Jerry Johnson

Recently purchased a slightly used Certified pre-owned Subaru Forester from this dealership. When we walked in the door, the first person we met was Jerry Johnson. His knowledge of the various Subaru mode Subaru Forester from this dealership. When we walked in the door, the first person we met was Jerry Johnson. His knowledge of the various Subaru models and trims was invaluable as we considered and finally selected the vehicle we purchased. He was knowledgeable and helpful at each step leading to the final closing paperwork. We believe we have found an outstanding dealership. More

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Very pleasurable working with Jerry --very quiet atmosphere not pressured to purchase Jerry very knowledgeable in all aspects of both the Forrester and the Outback which I choose . This was the firs atmosphere not pressured to purchase Jerry very knowledgeable in all aspects of both the Forrester and the Outback which I choose . This was the first time ever that the Salesman went through the Owners Manual then showed me hands on inside the car how to use all of the features . Jerry was very easy going and so were the Salemanagers refreshing not to have them breathing down my neck to purchase a vehicle. I was also informed that before 60 days take my Outback to check fit and finish as well as any questions I may have More

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Jerry from Subaru of Jacksonville has been great! This is my second Subaru from them and it is a pleasant experience! This is my second Subaru from them and it is a pleasant experience! More

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This was our 3rd purchase from Subaru of Jacksonville. Good service and friendly sales staff. Good service and friendly sales staff. More

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Subaru of Jax has great service from purchase to maintenance. This is my 4th Subaru, and thirds from this dealership. Five stars!!! maintenance. This is my 4th Subaru, and thirds from this dealership. Five stars!!! More

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Professional, knowledgeable and no nonsense. I found this dealership to be helpful considering all things Subaru. I found this dealership to be helpful considering all things Subaru. More

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Jerry Johnson was amazing. The whole buying experience was uniquely friendly and comfortable! The finance dept was great too. The whole buying experience was uniquely friendly and comfortable! The finance dept was great too. More

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All the experiences were fantastic. Jerry was very knowledgeable and answered any questions we had. Jerry was very knowledgeable and answered any questions we had. More

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Amazing service! Helped me every step of the way and were beyond friendly! I would recommend them to anyone! Helped me every step of the way and were beyond friendly! I would recommend them to anyone! More

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This review highlights two key aspects of my recent car purchase experience at Subaru of Jacksonville. Jerry Exceeded Expectations: First, I want to give a big shoutout to Jerry, my salesperson. He w purchase experience at Subaru of Jacksonville. Jerry Exceeded Expectations: First, I want to give a big shoutout to Jerry, my salesperson. He was fantastic! From the moment I walked in, Jerry was incredibly helpful, patient, and efficient. He listened attentively to my needs, which were focused on safety and comfort. Being particularly interested in the Subaru Forester, Jerry's deep knowledge of car features was impressive. He readily answered all my questions and helped me feel confident about the Forester as the perfect fit. Finance Department Confusion: However, the finance department experience wasn't quite as smooth. AJ, the finance manager, was certainly friendly and eager to finalize the sale. Unfortunately, the explanation of the extended warranty packages lacked clarity. The focus seemed to be on the monthly payment amounts, which left me confused about the overall cost. This created the impression that a certain payment equated to a specific warranty tier, when in fact, it was just the monthly breakdown. It wasn't until a closer look at the final paperwork that I understood the full cost of the warranty I'd chosen. Fortunately, AJ was very responsive and flexible. He readily adjusted the line items on the purchase agreement once I voiced my concerns. In the end, he worked with me until I felt comfortable with the final price. Overall: Despite the confusion with the warranty options, Jerry's exceptional service made the car buying experience at Subaru of Jacksonville mostly positive. If you're looking for a knowledgeable and patient salesperson, I highly recommend Jerry! However, I do recommend being very clear about your desired warranty coverage and costs before finalizing the paperwork. More

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