I am very happy with my car purchase experience at Klaben Ford last week. That's coming from a guy that dreads buying a newer car and all the games some dealerships put you through. No games here. Jim and Natalie have me straight answers with no theatrics. Everyone that I came across there was very friendly. Free tank of gas and oil change and prompt service to boot and that was thrown in after the deal was signed. Look forward to making a new purchase in the future. At age 67 this was one of only two good car buying experiences I have had in my lifetime. And I love my new car.
Thanks to Jim for helping me get into a great vehicle, at a great price! The whole dealership is made up of caring individuals, who want to do nothing but help! Cannot say enough nice things about Jim, or the Klaben dealership! Thanks again
My visit was quick and painless. Bo helped get the car I wanted around the price I was looking for and had Jim finish the job for us. Natalie was great as well, very friendly and helpful.
"Incomparable and Outstanding"
After receiving sub-par treatment at other dealers, my husband and I decided to travel 35 minutes to Klaben Ford upon a friend's recommendation. Upon arrival at Klaben, we immediately noticed the dealership's spotless facilities and upscale, yet comfortable, atmosphere. We were greeted instantly by sales associates and then a rare event happened: the owner, Mike Klaben, actually took time out of his busy schedule to meet us. Amazingly, he not only met us, but also asked questions, listened intently to our answers, and communicated our answers to the salesman, Jim Valesky.
Jim Valesky, in one word: phenomenal. We have purchased/leased everything from luxury cars to used cars at dealerships across the U.S. and have never had such a world-class, and easy, experience. Jim spent time getting to know us and at no time did he exert any pressure on us, or use any of the typical "salesy" techniques. Literally, he could not have made our experience any better. Jim is an exemplar of what a genuine, trustworthy, and customer service oriented, auto professional should aspire to be. If we could bestow more than 5 stars upon him we would! A++++++! We will definitely return to JIm and Klaben for our next vehicle. Thank you so very much Jim!
"Best salesman ever"
- Happy in my car!!
I've only bought 2 cars from a dealership. Both cars were sold to me at the same delearship by the same man 12 years apart. Jim Valesky. By far the best man for the job!! He worked with me and made me feel very comfortable. Answered any and all questions I had. Gave smart answers to my dumb questions. Lol. I highly recommend going to Klaben Ford and ask for Jim Valesky. He'll spend as much time as necessary to get you the best car and deal he can. Even on Hus day off. Thanks Jim.
"Brand new car"
My family has been buying cars from this dealership for years this is my first new car and the staff was incredibly helpful throughout the whole process.
"Good and quick service"
- dave c
Good and speedy service with both Jim Valesky and Nick Papantonakis. Got us in our new Escape and out the door in time to make it to work. Pleasant experience.
"Happy Harley owners"
Great sales and finance department. Worked with Jim Valesky and Gary James in sales and Nick in finance. Dealership is clean. They got us in and out in less than an hour.
"Our fourth Ford Escape!"
Everyone at Klaben Ford was friendly, knowledgeable, and did everything they could to accommodate my wife and I. Jim Valesky, as always, made our new car process go quick and easy. He always seem to know what we are looking for and has it ready. We will continue to return to Klaben for our vehicles and service.
Jim Valesky is the most helpful and personable salesman I have dealt with. I have purchased 25 new cars in my lifetime. He goes out of his way to make buying a car a less stressful experience.