Jim Coyle at Toyota Santa Monica

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Coyle

My Review of Toyota Santa Monica:
Hello Guys,

First I like to say that this is the first time I write a review on product I bought. I travel a lot and I buy stuff on regular basis like all of you there. Many times in the past I visited good restaurants and/or had nice experience with a seller but always was too busy/lazy to put the 5 minutes of writing.

So, there you go, you’re reading my first review ever!!!
The reason I do that is because I purchased in Dec 2010 Toyota Tundra from Santa Monica dealership and I’m very much liked the way I was served.

I drove a Ridgeline for 3 years, great car! Before visiting Toyota I went to Honda (2 dealers), GM, Dodge.
I really hate going to these dealers, they trick you all the time with the numbers, they say something and then come with something else, and they act like it was a bazaar and you buying a carpet.

I know finance (post graduate with finance) so I know how to calculate PMT APR and all that B.S. what I’m trying to say here is that it’s hard to trick me with the numbers.

I visited Toyota web site like many others for a month (Dec.) , I sent them a message and immediately got respond.
We had a short phone conversation that I was explaining him (Jim Coyel) what I need. We schedule to meet in 2 days.

I met a decent man. Not the typical dealer sales men. He asked some questions, filled up form and went to check up the price. Only after I agree to take the deal he ran the credit score. He said nice thing like:” I know that if I give you the right price we have a deal here, so let’s work on that and only after I’ll ran your credit”

For me its very important because the other dealers I visited and not only this time but also years ago ran your credit and then start to negotiate with their stupid games, come and go dozens times playing with you.

In the end I got a Tundra 2011 double cab, with a great price! 60 M finance 0% interest rate!

For the first time I had nice dealership experience , for the first time I give you my review.


Riban

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Coyle

My Review of Toyota Santa Monica:
I purchased a 2010 Toyota Prius from Jim Coyle, the internet fleet director, at Toyota of Santa Monica, CA. Jim was very friendly, informative, and always seemed concerned about my expectations in purchasing a new car. I consulted four local Toyota dealerships before deciding that Santa Monica had the friendliest, most reasonable, and least "pushy" staff. Jim was the only salesman to offer me a really competitive price on the exact car that I wanted. At no point was I hassled or troubled into settling for something other than what I had in mind. Jim kept the transaction about ME and meeting MY needs. In addition, we had fun! This is what car buying should be all about. From first stepping foot onto the lot, to driving away in my new car, I was overly impressed by how well I was treated at this dealership. In the end, I got my car at an excellent price and Jim made his sale. Everyone went home happy.
Best,
Garret

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