Jerry McDuffie

Sadly, we felt the “fast talking” technique immediately. We called about an advertised car and a special discount, and made an appointment two hours before we came into the dealership. When we arrived, we We called about an advertised car and a special discount, and made an appointment two hours before we came into the dealership. When we arrived, we were told the car may no longer be available. Then it was, but for much more money than advertised two hours ago! We had a family discount from Toyota and we were told they would not honor it, but they’d be happy to “lower” the price…to the original price listed on their website! When we called our salesperson out on the deception, he vanished. We were left sitting there like fools. We were both very disappointed. More

Helpful 1

Report | Print

I have been both purchasing as well as servicing my cars at this dealership for at least 20 years! I work with my salesman, my service writer, as well as my mechanic closely! They are a great dealer to do b at this dealership for at least 20 years! I work with my salesman, my service writer, as well as my mechanic closely! They are a great dealer to do business with! More

Helpful 0

Report | Print

Joe Shoemaker is the best GM in the Biz, and Jerry helped finish the transaction when I went to the dealership. I was in and out within an hour. finish the transaction when I went to the dealership. I was in and out within an hour. More

Helpful 0

Report | Print

Very professional & knowledgeable, I would definitely recommend. Jerry McDuffie was also a pleasure to deal with; courteous & kept me informed about the ETA of the car. recommend. Jerry McDuffie was also a pleasure to deal with; courteous & kept me informed about the ETA of the car. More

Helpful 0

Report | Print

Jerry was great! ! Car buying is a long day, but he made it fun.i would recommend him and Schaumburg Toyota to everyone! ! Car buying is a long day, but he made it fun.i would recommend him and Schaumburg Toyota to everyone! More

Helpful 0

Report | Print

Have purchased several cars here. Always pleased. Jerry our sales executive and Craig our superb service writer. Thanks guys. Christmas blessings. Always pleased. Jerry our sales executive and Craig our superb service writer. Thanks guys. Christmas blessings. More

Helpful 0

Report | Print

The service desk said, "one hour" and it took exactly one hour. I appreciate the honesty (as well as the comfortable waiting area with water and coffee). hour. I appreciate the honesty (as well as the comfortable waiting area with water and coffee). More

Helpful 0

Report | Print

Jerry McDuffie , 8 vehicles over the years , Ya Da Ya Da nothing more to be said ! nothing more to be said ! More

Helpful 0

Report | Print

One of my worst car experiences ever.. Sales person Jerry did not communicate that car was sold out from under me after several days of confirming my visit and drivetime from out of state of 3 and a 1/2 hour did not communicate that car was sold out from under me after several days of confirming my visit and drivetime from out of state of 3 and a 1/2 hours. Jad trade vehicle and cash in hand for the deal. Made drive to dealer this morning with no communication until only minutes away. Absolutely 0 empathy shown and sarcastic comments made back on text messages in response to my being upset. Called dealership and spoke to another sales person who suggested I should come to the dealer and "let Jerry have it." Don't buy from this dealership. Go down the street and find another. Horrible! More

Helpful 0

Report | Print

I highly recommend servicing your car at this I highly recommend servicing your car at this dealership, Great staff and especially Patrick Jost, he does an outstanding job taking care of my vehic I highly recommend servicing your car at this dealership, Great staff and especially Patrick Jost, he does an outstanding job taking care of my vehicles and he is very professional and easy to talk to, keep up the great job thanks again! More

Helpful 0

Report | Print