Julie Flores at ValMark Chevrolet

I have been purchasing automobiles for almost 50 years, new and used. My recent purchase of a Chevy Silverado at ValMark Chevrolet in New Braunfels, Texas, has been the most pleasant experience I could ever ask for. Buying a car has always been a long endurance pain. Not so with the excellent staff at ValMark. Time wise, I was in and out within an hour with the vehicle I was wanting, a fair trade-in value and a price that was true. My thanks to Sales Professional Julie Flores for her superb skills and the rest of "Behind The Scene" ValMark Team.

Jaxon Smith snd Sandy Briley
Blanco, Texas

Was this review helpful to you?    Yes | No Thank you

Julie has the best customer service skills I've ever seen to date. She's not pushy as some used car dealers can be. She doesn't try to sell you something don't really want. She listens to her customers, allows you to go look at the vehicles without hovering and she allows the car to sell itself. The cars at this dealership are top-notch machines and she knows this. She doesn't have to convince anyone so she doesn't over-do it with her customer. Thankyou Julie for listening and helping us to find the right car for our family. You are solid gold in my book and I would recommend you to anyone who might be looking for a good quality used/certified vehicle.

Was this review helpful to you?    Yes | No Thank you

My wife and I had a great experienced your dealership! I have used the Service Dept. since 2006,specically, Mr.Justin Kelley. I have always recieved excellent customer service from him,and all the service staff.

I was planning on having my truck serviced,and decided to look at some of vehicles on the lot. I had been considering buying a new truck for several months,and I wanted to see what was available. Trey Hudson approached me, and he began to let me know about the 2012 silverado. He was very polite,and demonstrated patience with my young son. I had told him that in the past, my experience with the sales department wasn't positive, and he said that he would like the opportunity to change my opinion. He told me about all the incentives available, and I began to consider buying a new truck.

My wife visited ValMark later that same day, and she was assisted by Julia Flores and several others,including the Sales Manager. They researched some more incentives and convinced my wife that buying a new truck was a good decision. They layed out all the numbers, and explained everything thoroughly. Trey and Julia arranged a test drive for us,they got our trade-in appraised quickly, and handed us off to the Finance Dept.

We really appreciated Sue? in finance. She worked quickly, and was a pleasure to speak with. She was unlike anybody I had ever met in a Finance Dept,and we apprecitaed her efforts.

Was this review helpful to you?    Yes | No Thank you

This is the second car I have bought from Valmark, and the experience has been great. The staff are first class.

I also have all my service done at Valmark.
Chevy Cruze LSZ

Was this review helpful to you?    Yes | No Thank you

JULIE WAS GREAT AND VERY GREAT TO DEAL WITH REALLY WENT OUT OF HER WAY TO EXPLAIN ALL THE FEATURES OF THE VEHICLE, AND TOM WAS GREAT TO DEAL WITH ALSO HELPING US IN GETTING A 2ND VEHICLE FOR OUR DAUGHTER AND HER NEW BABY SO THEY WOULD BE A SAFER FOR RELIABLE VEHICLE AND LOOKING OUT FOR THE SAFETY OF OUR GRANDAUGHTER. TOM WAS GREAT IN HELPING US WITH THE PURCHASE OF BOTH VEHICLES AND MAKING IT A SMOOTH ROAD AHEAD FOR OUR FAMILY. SUSAN WAS ALSO GREAT IN EXPLAINING EVERYTHING TO US ON THE SIGNING OF ALL THE PAPERWORK AND ALSO IN HELPING US WITH INFORMATION ON GETTING ARE CREDIT BACK FROM THE CARS WE TRADED IN. TO GET BACK ARE GAP INSURANCE REFUND. IT WAS A AWESOME TRANSACTION FOR ME AND MY FAMILY. JUST KNOWING THERE IS A DEALER STILL OUT THERE TO HELP US IN A TIME OF NEED, AND NOT HAVING PERFECT CREDIT, IN THE TRYING TIMES OF THIS BAD ECONOMY.

THANK YOU,
THE REED AND RUSHING FAMILY.
EVERETT REED
CIBOLO, TEXAS

Was this review helpful to you?    Yes | No Thank you

Julie and the finance staff were very helpful. They knew eactly what I was looking for and made sure I got it without pushing me in another direction or into a car I didn't want. They gave me a good deal on my trade in, and even went the extra mile to help me find a lender that would give me a decent interest rate.

Was this review helpful to you?    Yes | No Thank you

The experience that my wife and I had at valmark was one of the best car buying experience that we have ever had. Julie and the rest of the staff are honest, respectful, and very knowledgeable. We will definitely use valmark again in your future car buying.

Was this review helpful to you?    Yes | No Thank you

Julie made my car buying experience easy and stress free. I initially made contact with Valmark through the internet. In fact, that's how we negotiated a fair and equitable deal not only for me, but also for Valmark. I made a promise that if Julie would help me get the car I wanted at the price I wanted, I would help her and Valmark by using their financing if they could match or beat my bank's rate, which I thought was rock bottom. To my pleasant surprise, Susan (Valmark finance office ) beat the rate using a major lender for the loan. Since I had some negative car buying experiences in the past from a few San Antonio dealers, I was a bit of a sceptic at first when I made contact with Valmark. I very much dislike car sales people who perch near a door like vulchers ready to pluck you into a car you don't want and at a price you can't afford. Julie and the whole staff quickly changed my views. They made me feel comfortable, there were no high-pressure sales and they truly care about the person who walks into their showroom. Julie and the whole staff are wonderful. I would buy another car from Valmark in a hearbeat.

Was this review helpful to you?    Yes | No Thank you

Julie was extremely helpful and made my decision in picking out a reliable used vehicle very easy. She answered all my questions and offered useful information related to vehicle operation. Julie was very friendly, and most importantly, not a pushy salesperson.

Was this review helpful to you?    Yes | No Thank you

Very helpful. Julie is knowledgeable in all areas of the auto industry. Inside and out of the vehicle. Always available to answer questions. Enjoyed working with her.

Doug Hunt
New Braunfels,TX

Was this review helpful to you?    Yes | No Thank you