Joe Bova at Tri-City Subaru

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Bova, Roger Plante, Tri City Subaru Service Team

My Review of Tri-City Subaru:
I'm on my 7th Subaru and my 3rd from TriCity...we service our baby with them and no other and have always been EXTREMELY satisfied...Subaru Love is definitely the case with my family!

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Bova, Roger Plante, Tri City Subaru Service Team

My Review of Tri-City Subaru:
We have purchased five Subarus from Roger, and loved every one of them, but it's the Service Department at Tri-City that I'm really crazy about. Sue Monaghan is the Service Adviser there, and she's the first face I see when I walk in the door. For me, she is why I keep coming back to Tri-City. I trust Sue. She is incredibly knowledgeable about how these cars work and all the things that might go wrong with them, from brake pads and bearings to ... um... an embarrassing rodent problem and how we can prevent it from happening again. Sue is able to explain how my car works, what parts are wearing down and why, when they should be replaced, how much time I can wait and still safely drive the car. She explains it all without making me feel stupid, which I greatly appreciate, and she helps me save money whenever she can. Always with a friendly smile, the personal touch in a personal way.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Bova

My Review of Tri-City Subaru:
There is nothing in my world that is worse than shopping for a new car. In truth, I would rather chew my left foot off (but that would further limit my transportation options). My experience with the staff at TriCity Subaru was fantastic. Their prices were competitive, the stock they had available on site was good. Mostly, however, the service that I received from the staff (especailly my sales guy Joe Bova) was outstanding. I found them to be responsive without being pushy. They were knowledgeable about their cars, and their competitor's cars - I double checked their facts on all counts. I walked away with a greater appreciation of car design, and safety. Further than this, I walked away with a GREAT deal on a reliable and pleasurable car. I know that I will drive for many happy years. If you want a pleasurable (read 'the least painful experience possible for me') experience buying a car, I would highly recommend this dealership and my sales guy: Joe Bova. They will be my first choice if I ever have the unhappy task of buying another car.
Thank you, Joe, for saving my left foot!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Bova, Andrew Cyr

My Review of Tri-City Subaru:
I know buying a car is not everyone's favorite activity (not mine, either), but it was such a pleasure (yes, pleasure) at Tri-City, that I feel the need to tell everyone about it. The staff was great, the information they gave me was complete and up-front, the pricing was all laid out very simply and was easy to understand. They gave me a very fair deal on my trade (I had done the research) and a very fair price on the vehicle (again, I had done my research.) I found the vehicle I was looking for on their Internet Specials section, and had a short email discussion with Ryan. I had gone through the inventory or every (yes, every) Subaru dealer in New Hampshire and Vermont and looked at every price.

Then I met with Andy and Joe at the dealership, got my trade valued, and set up the purchase date. On that day, the paperwork took only 15 minutes; then I was given a thorough review of all the car's equipment and features. I could have bought the car the first time I was there, but I was in a bit of a rush and Andy suggested I delay my purchase for a couple days so I could come back and spend adequate time with their staff going over the features. I'm so glad I did, as I now feel comfortable with everything. That day, Joe did not want me to leave without understanding fully the GPS, the shifting, the sound system's digital screen, and other "new-to-me" features. I'll purchase my next Subaru from Tri-City.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Bova, Andrew Cyr

My Review of Tri-City Subaru:
This is my second vehicle purchased from Tri-City. The first was a used auto and now this car--2011 Subaru Forester. In both cases, Andy and Joe were excellent; Joe is very knowledgeable and made me feel secure that I was purchasing the best/safest vehicle possible for my budget each time. As a Home Health RN safety and reliability are very important. Andy went above and beyond to explore all financing options worked really hard to keep me at or below my budget for payments.

I have purchased many cars in my life and every time I felt as though I was being "taken advantage of" because I was a woman purchasing a car on my own. When I bought my first car from Tri City I did not feel this way at all. Right from the moment I walked in and Joe greeted me and I worked with Andy to now. They both made me feel like "part of the family". They really do look after their customers 100% in all aspects of their business.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Craig Bettencourt, Joe Bova, Andrew Cyr, Roger Plante

My Review of Tri-City Subaru:
Right from the initial visit, Eric has been very curteous, polite and professional. I received the same great service from Joe on Eric's day off. I also found the management(Roger, Craig, and Andy),to be very professional and great to deal with. I would not hesitate to recommend this dealership to anyone looking to purchase either a new Subaru, or one of the many fine previously owned vehicles on their lot.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Bova, Tri City Subaru Service Team

My Review of Tri-City Subaru:
A good friend of mine mentioned that the dealership where I bought my Subaru was requesting feedback, and as soon as I received her email I decided to once again offer my impressions on Tri-City Subaru. My first experience was with Joe in sales, along with Andy and Roger. Wonderful and thoughtful people who care more about the customers happiness than making a sale. My next interaction was with Sue in service. Sue continues to show how consistent this dealership is in their caring of the customer, and striving to make the overall service experience a positive one. I can't say enough about Sue and how great she's been to me when service is needed.

I've always dreaded the process of purchasing a new car, and taking my car back to the dealer for service, based upon the very poor experiences I've had with "other dealerships" in the NH Seacoast. Clearly Tri-City, and the Subaru brand is exemplary and like no other dealer that I have ever come across in all my car buying years. I love my new Subaru, and will most likely buy all future cars through these amazing people. Thank you to Sue, Joe, Roger and Andy! Btw, my good friend Jeff just purchased his new Subaru through you as well. It was a pleasure to send my best friend to the best dealership, and best automotive and brand!

Thank You,

Dan

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Bova

My Review of Tri-City Subaru:
This is the second time I have bought a Subaru from Tri-City. My past experience with most dealers was not pleasant as the salesmen were usually too pushy and I didn't feel that I could quite trust them. Tri- City was entirely different as I felt a genuine friendliness and honesty. The car was in immaculate condition when I picked it up. Overall, I would recommend this dealer to anyone. Harold Fisher

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Bova

My Review of Tri-City Subaru:
Tri-City Subaru is a wonderful, honest, trustworthy dealership in NH.
I have been dealing with this dealership for almost 5 years and would highly recommend them to anyone looking for a Subaru.
Joe was a really good salesman. No pressure,very helpful, friendly and truly a great salesman-NOT PUSHY!!
I will recommend this dealership to everyone I know.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Bova, Andrew Cyr, Roger Plante

My Review of Tri-City Subaru:
From sales to service this dealership is hands down the best. I've been working with them for 5 years and have nothing but positive things to say. I was turned on to Tri-City after my regular mechanic could not fix my car(3 tries to admit it). They got it right the first time at a reasonable cost. Since then I have had all my service done by Tri-City. One the things that will stick me for life was when my wife was having our first baby the car was in for service, when I went to pick the car up they had marked the cost of the repair down and simply written a note of congratulations. When it was time for a new car it was a no brainer. A year later it was time to replace my wife's car and again my first thought was Tri-City.

The 2 Subaru's in my driveway say it all.

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