Jim Ingenito

Fantastic experience from start to finish. Jim, John, Laurie and Umar are fantastic. The process was super easy for a change. In and out. I’m so glad I choose to come to this keep instead of m Jim, John, Laurie and Umar are fantastic. The process was super easy for a change. In and out. I’m so glad I choose to come to this keep instead of my last dealership! I truly felt taken care of More

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None of these reviews are verified. Period.Anyone..not None of these reviews are verified. Period. Anyone..not even a customer can post a review. Read these reviews…it’s a joke…blaming sales rep that u None of these reviews are verified. Period. Anyone..not even a customer can post a review. Read these reviews…it’s a joke…blaming sales rep that u r not approved…that a vehicle is not being discounted? Complete morons. I don’t pay my bills so I am going to blame my sales guy. I am to cheap and to dumb so let me post my ignorance online. This place sell about 300 vehicles a month and don’t have even have close to this amount of reviews… U do the math… More

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Awsome sales team Jimmy and Steven cacchioli made it happen within 2hr out the door done deal,these guy's are the real deal.A+++++++ happen within 2hr out the door done deal,these guy's are the real deal.A+++++++ More

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John Rosabella is the Best!! Bought my second Jeep from him. Both him and Jarred were very professional and made the entire buying experience very pleasurable. Jim from Management even took time to introdu him. Both him and Jarred were very professional and made the entire buying experience very pleasurable. Jim from Management even took time to introduce himself and thank me personally. I found the entire dealership very dedicated to making your buying experience a great one! Highly recommend anyone looking for Chrysler, Jeep or Dodge to visit this dealership!! More

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I will NEVER go back to Central Ave Jeep! GM does not care I had always DREAMED of owning a Jeep and between the vehicle & treatment by Chrysler Jeep Dodge Ram in Yonkers, NY, management & Service Dept, it’s b I had always DREAMED of owning a Jeep and between the vehicle & treatment by Chrysler Jeep Dodge Ram in Yonkers, NY, management & Service Dept, it’s been a NIGHTMARE. I bought ‘19 #Jeep Cherokee in Aug. ‘18 from Central Avenue Jeep & it’s been 1 disappointment after another. Despite updates, UConnect failed several times. Happened to many others. Failed again last night and now I have no sound system in my Jeep that is less than 1 year old. I owned another brand for 30 yrs. If I could, I’d return for refund. * It's worth noting that at the time of this review their DealerRater rating is 3.9 out of 5 * That is much lower than many other similar dealers in the area, who have 4.9 ratings, so I am not the only one who feels this way. There have been many issues with Central Ave Jeep, as follows. - The service dept treated me AWFULLY - GM Jimmy Ingenito did NOT care about my issues. - GM Jimmy Ingenito told me Central Ave Jeep was “not perfect,” but did NOTHING to resolve. - Loaner car filthier each time (NEVER cleaned!) w/ sticky steering wheel; food, plastic forks & knives, kids toys & GARBAGE! - Service Mgr did NOT return my calls - Omar in service dept treated me like garbage & like the service dept was doing me a favor by servicing my car. * After posting a similar review on Central Avenue Chrysler Jeep Dodge Ram's Facebook Page & tweeting at them, GM Jimmy Ingenito called me, which was strange. When I was standing right in front of him, and talking to him face to face, he just shrugged and did nothing to resolve my issues as noted above. * I missed GM Jimmy Ingenito's call & called him back. * GM Jimmy Ingenito did NOT return my call After several terrible & stressful service visits, I decided there was NO reason to go back, EVER. There are too many other better options around that understand how to treat someone like a valued customer. More

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Exceptional Service! Jim and Orlando were awesome to deal with. After shopping around in NJ we decided to go the NY route and am so happy we did. Jim and Orlando were hone Jim and Orlando were awesome to deal with. After shopping around in NJ we decided to go the NY route and am so happy we did. Jim and Orlando were honest, accommodating and gave my husband and I exceptional advice and service. We purchased a Jeep Wrangler Unlimited Sahara North Edition and we love it! Thank you Jim and Orlando! More

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Amazing Dealership! Thank you Jimmy and Orlando for the best experience ever! I love my new Grand Cherokee Limited! Orlando was great at showing me all the truck has to Thank you Jimmy and Orlando for the best experience ever! I love my new Grand Cherokee Limited! Orlando was great at showing me all the truck has to offer!! Can't thank you guys enough! More

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My new 2019 Jeep Compass Orlando Ghoshroy, my sales specialist, was extremely patient, professional and honest. He took the time to present several options and I believe was a Orlando Ghoshroy, my sales specialist, was extremely patient, professional and honest. He took the time to present several options and I believe was able to get me the best price. I LOVE MY NEW CAR! Thanks also to Jim Ingenito, who was highly recommended to me. Jim made sure that I was very well taken care of. More

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Purchased a lemon The sales department is like any other, willing to help you buy but not so much after you sign. The service center is only available Monday through Fr The sales department is like any other, willing to help you buy but not so much after you sign. The service center is only available Monday through Friday from 730a-1030a. Not sure about you but I have something called a 9-5p (which is a job!). Without it I wouldn’t be able to pay for my brand new lease which by the way doesn’t work as it was intended. Within the first week of purchase I’ve complained to my sales rep and she recommended me to visit the service center which are by far the most unprofessional workers I’ve ever encounter. They questioned me as if I’ve never driven a car. Questions like if I’m pressing the breake correctly, if my car had enough gas. Anything to discredit my claim. They’ve loaned me a filthy car filled with dog or cat hair. No offense to animal lovers but I do have kids who suffer from asthmatic issues. The second car had chocolate stains almost everywhere In the car. My second time picking up my “new” car from the service center, after it was dropped off three (3) days prior it was brought to me already on with a big message on my head on display stating there was a low tire pressure. When I went to speak to the service advisor, he claimed I must wait 3hrs to get a nail pulled out. Four (4) weeks straight and I’m still dealing with this horrible nightmare. Take my word, go anywhere else, not here! More

Helpful 19

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Great Buying Experience Just had to give you guys a thumbs up on the great job you did in placing me in the truck that I wanted and with the options that were important to me Just had to give you guys a thumbs up on the great job you did in placing me in the truck that I wanted and with the options that were important to me ......... Not an easy task when shopping for a used vehicle. Brian K was the best to work with ......... Many thanks for your patience! More

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