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5 Reviews of Joel Kurtz
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rjs792
10/05/2013
Reason For Visit
Sales (Used)

"The staff were friendly and helped me find a deal on a..."

The staff were friendly and helped me find a deal on a car I wanted. I came in looking for a used car, but all the used sky active mazda 3 cars were either sold already or no automatic transmission. So I decided to go with a new car.

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JohnnyAngel97
7/23/2013
Reason For Visit
Sales (New)

"Joel LISTENED to our needs. He was very helpful in..."

Joel LISTENED to our needs. He was very helpful in choosing the right vehicle for us. He made buying a car enjoyable! We were very comfortable working with him and Adam.

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Employees dealt with

Joel (sales) Adam (sales manager)
Joel (sales) Adam (sales manager)
Joel (sales) Adam (sales manager)
K8tann
9/24/2012
Reason For Visit
Sales (Used)

"I drove to Ingram park from Austin in hopes of purchasing..."

I drove to Ingram park from Austin in hopes of purchasing a SUV I found online. Although I was not happy that the car was being test driven and eventually sold at the exact same time I arrived (despite my notification to the sales associate 2 hrs before I made the trip); they managed to turn the experience around. Joel and his manager pulled all sorts of strings to get me very close to exactly what I was looking for within my budget. Everyone at the dealership was very friendly and I so far I am extremely happy with the car!

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smooth2005
6/28/2012
Reason For Visit
Sales (Used)

"Overall, my experience was great. The first day we went..."

Overall, my experience was great. The first day we went in was very late, approximately 8:30 pm. Nobody approached up to help for about 15 minutes, although there were many standing around talking. Brandon saw us and immediately came to help. We were approved, but had to negotiate to come to terms. The car we bought wasn't ready yet since they had just gotten it in. The next day we went in we ended up working with Robert Martinez and the numbers came out perfect after some working on. The contract was signed contingent upon seeing the actual car completed. The third day we went in we dealt with Robert Reyes and Joel Kurtz. These are the guys that made everything happen. The car still wasn't ready. We had serious issues with our insurance company handling things in a timely manner. Robert and Joel stayed later than they should have. Robert made a quick call to a different insurance company and we were set! They gave us a loaner vehicle without question. I too am in sales and truly appreciated the way that Robert and Joel handled everything. Unfortunately, my initial salesperson and the second one knew I was coming in and left anyway. But, Robert and Joel picked up the slack and did a great job. These two should or will be superstars. Thanks, Guys! They deserve anything that the company can do for them. I will send referrals to these two. Thanks, Rudy Menchaca

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Employees dealt with

Robert Reyes, Joel Kurtz.
Robert Reyes, Joel Kurtz.
jcsatx25
2/06/2011
Reason For Visit
Sales (New)

"Upon arrival Joel walked out right away to greet me and..."

Upon arrival Joel walked out right away to greet me and asked to assist me. He listened to what I had to say, what I was looking for and took me directly to the new car I purchased. I wish it could always be as easy and quick as this purchase was handled. Joel has outstanding communication skills and is a great asset to Mazda. Thank you for a positive customer experience.

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Employees dealt with

Joel Kurtz and Gary Wiley
Joel Kurtz and Gary Wiley
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