My Review Of Ingram Park Mazda:
Overall, my experience was great. The first day we went in was very late, approximately 8:30 pm. Nobody approached up to help for about 15 minutes, although there were many standing around talking. Brandon saw us and immediately came to help. We were approved, but had to negotiate to come to terms. The car we bought wasn't ready yet since they had just gotten it in. The next day we went in we ended up working with Robert Martinez and the numbers came out perfect after some working on. The contract was signed contingent upon seeing the actual car completed. The third day we went in we dealt with Robert Reyes and Joel Kurtz. These are the guys that made everything happen. The car still wasn't ready. We had serious issues with our insurance company handling things in a timely manner. Robert and Joel stayed later than they should have. Robert made a quick call to a different insurance company and we were set! They gave us a loaner vehicle without question. I too am in sales and truly appreciated the way that Robert and Joel handled everything. Unfortunately, my initial salesperson and the second one knew I was coming in and left anyway. But, Robert and Joel picked up the slack and did a great job. These two should or will be superstars. Thanks, Guys! They deserve anything that the company can do for them. I will send referrals to these two.
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