Jeremy Coffelt at Elk Grove Toyota

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Coffelt, Leslie Riola, Lee Saeteune

My Review of Elk Grove Toyota:
I have given Elk Grove Toyota a rating of "5" across the board because of their friendliness, effciency and thouroughness. Jeremy, our salesperson, was a pleasure to work with. I negotiated the price of my vehicle over the telephone with him.
when I arrived at Elk Grove Toyota to pick up the car it was just a matter of taking care of the paperwork. The closer, Lee, was friendly and efficient. He explaned all of the options to us (extended warranty, etc.) but did not pressure us in any way. Lisa was very thorough in going over the different features and operations of our new car. I will be more than happy to recommend Elk Grove Toyota to anyone looking for a dealership that is straightforward, friendly and honest.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Coffelt

My Review of Elk Grove Toyota:
We have searched around for Toyota Highlander 2012 for more than couple months. I called and got several written quotes all over the Bay area where we reside and work. We even called Southern California dealerships to get quotes as well. Eventually, we landed at Elk Grove Toyota--and we are happy. We could have gone to ELK GROVE Toyota at the beginning to save our time.

The person I dealed with is Jeremy Coffelt.He knows what you need, answer your questions directly and efficiently. There is no sale pressure whatsoever--very profesional. He built the Highlander for us and let us know approximate TIme of arrival (WITHOUT ASKING FOR DEPOSIT !) and his price beats ALL QUOTES across California---I swear to Gods--I have at least 7-8 quotes, non of them not even close to his price ! I do not know how could he do it and what is behind the scene, but it is the true.

I save at least $1K-$1.5K and it worths our 2-hour drive from San Jose to Elk Grove. That is the only negative thing I see-the dealer location is too far away from Bay Area, but hey--I saved 1.5K for 4 hour drive, not bad.
Again do not waste your time to search around (as I did !)..just call Jeremy at 916-405-8000. It is the first time I deal with Jeremy, but for sure I will spread out the news for my friends here--if they want to buy Toyota and willing to drive up there to save $ and getting good car buying experience.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Coffelt, Lee Saeteune

My Review of Elk Grove Toyota:
I abhor the retail car-buying experience and only want to deal with fleet/internet sales managers who will give me a competitive price offer and let me make the decision. I purchased my previous car through a fleet manager, and the experience was fantastic.

After a few emails back and forth with 8 dealers in our area, it was clear that Jeremy was going to give us the best car-buying experience (along with the best price). Jeremy exemplified exactly what a fleet purchasing experience should be like. Clear, communicative, and straight-forward, along with beating the closest competition by $500 even though he had to trade cars with a Bay Area dealer to get us the color we wanted- Jeremy made it happen. I can't recommend him enough.

Lee helped us through the final paperwork, and of course the optional add-ons (the extended warranties, sealant, GPS tracking). When we were clear that we weren't interested in these things, he did drop the price a little on the extended warranty and tell us to let us know if we change our mind in the next few days.

It was absolutely worth the drive from Roseville to Elk Grove to work with Jeremy to get great service and a fantastic price on our new Sienna.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Coffelt

My Review of Elk Grove Toyota:
This dealership was the most organized, helpful and cooperative I have ever been too. They made the process of buying a new vehicle painless. I would recommend them highly. I drove all the way to Sacramento from Napa, even though I had a Toyota dealership in my own town.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Coffelt, Kenny Hoang, Leslie Riola

My Review of Elk Grove Toyota:
This was the best car buying experience I have ever had! Professional and not pushy. Worked hard to get the car as we wanted it, even going 100 miles to get it! These guys were very patient and knowledgeable and understanding with all the questions and details required from an old geezer that likes to get into the details.
These people WILL be recommended any chance we get!

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Coffelt

My Review of Elk Grove Toyota:
I got an excellent service from this dealer while looking for a new car. The sales person carefully listened to and understood my requirements, and worked to get the best possible deal for me. Throughout the interactions I had the trust that he was making all efforts to find the best offer for me. I am very impressed with the overall experience at Elk Grove Toyota.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Coffelt, Scott Nannini

My Review of Elk Grove Toyota:
Scott and Jeremy were very professional. They answered all questions with direct answers. There was no "hard" sell. The overrall experience in purchasing a new car was relaxing. Both Scott and Jeremy are employees Elk Grove Toyota can be proud of.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Coffelt, Scott Nannini

My Review of Elk Grove Toyota:
Worked with the fleet manager on specs and pricing before I went into the dealership. When my vehicle was ready, all I had to do was go in and sign the paperwork. Everyone was friendly and helpful, and I did no have to renegotiate when I went in.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Coffelt

My Review of Elk Grove Toyota:
My buying experience was really smooth. They were helpful and took the time to explain everything and answer all my questions. Very friendly and knowledgeable. I used the Costco buying program and the salesperson in the fleet department was very quick to respond to my request.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Coffelt, Leslie Riola, Jon Thompson, John Thorpe

My Review of Elk Grove Toyota:
From my first conversation with Jon Thompson about the kind of vehicle I was interested in purchasing to the time that I drove my new truck off the lot, this was a very positive experience. My Tacoma was ordered as I wanted it and was on the lot the next day. When I went to pick it up it was exactly as I specified with no exceptions.
From the initial paperwork and credit application to signing the finance contract, the entire team was very helpful. Everyone was very courteous and professional.

Was this review helpful to you? Yes | No