John Lohne
John Lohne at Lexus of Melbourne
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John Lohne

Service Advisor - Master Certified & ASE Certified

Lexus of Melbourne

6927 Bromley Drive
Viera, FL 32940

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5.0
326 Reviews

I've been with Lexus since 2003. I love the brand, and the vehicles are among the best ever made. I've owned four, and my oldest son drives one as well. There isn't a better car on the road. I love my job at the dealership. I love to share the ownership experience with my guests. If anyone is reading this for the first time, we at Lexus of Melbourne will welcome you into the Lexus family. There is nothing like it any where you may go.

Dealership Experience

20 yrs, 7 mos

Industry Experience

20 yrs, 7 mos

Specialties & Trainings

LEXUS MASTER CERTIFIED

5.0

326 Reviews

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326 Reviews of John Lohne

March 23, 2024

Dealership Rating
Employee Rating

I have known Rob for many years and he is a true professional and I have referred others to him because of the great service that he provides. More

by Ray.pfleuger
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert LaMarr

Mar 25, 2024

Lexus of Melbourne responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 29, 2023

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Employee Rating

We were heading to St Louis when right front tire exploded and we needed a toe to Melbourne Lexus. Tire fixed within two hours and we were on our way. Minor damage to car More

by Eernst3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2023

Lexus of Melbourne responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 29, 2023

Dealership Rating
Employee Rating

We were so pleased when we came in for our 10,000 mile service. John Lohne was so easy to work with and we appreciated the courtesy car. Everyone there was kind and courteous. More

by Broadhurstl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2023

Lexus of Melbourne responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Lexus of Melbourne for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

March 18, 2023

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Employee Rating

Great service! Was in and out with my beautiful new NX so quickly! What an enjoyable experience. Thank you Rob! More

by Perky60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert LaMarr, Matthew Pica

Mar 20, 2023

Lexus of Melbourne responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Melbourne. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

March 18, 2023

Dealership Rating
Employee Rating

Professional team of individuals working at Lexus of Melbourne. I especially appreciate their service department…… It’s why I wanted to by a second Lexus. More

by Tsred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert LaMarr, Mandy Patterson

Mar 20, 2023

Lexus of Melbourne responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 06, 2023

Dealership Rating
Employee Rating

John Lohne was terrific the driver Ernie was very good and the service was excellent More

by Mjzimmer2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2023

Lexus of Melbourne responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 28, 2023

Dealership Rating
Employee Rating

We met Ernie Colantino while shopping for a new Lexus RX350H. He was very congenial and helpful with our questions, making us feel comfortable with the car sales interaction. Ernie offered options to the More

by jimjeanne
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ernie Colantino

Mar 03, 2023

Lexus of Melbourne responded

Hi, we are pleased to hear of your experience with us here at Lexus of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 21, 2023

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Employee Rating

Very professional and detailed experience in buying our GX. They really care and gave us a great deal! More

by deepblue197
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mandy Patterson, Matthew Pica , Ernie Colantino

Feb 24, 2023

Lexus of Melbourne responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 04, 2022

Dealership Rating
Employee Rating

THIS IS THE FORTH VEHICLE WE HAVE PURCHASED FROM LEXUS OF MELBOURNE STARTING WITH A LS460 IN 2009. SALES AND SRVICE CONTINUES TO BE OUTSTANDING. WITH ROB LAMAR IN SALES AND JOHN LOHNE IN SERVICE. THANK YOU More

by Dburgin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert LaMarr

Jul 06, 2022

Lexus of Melbourne responded

Hi, we are very happy we could provide you with a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

June 02, 2022

Dealership Rating
Employee Rating

John Lohne, Service at Lexus of Melbourne, is The Best. Introduced to Salesman P. Scott, we purchased a NEW CAR. His pursuit of excellence continues to guide us through the Learning Curve of the IS350. More

by reyoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: P. Scott

Jun 04, 2022

Lexus of Melbourne responded

Hello, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

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