My Review Of Mtn View Chevrolet:
Driving to Canada from Florida our Ford Freestyle car broke down on the I-75 at Chattanooga and a tow truck took us to Mountain View Ford across the street from Mountain View Chevrolet. They told us after a 5 hour wait at the Ford Dealership the car would cost $7,000. US to fix and it would take four months to get another transmission. Obviously we couldn't wait, and decided we would buy another car so asked to speak with a salesman. The salesman at Ford advised us he wouldn't be able to sell us a car, even under our difficult circumstances and basically washed his hands of us, not caring or suggesting anything more for us to do. We noticed the Chevrolet Dealer across the street and walked over to talk with them. We met with Will Bryant and explained to him our situation, and again were told they wouldn't be able to sell us a car either because of a cross border agreement between dealers. However, Will did go and talk with a Manager for us, and after some discussions and phone calls it was determined that under these extreme circumstances they would sell us a car after all. Thank goodness for their help. Joshual Brewer was also very helpful as was Craig Brown. So after deciding how it could be paid for, and what paperwork was required we were on the road the next day. The only reason the overall experience wasn't marked a 5-Great, was that the second key to the car with a fob to open the doors was dropped on the showroom floor by a salesman and broke all over the place, it was not able to be repaired and was not replaced because they didn't have another one!?. Also, we were charged a lot of money (over $600. US to dispose of our Ford car which was still parked across the street, and instead I think they should have suggested we call a wrecker ourselves and been paid by the wrecker for our car a minimum of $300. according to the ads we saw after the fact. Anyway, the only way we were able to get home in a timely manner was because of the caring and thoughtful sales team at Mountain View Chevrolet.
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