grannyb12
4/18/2012 10:36:21 AM
Overall Rating: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Philip Anderson,
Josh Johnston
My Review of McKaig Chevrolet Buick:
I keep going back to McKaig's because of the service - it's just the best. I like dealing with people I know and who know me. I see what I want - they have my information right there - I get my new vehicle and take it home.. no problem. Been doing it for years. If I have a problem I know they'll be there. Always have been.
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Response from: McKaig Chevrolet Buick
Added: 4/19/2012 9:58:23 AM
Hey!
Thanks so much for your review and your continued patronage! We love doing business with people we know - in fact, it's MOST of our business!
We're so happy that you've always enjoyed the McKaig Experience and keep coming back for more. Don't hesitate to come on by when you're in the neighborhood, even if it's just for a cup of coffee!
Once again, thank you so much, and we look forward to seeing you again soon.
bottosj
3/15/2012 6:07:08 AM
Overall Rating: 4.4
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Kent Abernathy,
Josh Johnston,
Mike Lambert
My Review of McKaig Chevrolet Buick:
The best way to put in a few words that mean a lot was honesty. I told Mike my current status and he acted on it with just what I wanted to hear. I had alot of things that needed to fall in place and all hell broke loose and Mike was there to give support and worked with me for 3 months. In turn we compared dealers and work out a price and plan that worked for both.The biggest thing that a lot of buyers like is to figure out without a hassle is.... if they can to afford to look at a new car or truck and McKaig did just that. That's why I came back. Nice Job to all.
Thank you ,
the Bottos family
P.S. I will tell you the 1st thing my wife said is when we went to lunch the day I bought it was WOW they don't clean them up very well its dirty.
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Response from: McKaig Chevrolet Buick
Added: 3/23/2012 4:48:29 PM
Thank you for your business and kind review. We also appreciate your honesty in letting us know the vehicle was not as clean as ir could have been and we will look into this! We always want folks to be completely satisfied with the "McKaig Experience" and we will look into this and correct it! Thank you again for your business, review and suggestion for further improvement! Sincerely, McKaig Chevrolet Buick, "A Dealer FOR the People"
rnunnery
2/14/2012 8:32:11 AM
Overall Rating: 5
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Kent Abernathy,
Josh Johnston
My Review of McKaig Chevrolet Buick:
Probably the easiest Car Sales experience I have been through. My wife and I were looking for a car for my daughter who is in college. I checked out several websites and finally came upon a car I was interested in on Autotrader. After making a call to the dealership we decided to make the trip to Gladewater to check the car out. We were first greeted by a receptionist who was very friendly. She contacted Kent Abernathy who took us out the shop to show us the car.He made us feel very welcome and relaxed. We looked it over , went for a test drive and decided to discuss terms. After agreeing on the price, we were then introduced to Josh Johnston who handled the paperwork. He was also very friendly and professional. We drove the car back to Shreveport and are very satisfied with McKaig Chevrolet. I would definitely recommend.
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Response from: McKaig Chevrolet Buick
Added: 2/15/2012 12:29:12 PM
Thank you for your review! We appreciate you coming down all the way from Shreveport to come visit us and purchase a vehicle. We sincerely hope that your daughter enjoys her new ride, and we bet all of her friends are going to be jealous! Thank you so much, and we hope to see you again sometime soon.
kindlefarms
1/26/2012 1:00:07 PM
Overall Rating: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Kent Abernathy,
Philip Anderson,
Josh Johnston
My Review of McKaig Chevrolet Buick:
We were on our way to Longview to look at a truck for our son and stopped in at Gladewater. They had what we wanted there and it was exactly what we were looking for. They were so courteous, kind and easy to work with. We will go back when we get ready for another Chevrolet and I have told many friends about McKaig. It was a great experience for our son as well, now he knows how he should be treated when making such a big purchase. Thanks McKaig and thanks Phillip!!!!
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Response from: McKaig Chevrolet Buick
Added: 2/2/2012 11:47:19 AM
Hey there!
Thank you for your review. We strive to make every customer feel comfortable and at home when the come to visit McKaig. We do our best to go above and beyond the call of duty to make you happy! We sincerely hope that you enjoy your new vehicle, and come back to see us real soon!
SGDISH
1/24/2012 10:40:44 AM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Kent Abernathy,
Philip Anderson,
Josh Johnston
My Review of McKaig Chevrolet Buick:
I HAD BEEN WORKING WITH KENT PHILIP TO FIND A CAR WITH CERTAIN OPTIONS AND A CERTAIN COLOR. HE HELPED ME FIND ONE ON A FRIDAY MORNING. HE BROUGHT THE CAR TO GLADEWATER AND HAD IT READY FOR ME TO PICK UP BY 3:00 THAT AFTERNOON. I PROVIDED JOSH SOME FINANCIAL INFORMATION AROUND NOON AND HE HAD ALL OF THE PAPERWORK READY BY THE TIME I GOT TO THE DEALERSHIP AT 2:30. I APPRECIATE THEIR DILIGENCE IN HELPING ME PURCHASE THE CARE I REALLY WANTED.
