Joe Martin at Bozard Ford Lincoln

I would like to state that I have purchased at least 20 new or used vehicles in my 50+ years of car ownership. I have had lots of different experiences with dealers over that time. But, I can safely say that my latest purchase of a 2007 Chrysler 300C at Bozard Ford/Lincoln was the best buying experience of them all. From the time I stepped foot on the lot until I left the dealership, I encountered all very professional & knowledgeable employees. My Sales Guide Joe Martin was pleasant, professional, knowledgeable, and has a great personality. I liked his style. He was not pushy or over the top. He listened to my needs and showed me various vehicles to help me make a decision.

Bryan Wilson was there to work on a price that was agreeable to both of us. I liked his style, humor, and professionalism in finally agreeing to terms with my trade and the final purchase price of the vehicle. It was worked out in a pleasant atmosphere. Afterwards, Terry Seymour handled all the paperwork. He too was pleasant, friendly, and patient in explaining all my options and finalizing the terms of my loan.

Overall, I can state that it was an excellent experience and I would recommend Bozard Ford/Lincoln to all my friends and acquaintances.

Phillip J Spilatro

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We couldn't have had a better experience. Our sales associate, Joe Martin, was friendly and knowledge. He gave us all the information we needed to make the best decision for us. He was also very patient and gave us plenty of time to make our final decision. Most impressive was that days later Joe spent ample time with me going over the features of the car that I had questions about. It was great in all aspects, but mostly enjoyable because of Joe.

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I have been searching to trade our Jeep to buy a SUV for the last 3 months. I have in and out of Bozard Ford about 4 different times in those 3 months. Each time i walked in i would deal with Joe Martin. Joe makes you feel just as important as the first time. He has great people skills and respect for the process it takes for someone to take on a big purchase. I have test driven 4-5 SUV with him and he was knowledgeable on all of them. I know what Customer Service is, i do it everyday myself everyday, so i know when someone is sincere or when someone is not. It came natural to Joe, and that is the ONLY reason i came back over and over again to buy a vehicle from him..... Thanks Joe for your Professionalism and for being sincere about me and my family's concerns.

The next part after you find the car you want, is the financial part of it. This is where you get to meet A J Miller. A J assisted in every way to get the best percentage he could and lowest monthly payment possible for me. He is good at what he does, and he cares. Again knowing when someone cares about your situation and pretending to care are 2 different things. Good feeling knowing this man gets it. Thank you A J

Listen business is business you have to make and create your own deal at the end of the day that you feel good about. Negotiations is a process, some deals just cant be made, and that is OK. However when you are dealing with 2 good people (Joe Martin/A J Miller) it is not because they are not trying for you, I would like to say everyone at Bozard holds up to these guys standards, because i saw the interaction with other families there. Bozard Ford is a great place to buy a vehicle because of their system, and the fact they hire people like Joe and A J.

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When arriving at dealership we were greeted immediately and pointed in the right direction for the vehicle I wanted. Althought the vehicle was available, it wasn't the right color. They worked with me to get the correct vehicle for me over a couple of days. Great service!!

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Joe, Angela, and TJ did everything they could to make sure my experience was pleasurable. Joe went out of his way to have a affordable deal. He was not pushy, he made me feel that I was the most important person in the building. I felt respected and appreciated. TJ found every little break he could for me. Angela made sure I was taken care of in the service department. They can take pride in their customer service.

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Joe was fun, friendly, courteous and extremely helpful. He treated me like family to help find best vehicle for family. Ovidio was fun and knowledgeable.

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My name is Jon Gaskins and I live in Jacksonville, Florida. My wife and I were shopping for vehicles to do a two for two type trade where we each would be getting a new vehicle. Her and new one and myself a used one. We had certain parameters that we had to work with and we knew going in it would be difficult. We shopped A LOT of different dealers in Jacksonville with no luck in finding what suited us and our needs. I had heard about Bozard Ford and decided to give them a try. Upon entering the dealership I was greeted by Joe Martin who immediately I took a liking to with an easy going attitude and smile and helpful opinions. I explained what we needed and without hesitation knew that he had the vehicles for us. He walked me through a new Ford Escape for my wife knowing that she was my primary concern and explained why the vehicle would be the right fit for her (he was spot on). And after finding her a vehicle he turned his attention on me and made sure that the car I drove off the lot in was one that would fit all my criteria. Joe Martin exemplifies what a not only a car salesman should be, but any type of sales in general. He put us first and made sure we knew it. If I could personally speak to anyone in the Bozard family I would make sure they knew the quality person they have in Joe Martin and what an asset he is to their business. The financing part we also knew would be quite the challenge....well until we ran across Bob Robinson that is. WOW, WOW, WOW!!! Sometimes words are simply not enough. Without writing a 100 page dissertation all I can say is that Bob Robinson went far above and beyond to make sure that both deals got done in a manner that was not only suitable, but very appealing to both my wife and I. He meticulously went over EACH option that we had available to us and guided us into the plan that he felt best suited our needs. The gentleman simply LISTENED to us and when you listen things get done. Bob Robinson is a listener. I would jokingly call Bob Robinson the Car Listener. For anyone reading this review please understand that fives are NOT enough for this dealership and the satisfaction you will get from going there. If Joe Martin and Bob Robinson are any indication of what the rest of the staff is like then not only will EVERY vehicle I purchase in the future come from Bozard Ford, but will make sure that ALL my friends and family know about them as well. GREAT job guys and THANK YOU, THANK YOU, THANK YOU!!!!

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Great service! Very informative would defiantly recommend Joe from bozard ford for any one wanting to purchase a vehicle. Any problems we had he did his best to solve them.

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Joe spent a great deal of time with me, showing me cars and explaining options and functions. He was very determined to meet the requirements I gave him, both for functionality and price. And he succeeded! I am very pleased with the car (MKS) and with the deal. This was the most pleasant car-buying experience I have ever had. And I attribute that to Joe. He has a great attitude and really knows the products. I felt at all times that Joe’s aim was to make me happy about buying the car and not just to make a sale. I shoud mention that Brian Edenfield also was helpful, addressed my concerns and had the same great attitude as Joe. I had my previous car serviced at Bozard and never had a problem or concern that was not quickly handled. Great dealership.

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We were in desperate need of a reliable car that had great gas mileage and a tech package on a small budget. Joe worked with us for several weeks until we were able to find the right car for our family and wallet. His dedication and persistence to finding our new vehicle was above and beyond. Not only did he find our new car, he was able to speak the tech language with my husband- which was much appreciated. Thanks to your efforts we will defiantly be back to Bozard Ford for or next car. THANKS JOE!!!

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