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Ford of Kirkland

Kirkland, WA

4.6
488 Reviews
Call Dealership (425) 821-6611
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11800 124th Avenue NE

Kirkland, WA

98034

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488 Reviews of Ford of Kirkland

June 04, 2026

Great experience, fast and on time, great job, will recommend Kirkland Ford, thanks George (Service) More

by Evansgmca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in Service
Report | Print
Jun 05, 2026 -

Ford of Kirkland responded

Thank you for your kind words and recommendation! We're thrilled to hear you had a great service experience and that everything was completed quickly and on time. George and our service team work hard to provide efficient, high-quality care for every customer, and we're glad that showed during your visit. We truly appreciate your trust in Kirkland Ford and look forward to serving you again in the future. Thanks for choosing us!

June 03, 2026

Rion, one of the service department riders was great and got me in communicated well and got me on my way without any extra business. I would highly recommend Ford to Kirkland. More

by jon f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in service
Report | Print
Jun 03, 2026 -

Ford of Kirkland responded

Thank you for your thoughtful review! We’re glad to hear that Rion provided great communication and made your service visit smooth and efficient, getting you in and back on the road without any hassle. We’ll be sure to share your kind words with him and the team. We also appreciate your recommendation and your support. Thank you for choosing Hyundai of Kirkland, and we look forward to seeing you again!

May 22, 2026

Excellent service and helpful information about the current state of my Ford Escape SE brakes. More

by Bradley Bowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George (service writer)
Report | Print
May 22, 2026 -

Ford of Kirkland responded

Thank you for your review! We’re glad you received excellent service and helpful information regarding the current condition of your Ford Escape SE brakes. We appreciate your trust in us and look forward to helping you again in the future!

May 13, 2026

Troy and the service team are very customer focused and always exceed my expectations. In time and doing best in your interest More

by rater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Blaisdell
Report | Print
May 14, 2026 -

Ford of Kirkland responded

We thank you for the kind words for Troy. He really works hard for all his customers.

May 13, 2026

Extremely friendly staff with good customer support with a short time for checkups and maintenance More

by Jesse.vandevanter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Newbegin, Abdullah Saadeh
Report | Print
May 14, 2026 -

Ford of Kirkland responded

Thank you for the 5 stars! We hope you have an awesome day!

May 08, 2026

The service team is fast and thorough. Troy continues to be an excellent advocate and communicator. More

by grs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Report | Print
May 11, 2026 -

Ford of Kirkland responded

Thank you for the kind words! We’re glad to hear the service team has been fast and thorough. Troy truly values taking care of customers, and we’ll be sure to share your feedback with him. We appreciate your continued trust and support!

April 16, 2026

Got me in and took care of the problem in a timely manner which was nice More

by jeffreykeener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George took care of my recall
Report | Print
Apr 17, 2026 -

Ford of Kirkland responded

Thank you—we really appreciate that! Glad we could get you in quickly and take care of the issue for you. Don’t hesitate to reach out if you need anything else.

April 09, 2026

Terrible experience in service. Would not recommend this dealership. Cannot get ahold of anyone in service. Communication is poor. More

by F150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service is not listed...I wonder why?
Report | Print
Apr 10, 2026 -

Ford of Kirkland responded

We do apologize for the inconvenience. Our Service Manager, Dan will be reaching out to you shortly to assist you.

April 04, 2026

George the service advisor behavior was unprofessional I asked him if I can prepay the service and he got all mad and said “I don’t do business like that man” what kind of talking is that?And he told me and More

by Shahram4667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George
Report | Print
Apr 06, 2026 -

Ford of Kirkland responded

We do apologize how this was presented to you. We can not have customer's pre pay as we do not know if there will be the need for any further repairs. We will be coaching George on this and how we want to speak to our customers. We do apologize and hope that we can turn your experience around on the next visit.

March 20, 2026

Overall a great experience. Scheduling, dropping off were easy. Vehicles work was done faster than promised. Vehicle pick up with explanation was professional, thank you Tony. More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Service
Report | Print
Mar 23, 2026 -

Ford of Kirkland responded

Thank you for the 5 stars for Tony! We were happy to get your vehicle completed as soon as we could.

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