Jessica Bringoli at Honda of New Rochelle

Michael and Justin were very helpful with helping me change my tires. They gave great advice and provided excellent customer service. I will come here all the time for service on my car! Jessica was also a great help she was very patient and very nice! All very great people! Thanks guys!

Was this review helpful to you?    Yes | No Thank you

my experience at new rochelle honda was very satisfing. every one i worked with at the dealership made my car buying a very easy and rewarding event. i would highly recommend this dealership to every one i know. i personally want to thank Joe Jacob, Mo Hoosein, and Mohamed Abdel Latif in making my leasing of a CRV 2013 possible. Also, in the service department, Bob Hiiburg, Jessica Bringoli, and Jenali Sooknanan I want to thank also.

Was this review helpful to you?    Yes | No Thank you

The employees that work in the dealership are fair efficient and friendly. I have been utilizing New Rochelle Honda services for many years and have been a very satisfied client. I am familiar with Jessica, Chris, J R and Mike. Thank you

Was this review helpful to you?    Yes | No Thank you

It was a Saturday and almost nearing the end of the day. I needed the oil change as well as an inspection for my car. BeinSuing healthcare with a very tight schedule I had put off the needed services for a long time! I was so happy to see Mike at the express service center. I have known Mike for close to last 6 years and every time I have been extremely satisfied when Mike took care of me.
With my wife and kids waiting in my other car, I was skeptical if I will be able to get both the services done in timely fashion since it was almost 4.30 in the afternoon. Mike not only warmly received us, he got the oil change done in couple of minutes. What really touched me was that he went out of his way to go and speak to the nearby Shell inspection Center and request them on my behalf to help with the inspection in the wee hours of the Saturday. This was while I was getting the oil change at the Express service station. He came back to check on me that i was being treated well as geting the inspection done at Shell. I was able to get both the needed jobs done and was back on the road to my parents house in half an hour!
It has been really a pleasure knowing Mike and I am sure there are other customers like me who have been touched by the great service experience with Mike.

Was this review helpful to you?    Yes | No Thank you

I brought my 2011 Honda CRV in for my first complimentary service an oil change. When I first arrived at the Express service center I was not too happy as I had just noticed that my front bumper was loose on the driver's side I had no recollection of my car being hit however considered the possibility that another vehicle could have hit my parked car. I was initially told by the Express service technician that he could do the oil change at the Express station but I would have to bring my car across the street to the main service area for someone to look at the fender . I expressed my dissatisfaction with having to do this with the service advisor Mike .Mike's excellent customer service skills came into play and this is why I rated my experioence as a "5" He immediately contacted an auto body specialist to come to the Express location and look at the fender problem ,Mike promised to get someone within the next 20 minutes while my oil was being changed. I read the complimentary newspaper but avoided those calorie loaded donuts and coffee. As promised the auto body specialist arrived, he diagnosed the fender problem, advised my of my options and fixed the problem to my satisfaction on the spot . Mike was extremely professional , I love the new Express station ,my only suggestion is to consider offering a more healthly option in addition to those high calorie donuts for those of us who watch our waistlines !!

Was this review helpful to you?    Yes | No Thank you

Very attentive and courteous staff and very fast service. My last experience with oil change was before you build this site, and the wait was a lot longer. Plan on coming back for the next oil change.

Was this review helpful to you?    Yes | No Thank you

I was happy with the service I received at your Express Service Center.
I brought my car in for an oil change and tire rotation. I pulled in at approximately 11:40 a.m. and pulled out at noon.
The service advisor, Ivan was courteous and professional and the service was speedy and I am grateful for not having to schedule an appointment or waiting several hours for my car to be serviced.
Thank you for a job well done
SCefalo

Was this review helpful to you?    Yes | No Thank you

Brought the car in for low tire pressure and an oil change and had new breaks installed as well. Although I am never happy about spending more then anticipated on servicing, Mike took the time and patience to show me where and how the breaks were wearing and what my options were. He took ownership of servicing and arranged to have the work done at the main location and the car returned to his location for pickup. (vs sending me to the main service center to make an appointment and deal with a another set of employees)

He took ownership, kept me informed, test drove the car after repairs and followed with a phone call to ensure I was satisfied and car was running well.

I have complete trust in Mike and his customer service is outstanding.

He is truly an outstanding employee and I trust you value him as much as his customers do.

Was this review helpful to you?    Yes | No Thank you

The personnel was very friendly and welcoming. My car was attended immediately and the wait for the work to be completed was less than 20 minutes. I was more than satisfied and will go back for all servicing to my car.

Was this review helpful to you?    Yes | No Thank you

Mike Vigliotti assisted me when I brought my honda civic in for service on 3/28/2012.He was polite and knowledgeable about his work. He answered all my questions and concerns and put my mind at ease showing his expertise as an experienced dealer.

Was this review helpful to you?    Yes | No Thank you