both understood my anxiety issues and more or less worked with my husband on the details while I waited outside, the whole process was only a couple of hours which was wonderful. I will be referring friends to Brandon and So happy that I had a wonderful team in both Brandon and Tyler your very lucky to have them both.
Nick helped me to get a 2015 Ford Escape today. It was quick and painless. I will most definitely return when it's time to get a new vehicle in a couple of years.
- Jim and Jodie
Very nice people to work with. They were helpful in my decision on which vehicle to purchase. They did everything possible to make us happy.
I went into the dealership today with the typical worries of going into a dealership. Then I met "Buddy" Moore. He was super friendly, informative, I never once felt rushed or pressured. I am not exaggerating when I say I'll never buy a vehicle from anywhere other than Klaben because of Buddy and Jen from finance. They were wonderful!!!!
I was recommended to this dealership, and specifically Roscoe through a friend. As a first time NEW car buyer, I was pretty intimidated about the whole buying process. Roscoe took the time to get to know me, understand what I was looking for, and explain things to me so that I ended up with the exact car I wanted, with everything I wanted in it, for the right price. They even were flexible about the trade in of my old car! I left the dealership with my brand new 2017 Ford Escape SE 3 days ago, and I'm able to say that I feel that I got the best deal possible, and everything I wanted in my new car. The entire team at Klaben Ford in Kent is super friendly, and super helpful. I would definitely recommend them to a friend. Thanks again Roscoe & team!!