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Response from: McKaig Chevrolet Buick
Added: 1/26/2012 6:00:48 PM
Hey there!
Thank you for your review. We strive to make every customer feel comfortable and at home when the come to visit McKaig. We do our best to go above and beyond the call of duty to make you happy! We sincerely hope that you enjoy your new vehicle, and come back to see us real soon!
Response from: McKaig Chevrolet Buick
Added: 2/2/2012 11:48:10 AM
Hey Sammy,
We're glad you had such a great experience at McKaig! Thank you for your video testimonial as well!
colt61408
11/23/2011 11:38:39 AM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Josh Johnston,
Rick Johnston,
Mike Lambert
My Review of McKaig Chevrolet Buick:
Although purchasing a new vehicle can be thought of as a painful process, McKaig does their absolute best to ensure that customer feels "at ease". I was a difficult sell; being as the vehicle I was looking for was somewhat of a rare bird. McKaig stuck with me the whole way and made sure what i wanted was exactly what i got! McKaig's friendly service coupled with their standard for excellence is a combination that can win over even the most challenging of customers. Please don't just take my word for it. If your in the market for a new vehicle go see the great folks at McKaig and get a feel for not just good but great service. To all the great folks at McKaig thank you for making buying a new vehicle anything but painful!
Sincerely,
Colt
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Response from: McKaig Chevrolet Buick
Added: 11/30/2011 6:06:54 AM
Colt,
Thank you for your business and kind review of McKaig, A Dealer FOR the People! Kent and his team work hard to help "make you happy" as we believe everyone deserves a nicer, newer car or truck! Thank you again and we hope you had a great Thanksgiving and wish you & yours a very Merry Christmas and Happy New Year in 2012! Wow, it's hard to believe it's the end of the year and McKaig is 80 Years old and about to begin our 81st year serving East Texas!
We appreciate your business!
dhayes1234567891011121314
11/22/2011 10:54:09 PM
Overall Rating: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Philip Anderson,
Josh Johnston
My Review of McKaig Chevrolet Buick:
This is the second vehicle we have purchased from Phillip Anderson at Mckaig. However, this time first we went to the big city dealership in Tyler (Peltier), its a little closer to home. After getting fed up with the stereotypical "car salesman" back and forth charades for several hours, my wife and I left. The next day I called Phillip and he found exactly what I was looking for by the following day. Very easy to deal with. I hate the hassling back and forth nonsense and philip is not like that at all. The finance guy Josh was super helpful and explained every thing we were signing in a language we could understand. Neither man was pushy with offering us extra things. Everyone we worked with at the dealership seem like down home normal people and we like that. Would definitely recommend Mckaig and will continue to use them for future purchases.
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grannyb12
9/17/2011 10:47:44 AM
Overall Rating: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Philip Anderson,
Josh Johnston
My Review of McKaig Chevrolet Buick:
McKaig Chevolet has been a member of my "family" since I was a child so when I need a new car that's where I go. I needed a new car so, I stopped by and Phillip met me at the door and found me a car that "fit" me and I took it home and am a happy camper. I know if I have any problems they're only a phone call away and everyone is VERY patient with me in explaining how all the buttons work (I don't understand all the electronic gadgets very well). I love the "hometown" -call you by your first name - how are the kids doing - friendly service you get at McKaig's. You just don't get that kind of service at a big dealership and that's why I keep going back "home" to buy my vehicles. And I recommend them to my friends.
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Response from: McKaig Chevrolet Buick
Added: 9/17/2011 11:24:51 AM
Thank you for your business and most kind review for McKaig, A Dealer For the People. Our goal is to "make you happy" and we sincerely appreciate hearing from those that are happy with their "McKaig Experience." please also let us know your thoughts & suggestions on how we can continue improving our customer service. Kent & Mark
Ben stewart
9/4/2011 7:41:28 AM
Overall Rating: 5
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Kent Abernathy,
Josh Johnston
My Review of McKaig Chevrolet Buick:
The Mckaig dealership has to be one of the best and friendliest staff ever.
I've been buying cars for 15 yrs and I have never been treated so great,
The best experience ever!
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AmandaKRoberts
8/5/2011 11:24:56 AM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Kent Abernathy,
Philip Anderson,
Josh Johnston
My Review of McKaig Chevrolet Buick:
This was my first time buying a car from McKaig and the experience was great!!! The car I was buying was ready to go when I arrived and made things so much easier. I know I will buy more cars from them.
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Response from: McKaig Chevrolet Buick
Added: 8/5/2011 1:49:42 PM
Thank you, Amanda! We are glad "you are happy" with your new Buick Enclave and appreciate very much your thinking about McKaig Chevrolet Buick! Please let us know of any thoughts or ideas you might have as to how we can further improve the "McKaig Experience" as we want to Keep "making you & others happy." We especially appreciate your helping us spread the word about McKaig, "A Dealer For the People," so we can help others drive that nicer, newer car they want!