Jeremy Thurber at Rensselaer Honda

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Thurber

My Review of Rensselaer Honda:
We walked in with a general idea of what we needed, but wasn't sure whether we could buy, lease, or buy used. We were not planning to be there long, as we brought along our 2 year old daughter.

Jeremy came right up to us and was so nice...we were there for nearly 3 hours. He let us test ride 2 models, putting the car seat in and out of both cars. He also listened patiently to our needs and worked with us on what we were willing to pay. He blew up balloons for our daughter and was so friendly with her.

Other associates and employees were great also. It is not easy having a young child during these types of things, but everyone chatted with her and seemed to enjoy her presence.

My husband and I had visited another local Honda dealership a week earlier without our daughter. We were the only ones there, and made to feel like we were being a nuisance and no one was willing to talk to us. I am glad though because we may not have visiting Rensselaer Honda. I highly recommend!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Thurber

My Review of Rensselaer Honda:
We are returning customers to Rensselaer Honda. This is our 4th Honda from them. Two of our previous salesmen are retired. The first time I stopped this time I was
just admiring the 2012 CRV. We had purchased a new car about a year ago (Toyota) and wasn't happy with it but wasn't sure if we were in a position to trade it already. Jeremy Thurber came out to see if I needed assistance and answered alot of questions that I had and when I told him I was only beginning to think about making a change, he offered me his card and did not push me to move any further - that is huge in my book - he respected my position. After we returned from vacation about a month later I contacted him again and went to test drive it and then my husband test drove it a couple of days later. Again we told him we were going to talk and weigh our options and would get back to him. A couple of days later I called to meet him to see if we could make a deal. Without this style he has as a saleman, I probably wouldn't have called him back. We really liked his respect for where we were at and gave us the space and time to make our decision.

Last but not least Al Yager in the service department has been my go-to guy for the last 8-10 years. He is the reason why we continue to go back to Rensselaer Honda and also go there exclusively for our service. Dan Clement, the Service Manager, has always been very helpful and attentive. But Al is a great person to deal with and a great up front face for the service department at Rensselaer Honda.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Thurber

My Review of Rensselaer Honda:
Besides the fantastic deals & the great service, my wife & I want to single out Jeremy Thurber.

He & the remainder of the sales staff were VERY helpful to us. I am deaf, & my wife generally does the "hearing" for me. HOWEVER, at this dealership, Jeremy, once informed, made certain that he faced me at all times when speaking; spoke clearly so that I could utilize my lipreading skills, & made certain that all the other employees with whom we interacted were also informed & acted similarly! We were very pleased with that customer service because it is so RARE among hearing people!

As a parting word, if a person wants a fantastic deal, has a disability & wants to be treated correctly, THIS dealership is the place to shop for a car - ask for Jeremy Thurber!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Aaron Minnick, Jeremy Thurber

My Review of Rensselaer Honda:
Jeremy was great, totally cut through the "salesman" nonsense and got the job done quick. He was patient with my questions and provided a detailed tutorial about the car.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Thurber

My Review of Rensselaer Honda:
We and other family members have always found Rensselaer Honda staff to be courteous, friendly and very professional. Jeremy Thurber made buying a new car an enjoyable experience and I would highly recommend him or any of the other staff members we came into contact with.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Thurber

My Review of Rensselaer Honda:
We had been shopping for a new vehicle recently and visited several area dealerships. We didn't have a good experience at a couple of them and we went back to Rensselaer Honda. We had Jeremy Thurber for our sales person and we had a very good experience. Jeremy is very knowledgable about the cars we were interested in, he didn't put any kind of pressure on us, he made us feel very relaxed and at ease with our decisions. Not only do we recommend Rensselaer Honda, we would highly recommend Jeremy as your sales person.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Thurber

My Review of Rensselaer Honda:
Jeremy is a pleasure to work with. We like his low-key style and how he listens attentively to our needs and interests. We never felt rushed as we took the time to compare CR-V models. Once we had decided on the EX-L, he reassured us, based on what we had told him, that we were making the best choice. While he had explained the options, he did not try to up-sell. Then he had the patience of Job as he watched my wife and I struggle over the color. He simply said, "Take your time, look at them all again, you will know your choice."

When he delivered the car he took the time to go over every detail of the CR-Vs very cool dash board controls and blue tooth capability. He even set up our radio stations and synced our phone.

This is the 7th Honda we purchased at Rensselaer Honda. We drive an hour to get to this dealership because of their professional, friendly and personal style of doing business. Looking back, this experience rates as one of the best. We will encourage friends and family to talk with Jeremy before they buy elsewhere.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Thurber

My Review of Rensselaer Honda:
We had a very good experience at Rensselaer Honda. From the moment we walked in the door everyone we met was friendly and helpful without being pushy. We worked with Jeremy to find a new Honda CRV and throughout the entire process he was honest, attentive, and calm. There were no high pressure sales techniques; he just answered our questions and worked with us on a deal that my wife and I felt was fair and reasonable. Our overall experience was very good and we would recommend Rensselaer Honda, and Jeremy Thurber to anyone looking to buy a Honda product.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Thurber

My Review of Rensselaer Honda:
Dealing with Jeremy for our used car purchase was a breeze. We told him what we wanted - and he found it for us. We really walked away from the transaction feeling that we had gotten the best deal possible and would definitely go back!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Thurber

My Review of Rensselaer Honda:
Jeremy was very helpful with our purchase of a 2012 Honda LXP. He is very knowledgeable about the Honda products and was able to answer any and all questions that we had. It was a very pleasant experience dealing with Jeremy. We are very happy with our new car and we were very satisified working with Jeremy and Rensselaer Honda. We would highly recommend working with Jeremy for the purchase of a vehicle.

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