Joe Saxon

I was given a great trade in value for my two cars. The whole staff were very kind and courteous to me at all times. The whole experience was top notch which is why my family has been doing business wi The whole staff were very kind and courteous to me at all times. The whole experience was top notch which is why my family has been doing business with the Conicellis for over twenty years. More

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i had a bad experience trying to make an appointment for service at Conicelli Honda. the next day I spoke to Joe Saxton while waiting for my car to be done. Helped push up the wait time for me. Thank you service at Conicelli Honda. the next day I spoke to Joe Saxton while waiting for my car to be done. Helped push up the wait time for me. Thank you More

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They are the best in the business. Joe and his team are the best in the business by far Joe and his team are the best in the business by far More

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Joe Saxon is the absolute best! 1 month after I picked up my car the windshield cracked after a rock hit it while on the highway. I sent Jonthan Klein a text and he immediately put 1 month after I picked up my car the windshield cracked after a rock hit it while on the highway. I sent Jonthan Klein a text and he immediately put me in touch with Joe. Joe moved so fast that my replacement windshield was ordered and installed within a week. I can’t say enough, thank you! And thank you to my shuttle driver, Dean. It was a pleasant ride and I enjoyed talking with him. More

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Jeff Py is awesome! I am a HUGE fan of Conicelli Honda Service Department and was hoping to stay with Conicelli when it came to replacing my 14 year old Honda Accord. I am a HUGE fan of Conicelli Honda Service Department and was hoping to stay with Conicelli when it came to replacing my 14 year old Honda Accord. Jeff was great from start to finish. I was dreading the process of buying a new car but Jeff was wonderful to work with. He listened to us and didn't try to push anything on us that we weren't interested in. I highly recommend Jeff Py for your next new car purchase. Down to earth nice guy! More

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Very responsive, researched my issue and addressed accordingly. Shuttle service was friendly and efficient. Recommend this dealership. accordingly. Shuttle service was friendly and efficient. Recommend this dealership. More

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Exceptional Customer service! Joe Saxon, the service manager, is TOP NOTCH. He is honest, clear, helpful, and readily available. My family and I have bought 6 Hondas over 20 years Joe Saxon, the service manager, is TOP NOTCH. He is honest, clear, helpful, and readily available. My family and I have bought 6 Hondas over 20 years and will continue to only buy Hondas because the quality of the vehicles are excellent but even better than that is the helpfulness and care taken by the service dept. The children's waiting room, accommodations, and staff are friendly, and customer service focused. I can't rave about my experiences enough because Honda takes care of its customers. A big thank you to Joe in service! More

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Best customer service experience ever 4PM on a Friday. I’m in the car with my wife, 2 year old daughter, and 4 month old son. We’re 30 minutes into our weekend trip to the Poconos when t 4PM on a Friday. I’m in the car with my wife, 2 year old daughter, and 4 month old son. We’re 30 minutes into our weekend trip to the Poconos when the malfunction light on the dashboard comes on and the “D” on the gearshift indicator starts blinking. I have my wife take a look at the manual which says it indicates a possible problem with the transmission and that it is not safe to drive. We find the nearest Honda dealership which happens to be Conicelli. I start dreading the inevitability that the weekend is ruined and I need to figure out a way to get my family, luggage, and cooler full of food home with no working car in rush hour traffic. We get to Conicelli at 4:15 and I fully expect them to tell me that I’m crazy for expecting them to be able to help me out on the spot with no appointment and so late in the day on a Friday. Enter service manager Joe Saxon to the rescue. Joe empathized with my situation and was able to fit us in. Not only did he have his guys run a diagnostic immediately – he fixed the issue and got us out back on the road in about 35 minutes. We continued on our way and had a great weekend. Literally the best customer service experience of my life. Conicelli does care and is well beyond a “nice” place to do business. More

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quick repair I towed my Honda Odyssey in at 745 , they diagnosed bad starter by 830,fixed by 11 am.Awesome, efficient service.If you need your Honda to work like w I towed my Honda Odyssey in at 745 , they diagnosed bad starter by 830,fixed by 11 am.Awesome, efficient service.If you need your Honda to work like we do, take it to Conicelli .They keep track of your maintenance schedule and they check your tire treads as soon as you drive into the service bay and you receive the report before you leave for free. Shuttle driver Steve got me home and back in a hurry. Thanks all. More

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Rude Customer Service Once Conicelli heard that my father was not leasing another vehicle from their dealership they couldn't have been more RUDE. My mother passed away and Once Conicelli heard that my father was not leasing another vehicle from their dealership they couldn't have been more RUDE. My mother passed away and my dad was returning her car-WAY UNDER MILES and in perfect condition. They told him they needed her signature...really?!?! They told him in order to turn it in the need all of this legal paperwork. They made him spend the day jumping through hoops all to find out the day he did turned it in that none of that extra work was necessary. He lost his wife of 45+ years and was asked to prove it to them. Never will I ever recommend this dealership to anyone and never will I ever use them again myself. Please take the extra time to research another dealership in the area who will treat you better than them! More

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