Jim Caruthers at Duke Automotive Corporation

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Christy Brinkley, Jim Caruthers, Don Kelly

My Review of Duke Automotive Corporation:
This dealership is awesome. This is the second vehicle purchased from them. Their customer service is outstanding. They are knowledgeable about the vehicles they sell. You get a friendly reception whether you call over the phone or show up in person. I recommend this dealership to everyone. Thanks Duke!!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Caruthers, Don Kelly

My Review of Duke Automotive Corporation:
I have bought 3 vehicles from duke over the years, 2 from Jim. I feel like they always listen to what I am looking for, and help get the best deal in my budget. The car I just bought was the easiest transaction I've ever had at a dealership.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Caruthers

My Review of Duke Automotive Corporation:
Duke Automotive in Suffolk, Va has given us good, old fashioned customer service with integrity and the willingness to negotiate a fair price. There were no pushy salesmen leaving multiple messages on our phone or daily annoying emails. They answered our questions when we asked and didn't drown us with making an immediate decision. They upheld their "small town goodness" that is so rare in our society today. Everyone in Suffolk, Va should be proud to have Duke Automotive in our city. Their friendliness is tangible when you walk in the door. It was an overall great experience and I sure am one happy gal driving my new Tahoe!!! It is very clear when a family run business treats their employees and customers as family.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Caruthers

My Review of Duke Automotive Corporation:
The sales staff at Duke was very helpful in our selection of our new vehicle. We were afforded every opportunity to experience and test drive every SUV that we were considering. Our sales representative Jim, was there to answer any questions that we had, while not being overbearing with sales pressure. (This was certainly a negative point with other dealers that we visited.) The atmosphere at Duke was very friendly and supportive but not overwhelming. We look forward to working the the staff at Duke in the future for our automotive needs.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bruce Blythe, Jim Caruthers

My Review of Duke Automotive Corporation:
I knew what I wanted before I visited Duke Automotive. Jim Carruthers (salesman)came out and introduced himself to me. I told him what I wanted and we looked at the inventory. I decided on the truck I wanted . I told Jim and Bruce Blythe (Sales Manager) that I would consider the sales offer after thinking about it overnight. They were not "pushy" but very helpful and said this was fine. This was my first purchase from Duke Automotive, but I hope it will not be my last. I will highly recommend this Dealership to my friends.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Caruthers

My Review of Duke Automotive Corporation:
I am completely satisfied with my 2012 Cadillac SRX buying experience, with one exception. I did not get the Cadillac loyalty incentive. However, 9 days later I get a brochere from Duke/Cadillac promoting a $1,000.00 loyalty incentive on 2012 SRX's.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bruce Blythe, Jim Caruthers, Don Kelly

My Review of Duke Automotive Corporation:
Great shopping and buying experience. Staff was friendly and accomodating. The location and reputation of the dealership is a drawing card but Bruce Blythe is the reason for my purchase at Duke.
Jim Caruthers - the salesman was great to work with. He was very knowledgable of the features on the car and was very helpful in explaining them to me.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Caruthers, Don Kelly

My Review of Duke Automotive Corporation:
Purchasing our new Vehicle was an excellant experience at Duke Automotive. Jim Caruthers and Don Kelly were friendly and professional. They made sure that all our questions were answered and that we knew we were not pressured in our purchase in anyway. They showed excellant customer service. We will recommend Duke Automotive and Jim Caruthers to our friends and family. We are very pleased with our new Equinox.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Caruthers, Scott Higbie, Don Kelly

My Review of Duke Automotive Corporation:
Duke Automotive in Suffolk, is the only car dealer that I truly trust. Their service department is honest, helpful and gives great care of your car. The sales dept. is equally great. They listen to the customer and his needs and try to accomodate them in every way. As long as they are in business, I WILL NEVER DEAL WITH ANYONE ELSE.
Thanks, Guys.
Polly Slepin - Customer

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Caruthers, Don Kelly

My Review of Duke Automotive Corporation:
Awesome costumer service! They went to the extra length to get me the deal I deserved. I would recommend anyone to this dealership. Thanks again guys!

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