Joe Natale | Page 2

I have visited other Mercedes dealership and felt very intimitaded. I walked in to Ray Catena of Union and found the staff to be very friendly. I was greeted by Joe Ripolino upon walking in to the deale intimitaded. I walked in to Ray Catena of Union and found the staff to be very friendly. I was greeted by Joe Ripolino upon walking in to the dealealership. He then introduced me to Joe Natale, who quickly became my friend. I left the dealership with a great satisfaction on the deal that they gave me. Love my Car! Maria L. More

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Absolutely great customer service. It is why I keep coming back. Joe is very professional, friendly and courteous. Best automobile sales person I have ever had. PERIOD! coming back. Joe is very professional, friendly and courteous. Best automobile sales person I have ever had. PERIOD! More

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this is my third vehicle with Ray Catena, Union. from the beginning of the sale through the many visits to the service department (my car loves pot holes) it was always a pleasure. the buildings are alw the beginning of the sale through the many visits to the service department (my car loves pot holes) it was always a pleasure. the buildings are always clean and inviting. the staff are very knowledgeable about all aspects of the features and mechanics of the car. I have come in on emergencies to find the service tech waiting, car taken immediately into the shop, repaired and out within an hour. several times it needed to stay for a day or two and I was always offered a clean, new loaner car. Jamie knows my history, every car I had, remembers my name and takes care of any issue the first time. Joe Natale and Ray Gomez were very professional and offered several choices when my last car was ready to be turned in. Joe had the paperwork ready and processed the transfer within 30 minutes. More

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Joe Natale was extremly professional and personal. Having a wondeful human being like Joe Natale on your team has to be refrshing. I'll assume his energy, good nature and disposition is contagious for the en a wondeful human being like Joe Natale on your team has to be refrshing. I'll assume his energy, good nature and disposition is contagious for the entire enviroment! Kudos and Thank You! More

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Pure Pleasure to deal with , from beginning to end . Gm George was also pleasure to deal with always polite and professional. Great experience will continue to make purchases in future at this dealership George was also pleasure to deal with always polite and professional. Great experience will continue to make purchases in future at this dealership More

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This dealership sets the benchmark for customer service. Once I selected the car of my dreams, they served me lunch in their in-house bistro! I even had my shoes shined! They said they will wash my car anyt Once I selected the car of my dreams, they served me lunch in their in-house bistro! I even had my shoes shined! They said they will wash my car anytime I want. Anytime. For FREE! I found out later that they won Mercedes Benz's highest honor Best of the Best 3 years in a row, and JD Powers Best Service Department Award. I will NEVER go anywhere else! How could I??? More

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