Jewel Kelly at Lindsay Chevrolet

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jewel Kelly

My Review of Lindsay Chevrolet:
I purchased a used vehicle, great service from saleperson Steve Kim and also from Jewel Kelly. When I told her Jewel about the last vehicle I brought at Lindsey, a 2007 Colbolt. I purchased a 5 year bumper to bumper warranty. When I took vehicle in for maintenance, the service department was quick to tell me what was all wrong, but when I tried to have vehicle fixed under warranty that I purchased, it wasn't bumper to bumper like I was told. Jewel seemed concerned and requested I bring the service write up for her to review.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alfonso Brooks, Jewel Kelly

My Review of Lindsay Chevrolet:
Along with my daughter, who was looking to make her first purchase of a new car, we arrived at Lindsay Chevrolet shortly after 1000 on Saturday 28 April 12. Mr. Alfonso Brooks met us as we approached the dealership. Because this was my daughter's "first automobile buy" I wanted it to be a good experience for her. She was considering a Chevy Sonic. Alfonso worked with her, not me, which is exactly what I wanted. He carefully laid out her options, positioned the hatchback and sedan models side-by-side in the lot, and walked her through the various features, and differences, between the two models. He certainly knew his cars, but then that's what all the sales consultants should know. What made Alfonso special was how well he related to my daughter. Yes, I was hovering around but he was working with her, not me, which is exactly what I wanted. He carefully stepped her through the various new technologies on the Sonic, which was good, for technology is certainly not my strong suite.

After the test drive (just my daughter and Alfonso; dad had coffee and a donut in the lounge area of the dealership) we spent a good hour just talking over finance and credit issues. Again, he proceeded at a slow pace so she would not be "lost" in the experience. I felt good about the process, but far more importantly, so did she. And he was completely familiar with working through the credit union that she had selected, got us a "special" discount, and again made sure she was cognizant throughout the time of what he was doing. We also got a quick tour through the servicing area and met the young lady that schedules the appointments, etc.

When the deal was finally closed, we went to the office of Ms Jewel Kelly,. Here again found the same attitude. Jewel worked slowly and carefully with my daughter, making sure she understood the rather arcane art of financing, service plans, etc. At all times she was working with the person buying the car, not with her dad, which is what I wanted.

But the time we were done, and met several of the other Lindsay sales and finance personnel who made it a point to meet and briefly talk with my daughter, Alfonso had got the new Sonic through the detail shop and was putting on new tags. I was happy...but more importantly...so was my daughter.

She tells me that Alfonso called her today just to "check in" to see if everything was going well. I appreciated that.

Well done to Alfonso, Jewel, and Lindsay Chevrolet.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jewel Kelly, Julio Rios

My Review of Lindsay Chevrolet:
Overall good experience everytime. This is the fourth Chevrolet we purchase from Lindsay. We have the Aveo, Cruze and Sonic now thanks to Julio. Jewel was such a big help and got my APR lower.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John Cook, Jewel Kelly, Tim Lee

My Review of Lindsay Chevrolet:
Our visit to Lindsay Chevrolet was hands down the best experience we have ever had with a car dealership. I had called ahead about a specific vehicle (2012 Chevy Silverado 1500 w/options) and everything was ready when we arrived. Many of the staff are prior military and they took excellent care of me (active military) and my wife. I knew the vehicle I wanted came with a hefty price but they worked very hard to give me maximum on my trade in and incorporate numerous rebates with my sale price; we were even lucky enough to get a 0% INTEREST RATE!!! I would abosolutely recommend Lindsay Chevrolet to my family, friends, and fellow service members. If you want excellent service, great vehicles, and a staff that absolutely appreciates the military look no further, Lindsay Chevrolet is the place.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alfonso Brooks, Johnnan Johnson, Jewel Kelly

My Review of Lindsay Chevrolet:
We had a great experience at Lindsay. We would recommend them to someone who wants to buy a car. They did not pressure us and were very helpful.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Coslyn Ceballos, Jewel Kelly, Gerry Romero

My Review of Lindsay Chevrolet:
This was a long distance sale. From Las Vegas to VA by phone.
Gerry was very good about keeping me posted on the paper work needed. This was a gift gor my Granddaughter,a teenager. Everyone was so nice and helpful, and Gerry gave my granddaughter very good instructions on delivery.
in the future send mail to my granddaughter at

Hershey937@verizon.net

Elizabeth Mauck
3860 San Francisco Ave
Las Vegas, NV 89115

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jewel Kelly, Julio Rios

My Review of Lindsay Chevrolet:
I really appreciate the way my family and I get treated when we enter Lindsay Chevrolet. You guys take he time to know the person that you sale your vehicles to which is very important and you also find out what their needs are by asking the extra questions. I told my son that when he reaches his age to drive this is where we are going to purchases his vehicle as long as you all continue the great customer service. Lindsay Chevrolet has a customer for life because of the quality of work that you all do as wel as great customer service and the friendliness that you provide on a day to day basis. I can't wait to go on Saturday February 4th 2012 to get the Xilion sprayed on the seats. My son asked me why are they so nice meaning Julio, Kelly and the floor manager for give me because I forgot the Floor manager's name and I respondee to my son that every time i have gone to Lindsay Chevrolet they have been nothing but nice to me and my family. I have a ton of reasons for why Lindsay is great hopefully this is surfice until we meet again. Thank you in advance for all of the great work you all do at Lindsay Chevrolet.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Coslyn Ceballos, Jewel Kelly, James Rose

My Review of Lindsay Chevrolet:
James Rose quickly followed up my first inquiry, which was made via email. We made an appointment to meet and he took me for a test drive. There was no high pressure. He showed me the inventory of Camaros and explained the differences among the various models. When it came to evaluating my trade and offering a finl price, Cosslyn stepped in and in a very accommodating way offered me what I considered a fair deal. I then said I wanted to check out Mustangs. Again, they were very receptive to that idea and applied no pressure to get me to stick around. I tested the Mustang and came back two days later to finalize the deal. The new car was ready for me, the paperwork was ready and I was in with my old car and out with my new one is under two hours. Jewel Kelly had all of financing paperwork ready and explained the optional coverages without any pressure to accept them. She was very courteous and friendly, as was everyone else in the process. Overall, a very positive experience.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jewel Kelly, James Rose

My Review of Lindsay Chevrolet:
The service was outstanding and I am very happy with my new car. From the time I got out my old truck the employees were very helpful and willing to deal with all my questions.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alfonso Brooks, Jewel Kelly, Tim Lee

My Review of Lindsay Chevrolet:
My recent purchase from Lindsay Chevrolet in Woodbridge was the best car buying experience I have ever had. Alfonso Brooks is very knowledgeable, professional, and I could see that he sincerely cares about putting his customers in the vehicle that they will be happy with. This is more than just a job to him. He patiently helped me find the exact car in the exact color that I had my heart set on. To make things even better I was able to purchase a new car which has all the options that I had in mind and even more than I even knew were available! The car that I traded has engine trouble but Tim diligently worked with me on a trade-in price that was fair. He went above and beyond to get me a good price for my new car. I walked in preapproved at one rate but Tim worked the deal so that I got approved at a much better rate and with a much lower price than my preapproved offer. I have never been treated so well by any other dealership. EVER! Jewel is very friendly and she really knows what she is doing. She patiently answered all my questions about my purchase and she prepared my paperwork in no time. Lindsay Chevrolet allowed me to walk in without an appointment and within a few hours I was driving my new Cruze home. This dealership is AWESOME! Thank you again.

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