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Ted Russell Ford Kingston Pike
Knoxville, TN
459 Reviews
With two convenient Knoxville locations, Ted Russell Ford is here to meet all your automotive needs. Whether you’re shopping for a new vehicle or need expert service, visit us at Kingston Pike or Parkside Drive to experience the Ted Russell Ford difference for yourself!
One of the ways we demonstrate our commitment to our customers is by offering a non-factory limited lifetime powertrain warranty. We offer our new Ford and Lincoln buyers (with some restrictions) – a lifetime limited powertrain warranty. The warranty covers the same parts covered in the factory warranty but extends coverage for as long as you own your vehicle, provided you comply with standard maintenance requirements. It’s just another way we put you first at Ted Russell Ford.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Latest Reviews
May 30, 2026
My experience with Ted Russell Ford has been a disaster.
First- they sold me a used truck without headrest and didn’t tell me about until after I signed the paperwork. The salesman told me I was out of luck
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by Racing0235
Employees Worked With
Garrett Smith and Jason DeChaine
April 07, 2026
I purchased a used 2025 Ford Maverick and traded my 2024
Ram. Before agreeing to a final purchase, I paid $188 to Christian Brothers Automotive to do a thorough pre sale inspection. The Maverick was every
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by tomllamas
Employees Worked With
Brandon Goode
March 07, 2025
This is the best dealership I have ever went to.
They go above and beyond for you!
More
by vonniestoy1
Employees Worked With
Fabi
Dealership Inventory (420 Vehicles)
Photos & Amenities
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Television
- Vending Machines
